How can the next device ID to be allocated be changed in SL1?
Our automated SL1/PowerFlow testing process involves creating new devices in SL1. We regularly clone ITSM/CMDB envs into the test environment and the issue is these envs have SL1 device IDs far in advance of the test SL1. This causes test breakage when creating a new SL1 device because some other device is more likely already in existence in the ITSM/CMDB. If the device ID difference range was only small then repeated dummy device creations works a treat but when the difference is in the thousands, this technique is not very useful. Is it possible to change the "next" device ID SL1 uses to create a new device? We would then be able to bring the test SL1 device ID into alignment with the cloned ITSM/CMDB. How can the device ID bump be performed programatically as ideally the entire ITSM/CMDB cloning process should be automated. Thanks, Michael4Views0likes0Comments2024 Customer Success Honoree Award Winners
Any community whether online or in person is a place to share and learn. As leader of Customer Advocacy, my role too encompasses sharing the voice of our customer in many formats in order for our peers to thrive from this knowledge. In case you missed it, we recently launched our ScienceLogic 2024 Customer Success Honorees - an awards program recognizing those who have made significant progress in a specific area, and have been an integral champion for SL1 success. I wanted to share with you these wonderful advocates, our finalists, in the hopes it inspires you to share your stories of success with our new Nexus community! Stay tuned for our upcoming 2024 Innovators Awards, an application-based awards program celebrating and recognizing customers and partners who are leading the charge in digital transformation, operational excellence, innovation, and business impact utilizing SL1 in innovative ways. Applications are opening early June! Read more in our CS HonoreeeBook. Congratulations to each of our 2024 Honorees! đź‘Źđź’Ł If you're interested in telling your SL1 story, please reach out to me, and join our Pathfinders customer advocate program.19Views2likes0CommentsHow will the Hollywood update affect AI insights and the SL1 platform?
Explore everything about the SL1 12.2 Hollywood release with this learning track which includes a press release, solution sheet, on-demand webinar, and more.  Explore how our AIOps platform, SL1, harnesses the immense power of artificial intelligence (AI) and machine learning (ML) to empower IT teams with human-ready root cause analysis. See how SL1 shows real-world examples of how our actionable insights enable IT teams to rapidly pinpoint anomalies and their root causes, auto-remediate issues, and work 10X more efficiently.  After reviewing these resources, you’ll understand howScienceLogic SL1:  Delivers human-ready AI insights using generative AI Helps filter out the noise using AI/ML Unlocks operational efficiencies with automation I also encourage you to check out the 12.2 release notes and documentation for a deeper dive into the Hollywood release.78Views4likes0CommentsHow do I activate a catalyst to achieve superior IT automation?
IT leaders have long recognized automation’s key value in accelerating IT incident response and eliminating downtime. Unfortunately, the challenge of diagnosing modern, complex IT stacks often frustrates teams attempting to realize automation’s full potential. Fortunately, recent innovations in Generative AI can help. From advanced ITSM process automation to one click issue remediation, generative AI is the catalyst. It accurately advises you on what happened, recommends resolution actions, and takes the most effective action for you. But only if it’s part of an end-to-end AIOps platform. Listen in with industry expert and principal analyst Carlos Casanova for a conversation on automation, generative AI, and trustworthy machine insight. You’ll learn how to leverage AI to break through barriers to increased IT productivity and lower downtime. Watch On-Demand: AI/ML: Activating Catalyst for Superior IT Automation52Views3likes0CommentsWelcome to the ScienceLogic SL1 Discussion Forum
We would like to welcome you to this forum where you can participate in open collaboration and meaningful discussions about all things SL1. The purpose of this area is to foster collaboration about ScienceLogic SL1 topics and ideas and for you to find solutions. As a community of IT professionals, we're always eager to learn new things and improve our skills. In this forum you can find people with similar ideas and challenges who can help you learn and be inspired. We hope you look forward to participating in these discussions and contributing to the community. Cheers to fostering connections, sharing insights, and driving the future of AIOps together. The ScienceLogic Community Team55Views7likes0Comments