We are pleased to announce the release of ServiceNow Base SyncPack v4.2.0:
https://support.sciencelogic.com/s/release-file/aBtVL0000001iQP0AY/servicenow-base
This release of the SyncPack includes the following feature:
- Adds support for linking multiple ServiceNow records (parent alert and related task) to a single Skylar One event in the "ServiceNow Events" SyncPack, using the new opt-in enable_expanded_ references toggle.
For more information on this SyncPack, please see the release notes :