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New Restorepoint Training Update: Expand Your NCCM Skills with Fresh Content
2 MIN READ ScienceLogic is excited to announce updates to the Restorepoint training series, now featuring additional content designed to help you build your Network Configuration and Change Management (NCCM) expertise. New training updates include expanded guidance on these topics: Deployment Guidance and Architecture: Understand best practices for deploying Restorepoint and key architecture components. Installation Instructions for Various Environments: Step-by-step guidance for installing Restorepoint in different deployment environments. Expert-Led Walkthroughs: Learn directly from Subject Matter Experts with easy-to-follow video tutorials. What’s Included in the Full Restorepoint Training Series These new updates are now part of the recently launched Restorepoint: Compliance-Focused NCCM training series, available through your ScienceLogic University portal. In the full training series, you’ll gain a comprehensive understanding of the platform and its capabilities, including: Restorepoint Platform Operation: Learn the basics of navigation, administration, and operational aspects of Restorepoint. Network Configuration Backups & Change Automation: Learn how to automate network changes, ensure compliance, and perform seamless configuration backups. Integrations and Plugins: Discover how Restorepoint integrates with other systems and tools to streamline your workflows. Hear From Our Customers Over 90 customers have already completed the Restorepoint training. Here’s what they had to say about their experience: “I now have an understanding of the Restorepoint platform, and how to apply the benefits to my work flow." "I enjoyed the examples of how you can utilize automation and cross-platform communication." "It was most valuable getting to see some of the SL1-to-Restorepoint interactions being carried out automatically." How to Enroll Join the growing number of professionals expanding their knowledge and improving their NCCM capabilities with the Restorepoint: Compliance-Focused NCCM training series. Click here to log in or register for ScienceLogic University and start your learning journey today!19Views2likes0CommentsMicrosoft Teams SyncPack v2.0.0 and Microsoft Teams Automation PowerPack v200
Hello, We are pleased to announce the GA release of the Microsoft Teams v2.0.0 SyncPack and the Microsoft Teams v200 Automation PowerPack integrations for PowerFlow. These releases represent a complete re-architecture of the Teams integration and was driven by a change by Microsoft to the ways Teams works, as detailed in this blog post last fall. Essentially, Microsoft 365 Connectors have been retired, and Microsoft Power Automate was introduced as a replacement. Our new packs make use of Microsoft Power Automate. Please read the release notes and manual carefully, as we have included important details you will need to know before configuring your integration. Here are some highlights from the release notes: Updated the "Create Channel For Event" application to trigger event notification in Microsoft Teams based on the "ms_teams_webhook_url" configuration option, which is a webhook URL generated from Microsoft Teams. When acknowledging an event in Teams, the username of the user who acknowledged the event message is now displayed in SL1. When an event occurs and the event message is posted to Teams, you have three options for handling the event message: Add Note Acknowledge Resolve Added the "enable_existing_channel" configuration option to the "Create Channel For Event" application to allow event notifications to post to an existing Teams channel specified in the "channel_id" configuration option. Updated the "Delete Event From SL1" step name to "Resolve Event From SL1". The Microsoft Teams PowerPack will now create events and event notifications for both major and critical events. Removed the "Major Event Notification to MS Teams" application from the SyncPack. The PowerPack now handles both Critical and Major event notifications using the "Create Channel for Event" application. Removed the "Outage" and "Create Channel Event Notification" applications from the SyncPack. Previously, a refresh token was used to gather user information from adaptive card reactions. The refresh token was removed, and now the user ID is retrieved directly from the workflow using authentication through the Microsoft Authentication Library (MSAL). Optimized the "Microsoft Teams Power Automate" application by reducing API permissions to ensure minimal permission exposure while maintaining essential functionality. This enhancement improves security and aligns with best practices for access control. Microsoft is changing its API policy and the way to use it for adaptive cards. As a result, ScienceLogic has upgraded this SyncPack with the Microsoft authentication library, which is the new way to interact with Microsoft applications in a more authenticated process. For more information, see Microsoft's documentation on MSAL . NOTE: Group calling is not available currently with these packs. Thank you, Release ManagementWeek of February 10, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri2 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator8Views0likes0CommentsAnsible or Curl example for importing policy variables via API
Hello All, I'm trying to import a list of variables in to Restorepoint via the API "/policies/variables/import" with ansible but as of now I have no luck. Does anyone have an example (can be with Curl or another language) about the right syntax? Regards, Michael31Views0likes2CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
2/14/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ The Dell EMC: Unity v103 PowerPack was updated for Python 3.6 compatibility, and includes a Universal example credential 2/14/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ SL1 Ibiza 12.3.1, which adds the ability to export additional interface data to Skylar AI and updates the default behavior for the Enterprise Key Management Service (EKMS). It also includes numerous package and security updates and addresses several issues from previous releases. Restorepoint MR20250212, which addresses several support defects which caused failover issues with the agent. It also includes new updates such as an updated Push Firmware modal, upgrades to sqlite3 versions, and addressed issues regarding Auto Export Policy now accepting passphrases.6Views0likes0CommentsCisco: Wireless v105 Py3 PowerPack Release Notification
We are pleased to announce that the Cisco: Wireless v105 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZMBCA4/cisco-wireless Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: The PowerPack was updated for Python 3.6 compatibility. The Collector Affinity was set to Root device collector in all the Dynamic Applications. The "Cisco: WLC AP Config" Dynamic Application was updated to address an issue in which the MAC Addresses collection objects stored using a space instead of semicolon. Please refer to the Cisco: Wireless v105 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: Wireless v105 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: Wireless v105 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco: Wireless v105 Py3 PowerPack Release can be found in the Release Notes6Views0likes0CommentsAzure monitoring and integration with CMDB
When gathering information from cloud stuff, or actually doing whatever with cloud staff you most often need the object's ID, that long hexastring. That same ID is also most used identifier and required information when trying to sync those cloud "devices" into ServiceNow CMDB. The issue is that SL1 Azure PP does not gather that information too much, one device class that we have so far found it is those actual VMs in cloud. But one could say that those are the only "devices" where it is easily found. So my question is, how you have planned, or done, the CMDB integration of Azure cloud stuff. Or have you done any automation from SL1 to Azure, because also there one always(?) need that object ID. I could have written also an Idea for this, but at least for me, Nexus does not support my ideas.Solved108Views1like2CommentsCisco Unified Communications Manager 14 EOL and 15 Upgrade tips slides from Cisco Live
Hello all! I'm sure some of you are at Cisco Live NAM right now, but if you aren't, there was a great presentation on CUCM. CentOS is being swapped out, CUCM 15 appears to be switching to Python 3, along with other security changes. They've announced an EOL date for CUCM 14 as well. Take a look at the slide deck as it's very interesting. Their product team also informed me that the API is unchanged from v12.5 through CUCM 15, so our integration should continue to work. Please let us know if you have any issues with the latest version of our PowerPack and CUCM 15.Solved1.3KViews2likes1CommentDell EMC: Unity v103 Py3 PowerPack Release Notification
We are pleased to announce that the Dell EMC: Unity v103 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZWoCAO/dell-emc-unity Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Updated the PowerPack for Python 3.6-compatibility using Snippet Framework. Added the "Dell EMC: Unity Example SF" universal example credential. Removed the following "Dell EMC: Unity LUN Discovery" Dynamic Application collection objects, as the "Dell EMC: Unity LUN Config" Dynamic Application collects the same information: Current Owner Default Owner Health State LUN Size LUN Type Thin Tiering Policy Updated the Collector Affinity to assigned collector in all Dynamic Applications. Updated the "Dell EMC: Unity Classify Root Device Class" run book action so that it no longer uses the "EM7 Central Database" credential. NOTE: After you update the PowerPack to version 103, ScienceLogic recommends that you edit the "Dell EMC: Unity Classify Root Device Class" run book action to change the Snippet Credential field to None. Please refer to the Dell EMC: Unity v103 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Dell EMC: Unity v103 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Dell EMC: Unity v103 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Dell EMC: Unity v103 Py3 PowerPack Release can be found in the Release Notes7Views0likes0CommentsNexus Community Scheduled Maintenance- Today Tues 11am PST
Hello Nexus Community Members, We have a scheduled maintenance window today (in about 30 minutes) at: 11 am PST 1 pm CST 2pm EST We do not anticipate any disruption to community access but always want to give you a heads up. As a best practice please save any content you are working on prior to that time. Please let us know if you have any questions or feedback. Best Regards, Nexus Community Team3Views0likes1Comment