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Introducing the New ScienceLogic AI Platform – ScienceLogic's Next Era in Observability, Automation, and AI
2 MIN READ At Nexus Live on October 8 th , we announced an important evolution of the ScienceLogic AI Platform: a new, unified naming convention under the Skylar™ name. This rebrand highlights our commitme...
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Introducing the New ScienceLogic AI Platform – ScienceLogic's Next Era in Observability, Automation, and AI
2 MIN READ At Nexus Live on October 8 th , we announced an important evolution of the ScienceLogic AI Platform: a new, unified naming convention under the Skylar™ name. This rebrand highlights our commitment to clarity and represents the investments we’ve made to deliver an industry-leading observability platform powered by visionary AI technology. What’s Changing The ScienceLogic AI Platform offerings are now: Skylar One (formerly SL1) Skylar Compliance (formerly Restorepoint) Skylar Automation (formerly PowerFlow) Skylar AI: Analytics (no change) Skylar AI: Advisor (no change) Skylar AI: Automated RCA will be retired as a standalone offering. Its capabilities will be integrated into upcoming Skylar Advisor releases, simplifying our offering for customers and providing broader and more powerful capabilities. Why This Change Matters Over the past 20+ years, ScienceLogic has continuously innovated and expanded through strategic investments and acquisitions. By consolidating our best-in-class offerings under the Skylar name, we: Simplifying our naming, reducing customer and market confusion Reflect tighter interoperability across products Deliver a more seamless, AI-driven experience This platform rebrand is about clarity, scale, and our long-term commitment to accelerating AI-led transformation. What to Expect Next You’ll start seeing Skylar naming convention across our website, content, Nexus Community, customer portal, products, and communications. Supporting resources, including documentation, certifications, training, and knowledge base articles, will be updated over time, aligned with product releases and version retirements, to minimize disruption. Need Help? For more details, please visit the Press Release and Skylar Renaming Page or reach out to your account team We’re excited to bring you along on this next chapter in our journey. The ScienceLogic Team View a special message from Dave Link and Douglas James.12Views1like0CommentsUnnecessary API calls in Meraki API v115
Hello everyone, We are removing the Meraki API v115 PowerPack from the product download portal as we have discovered it shipped with code that requests the "/api/v1/networks/<dependency>/topology/linkLayer" endpoint even though the collection objects that utilize that data have not been added to the PowerPack yet. This was intended to be shipped "dark" so it could be flipped on easily in the future when topology mapping features in the platform are available to take advantage of the data. However, since they are enabled in v115, users with a large number of networks in Meraki may experience unnecessary API calls (1 call per network every 5 minutes) being made which can cause API rate limit issues and/or additional collector load that previously was not there. This behavior would be expected in the future should a user "opt-in" to this additional API overhead in order to collect and utilize this topology data, but as there is no functionality currently available to utilize this data once retrieved, it's simply extra work for the collector and API. We are publishing a KB article soon to explain how to disable this (change "true" to "false" in the request manager snippet where this API call is listed.) and we will be releasing Meraki API v115.1 in the next few weeks. We apologize for any inconvenience. - Taylor37Views1like1CommentRemoving old user accounts
Removal of old user accounts in SL I would like to know regarding the removal of unused user accounts within SL. To ensure that the deactivation or deletion of these accounts does not inadvertently affect system functionality, I am seeking confirmation on whether a query or report can be run that provides visibility into account activity and dependencies. Specifically: Identify historical usage of a user account within SL (e.g. dashboards, reports, scheduled tasks, integrations, or automated processes). Generate a report or dataset that highlights what functionality or items are tied to a given account. Use this information to safely assess whether an account can be removed without impacting operational workflows. I want to establish a controlled process for the removal of old user accounts while safeguarding against disruption to active services, monitoring, or reporting functions. ThanksSolved20Views1like2CommentsWeek of September 29, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri3 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator6Views0likes0CommentsSyncPack for HaloITSM Tool
Hi Team, We are planning to integrate HaloITSM tool with our SL1 / Power flow Instance. Would like to know if there is a Sync Pack available for HaloITSM. Below is the link of the ITSM tool. https://usehalo.com/haloitsm/ Let me know if you need any other information. Regards, Tarun14Views0likes1CommentHelp with Custom Parameters for 'Sync Devices from SL1 to ServiceNow'
Hi all, I’m working on creating a schedule for the 'Sync Devices from SL1 to ServiceNow' application, and I’m trying to set up some custom parameters. Specifically, I want to configure custom settings for: - Include Org - Selected Device - Excluded Device I’ve written the code and tested it multiple times, but I’m having trouble getting it to work as expected. Has anyone successfully implemented custom parameters for these settings? Or is it even possible to override them with custom parameters in the current setup? Any help or guidance would be greatly appreciated! Thanks in advance!10Views0likes0CommentsCisco Miscellaneous Automation Policies v102 PowerPack Release Notification
We are pleased to announce that the Cisco Miscellaneous Automation Policies v102 PowerPack has been released. This was renamed from the Cisco Collaboration Automation Policies Powerpack. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZk2CAG/cisco-miscellaneus-automation-policies Enhancements and Issues Addressed This release includes the following enhancements and addressed issues: Added the 46 "Enrichment" run book actions for Cisco ACE, Cisco CSP, Cisco NSO, Cisco OLT, Cisco StarOS, Cisco Tandberg, and System that were in the now-deprecated "Datacenter Advanced Enrichment Actions" PowerPack to this PowerPack. In addition, all of these run book actions were updated to Python 3.6. Please refer to the Cisco Miscellaneous Automation Policies v102 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco Miscellaneous Automation Policies v102 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco Miscellaneous Automation Policies v102 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco Miscellaneous Automation Policies v102 PowerPack Release can be found in the Release Notes12Views0likes0CommentsJuniper JunOS and ScreenOS Automation Policies v102 PowerPack Release Notification
We are pleased to announce that the Juniper JunOS and ScreenOS Automation Policies v102 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZiaCAG/juniper-junos-automation-policies Enhancements and Issues Addressed This release includes the following enhancements and addressed issues: Added the six "Enrichment: JunOS" and "Enrichment: ScreenOS" run book actions that were in the now deprecated "Datacenter Advanced Enrichment Actions" PowerPack to this PowerPack. In addition, all of these run book actions were updated to Python 3.6. Please refer to the Juniper JunOS and ScreenOS Automation Policies v102 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Juniper JunOS and ScreenOS Automation Policies v102 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Juniper JunOS and ScreenOS Automation Policies v102 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Juniper JunOS and ScreenOS Automation Policies v102 PowerPack Release can be found in the Release Notes9Views0likes0CommentsCitrix Netscaler Automation Policies v102 PowerPack Release Notification
We are pleased to announce that the Citrix Netscaler Automation Policies v102 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZi1CAG/citrix-netscaler-automation-policies Enhancements and Issues Addressed This release includes the following enhancements and addressed issues: Added the ten "Enrichment: Citrix-NetScaler" run book actions that were in the now-deprecated "Datacenter Advanced Enrichment Actions" PowerPack to this PowerPack. In addition, all of these run book actions were updated to Python 3.6. Please refer to the Citrix Netscaler Automation Policies v102 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Citrix Netscaler Automation Policies v102 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Citrix Netscaler Automation Policies v102 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Citrix Netscaler Automation Policies v102 PowerPack Release can be found in the Release Notes6Views0likes0CommentsDCAE Cisco Wireless Automation Policies v102 PowerPack Release Notification
We are pleased to announce that the DataCenter Advanced Enrichment Cisco Wireless Automation Policies v102 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZhwCAG/cisco-wireless-automation-policies Enhancements and Issues Addressed This release includes the following enhancements and addressed issues: Added the 18 "Enrichment: Wireless" run book actions that were in the now-deprecated "Datacenter Advanced Enrichment Actions" PowerPack to this PowerPack. In addition, all of these run book actions were updated to Python 3.6 Please refer to the DataCenter Advanced Enrichment Cisco Wireless Automation Policies v102 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the DataCenter Advanced Enrichment Cisco Wireless Automation Policies v102 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The DataCenter Advanced Enrichment Cisco Wireless Automation Policies v102 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the DataCenter Advanced Enrichment Cisco Wireless Automation Policies v102 PowerPack Release can be found in the Release Notes6Views0likes0CommentsCisco NX Automation Policies v102 PowerPack Release Notification
We are pleased to announce that the Cisco NX Automation Policies v102 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZhXCAW/cisco-nx-automation-policies Enhancements and Issues Addressed This release includes the following enhancements and addressed issues: Added the 12 "Enrichment: Cisco-NX" run book actions that were in the now-deprecated "Datacenter Advanced Enrichment Actions" PowerPack to this PowerPack. In addition, all of these run book actions were updated to Python 3.6. Please refer to the Cisco NX Automation Policies v102 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco NX Automation Policies v102 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco NX Automation Policies v102 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco NX Automation Policies v102 PowerPack Release can be found in the Release Notes7Views0likes0Comments