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ServiceNow Service Graph Connector SyncPack v1.1.1 Release
Hello, We're pleased to announce the release of ServiceNow Service Graph Connector SyncPack v1.1.1. Issues Addressed The following issues are addressed in this release: Addressed an issue which prevented the interface sync GraphQL query from working if the SL1 AP2 version was JellyBean or later. Addressed an issue where devices merged in the Service Graph Connector with topology relationships caused an error. As part of the fix for this issue, a new enable_advanced_topology toggle was added to the device and interface syncs. The toggle is disabled by default. Additional System Requirements: "Base Steps" SyncPack version 1.5.5 or later. "ServiceNow Base" SyncPack version 3.8.0 or later. ServiceNow version Tokyo or later with Web Services enabled. ServiceNow CMDBCI Class Models version 1.49.0 or later. You can download the class models from the ServiceNow Store. "Service Graph Connector for ScienceLogic" application version 1.0.2. You can download the application from the ServiceNow Store. NOTE: The Service Graph Connector will not work with Incidents synced to ServiceNow. As a result, the Configuration Item field and the related list on the [Affected CIs] tab will not be populated when using the Service Graph Connector. The Device field on the Event record will also be blank. This issue is addressed in version 4.0.0 of the ServiceNow Incident SyncPack. You can find this SyncPack via the Product Downloads > PowerPacks & SyncPacks tab on the Support portal. Thank you, Release ManagementServiceNow CMDB SyncPack v3.6.3 Release
Hello, We are pleased to announce the release of the ServiceNow CMDB SyncPack v3.6.3. This SyncPack addresses the following issues: Addressed an issue which prevented the interface sync GraphQL query from working if the SL1 AP2 version was 8.18.43-81 (JellyBean) or later. Addressed an issue that caused the device sync to fail due to the "EM71" region being overwritten. To address the issue, the "/api/v1/cache/dev-classes" API endpoint was updated to make the "default_dev_ class_id" and "servicenow_default_id" options configurable. You can download this and other SyncPacks from the Product Downloads > PowerPacks & SyncPacks tab on the Support portal. Please review the release notes for this SyncPack carefully before installing it. Thank you, Release ManagementServiceNow CMDB SyncPack v3.6.3 Release
Hello, We are pleased to announce the release of the ServiceNow CMDB SyncPack v3.6.3. This SyncPack addresses the following issues: Addressed an issue which prevented the interface sync GraphQL query from working if the SL1 AP2 version was 8.18.43-81 (JellyBean) or later. Addressed an issue that caused the device sync to fail due to the "EM71" region being overwritten. To address the issue, the "/api/v1/cache/dev-classes" API endpoint was updated to make the "default_dev_ class_id" and "servicenow_default_id" options configurable. You can download this and other SyncPacks from the Product Downloads > PowerPacks & SyncPacks tab on the Support portal. Please review the release notes for this SyncPack carefully before installing it. Thank you, Release ManagementServiceNow Service Graph Connector SyncPack v1.1.1 Release
Hello, We're pleased to announce the release of ServiceNow Service Graph Connector SyncPack v1.1.1. Issues Addressed The following issues are addressed in this release: Addressed an issue which prevented the interface sync GraphQL query from working if the SL1 AP2 version was JellyBean or later. Addressed an issue where devices merged in the Service Graph Connector with topology relationships caused an error. As part of the fix for this issue, a new enable_advanced_topology toggle was added to the device and interface syncs. The toggle is disabled by default. Additional System Requirements: "Base Steps" SyncPack version 1.5.5 or later. "ServiceNow Base" SyncPack version 3.8.0 or later. ServiceNow version Tokyo or later with Web Services enabled. ServiceNow CMDBCI Class Models version 1.49.0 or later. You can download the class models from the ServiceNow Store. "Service Graph Connector for ScienceLogic" application version 1.0.2. You can download the application from the ServiceNow Store. NOTE: The Service Graph Connector will not work with Incidents synced to ServiceNow. As a result, the Configuration Item field and the related list on the [Affected CIs] tab will not be populated when using the Service Graph Connector. The Device field on the Event record will also be blank. This issue is addressed in version 4.0.0 of the ServiceNow Incident SyncPack. You can find this SyncPack via the Product Downloads > PowerPacks & SyncPacks tab on the Support portal. Thank you, Release ManagementSL1 Ibiza 12.3.6 Release Notification
We are pleased to announce that SL1 Ibiza 12.3.6 is now available. The release and documentation can be accessed using the following links: https://support.sciencelogic.com/s/release-file/aBtVL00000011wX0AQ/1236 If you are planning to consume SL1 Ibiza 12.3.6, be advised of the following: The 12.3.6 release is available only as a patch; there is no ISO version. You can upgrade to this release directly from the following SL1 releases: 12.3.5 12.3.0 12.2.7 SL1 12.1.2, if all of your SL1 appliances have been converted to OL8 12.2.x and 12.3.x STIG-compliant users can upgrade to this release so long as they have not consumed or upgraded to the 12.3.0 STIG release. If you previously deployed or upgraded to 12.3.0 STIG, you cannot upgrade to 12.3.6 STIG due to a known technical issue. AWS deployments that are using Aurora 3 can upgrade to this release. If you are currently deployed using Aurora 2, you can upgrade to this release but you must perform a post-upgrade Aurora 2 to 3 conversion. SL1 12.3.6 is Department of Defense Information Network (DoDIN)-certified. NOTE: If you are on 12.1.2, you should upgrade directly to 12.3.6 without consuming the 12.2.x releases. WARNING: If you are upgrading from a version prior to 12.2.3, then after upgrading SL1, you must also upgrade MariaDB 10.4.x to version 10.6.18. Failure to perform this MariaDB upgrade can cause major functionality issues in SL1. IMPORTANT: You can consume SL1 12.3.6 only if you are upgrading from an earlier SL1 version that supports upgrades to this release. There is no ISO version for version 12.3.6. For more details, please see SL1 Ibiza 12.3.6 release notesJuniper Mist v101 PowerPack Release Notification
We are pleased to announce that the Juniper Mist v101 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBuVL0000000b1B0AQ/juniper-mist Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Added a universal credential and example credential to the PowerPack. Updated all Dynamic Applications to support pagination and use the Snippet Framework. Deprecated the "Mist: API Cache Producer" Dynamic Application. NOTE: ScienceLogic recommends manually disabling the "Mist: API Cache Producer" Dynamic Application. If the Dynamic Application remains active and aligned to the root device, extra API calls will be made, and you may experience performance or rate limit issues. Added two new Dynamic Applications to the PowerPack: Mist: Gateway Asset Configuration Mist: Switch Asset Configuration Added support for the "Mist: Alarms and Events" Dynamic Application to properly handle alarms for gateways and switches. Updated the start time calculation for alarm collection to use the polling frequency of the "Mist: Alarms and Events" Dynamic Application. Significantly reduced the number of individual API calls the PowerPack makes by using organization level endpoints instead of requesting data per site. Please refer to the Juniper Mist v101 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Juniper Mist v101 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Juniper Mist v101 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Juniper Mist v101 PowerPack Release can be found in the Release NotesWelcome to the Nexus Community job board
Hello and welcome to the Nexus Community job board. We have created this space for employers to find the perfect candidate who already has experience with ScienceLogic Products. What can you do while you're here? Post a job Let us know if you're looking Review all of the job seeker resources and tips Questions about the board? Please post a note here or email me directly at: sara.leslie@sciencelogic.com Cheers, SaraAnalyst Recognition for ScienceLogic, and We Think, You Too
In case you hadn’t already heard, ScienceLogic has been named a Visionary in the 2025 Gartner® Magic Quadrant™ for Observability Platforms 1 . In our view that’s a great opportunity for new ops teams to get to know ScienceLogic. But as part of the Nexus Community working with the SL1 platform, Restorepoint, or Skylar AI for any length of time, that recognition isn’t a surprise at all. You already knew. This isn’t one of those “we’ve arrived” moments for us, especially against a backdrop providing rich monitoring, digital understanding, and automation innovation for over two decades. Instead, we feel it’s a moment of gratefulness and appreciation for the ScienceLogic user community. You have solved one “impossible IT challenge” after another in some of the world’s most complex environments. You’ve tamed local, hybrid, and multi-cloud ops, with workloads and dataflows spanning from mainframes to Kubernetes. The stories you share with us chronicle this. You’re closing observability gaps across your operations, automating swaths of previously manual troubleshooting and remediation steps, and better, freeing your team from tedium and toil to focus their skill on technology innovation and growing the business. Observability, Turbocharged We believe this most recent analyst recognition comes at a pivotal time for IT operations, and we’re excited by the analyst’s research for Observability Platforms. Once focused on providing dashboards for DevOps, APM, and SRE teams, organizations like yours have found that the tenants of observability are useful across all aspects of service delivery, not just a slice of the stack. From human users on a mobile app, to service front ends, to compute, networks, storage and more, modern Observability offers helps you understand what’s happening anywhere in real-world ops. To us, Gartner’s recognition is a validation of the innovative work you do every day. We believe it’s about your expert understanding of the transformational value of real-time insight and automated action, and about how ScienceLogic customers like you deliver outstanding digital experiences even while building modern ops muscle. You’re holding ops together with fewer people, managing tighter timelines, and meeting ever-increasing quality expectations every day. What’s Your Observability Story? We’d love to hear your thoughts on Observability and extending visibility and insight beyond traditional monitoring and log analysis. Also, feel free to share your thoughts below about the evolution of Observability to support the larger organization and new teams. You’ll find detailed insight into modern Observability included in the report, so be sure to check that out in full here. Also, you still also have time to register for our live conference, Nexus Live, October 7-9. The bulk of Nexus Live’s tracks and sessions will be dedicated to observability, best practices, technology advances, and demonstrations of new observability features for your environment. Best of all, it’s a chance to meet other ops experts, and of course we’d love to see you there too. Thank you for your contributions to the evolution of observability. But then again, Logicians like you have always been ahead of the curve. .... Notes: Gartner, Magic Quadrant for Observability Platforms, by Gregg Siegfried, Matt Crossley, 7 July 2025 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.Cisco: ACI Multi-Site Manager v103 Py3 PowerPack Release Notification
We are pleased to announce that the Cisco: ACI Multi-Site Manager v103 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZNNCA4/cisco-aci-multisite-manager Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: All Dynamic Applications are now compatible with Python 3. Added a new execution environment for version 103 of the "Cisco: ACI Multi-Site Manager" PowerPack with support for Python 3. Resolved an issue where the "Cisco: ACI Multi-Site Manager Node Discovery" Dynamic Application did not properly display unavailable nodes. Please refer to the Cisco: ACI Multi-Site Manager v103 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: ACI Multi-Site Manager v103 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: ACI Multi-Site Manager v103 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report.
This week's updates to the Doc sites at docs.sciencelogic.com
7/3/25 Updates to the main documentation site at https://docs.sciencelogic.com/ : Updated the Poly Endpoint v103 PowerPack, which updates the PowerPack for Python 3 compatibility. Updated the Linux Base Pack v113 PowerPack, which includes the following updates: Python 3.11 compatibility and to use the latest gevent library. Addressed an issue that prevented the "Linux: ICDA Cache" and "Linux: Interface Cache" Dynamic Applications from processing interfaces without MAC addresses. Added the "Linux Memory Pressure Performance" Dynamic Application and the Linux: Large Open Files Configuration" Dynamic Application. Updated the Oracle Database v200 PowerPack, which includes extensive updates to many Dynamic Applications, collection objects, device classes, and run book actions. Several thresholds on multiple Dynamic Applications were also renamed. 7/3/25 Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ : Updated the Poly Endpoint v103 PowerPack, which updates the PowerPack for Python 3 compatibility. Updated the Linux Base Pack v113 PowerPack, which includes the following updates: Python 3.11 compatibility and to use the latest gevent library. Addressed an issue that prevented the "Linux: ICDA Cache" and "Linux: Interface Cache" Dynamic Applications from processing interfaces without MAC addresses. Added the "Linux Memory Pressure Performance" Dynamic Application and the Linux: Large Open Files Configuration" Dynamic Application. Updated the Oracle Database v200 PowerPack, which includes extensive updates to many Dynamic Applications, collection objects, device classes, and run book actions. Several thresholds on multiple Dynamic Applications were also renamed. Updated Restorepoint MR20250702 Release Notes which added restrictions for Lua device control commands and policy rules.
