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Jira ITSM Integration v101 PowerPack is Released

Hello, We are pleased to announce the release of Jira ITSM Integration v101 PowerPack.This release includes the following features:An example SOAP/XML credential that you can use as a template to send information to PowerFlow. Two automation policies

1 day ago

Pavani.KatkuriCommunity Manager

Latest KB Articles and Known Issues

Week of February 16, 2026 - Latest KB Articles and Known Issues

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.KBA Title Portal Link and KBA Number Product Line [MINO

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3 days ago

saraleslie2026Community Manager

ScienceLogic AI Platform

Why Chatbot Assistants Fail in Ops and What Advisor Does Differently

5 days ago

Pavani.KatkuriCommunity Manager

Latest KB Articles and Known Issues

Week of February 9, 2026 - Latest KB Articles and Known Issues

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10 days ago

jude.evans-mccarthyCommunity Manager

Product Release Notifications

Skylar Compliance RPM Agent 5.6 20260211 is Released

Hello, We are pleased to announce the release of Skylar Compliance RPM Agent 5.6 20260211. This agent is available on the Support Center. The following issues were addressed in this agent release:Addressed an issue that prevented backups from finishi

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14 days ago

Pavani.KatkuriCommunity Manager

Latest KB Articles and Known Issues

Week of February 2, 2026 - Latest KB Articles and Known Issues

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release. KBA Title Portal Link and KBA Number Product Line [MI

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17 days ago

Sue SloanCommunity Manager

Product Release Notifications

System Upgrade Assessment v102 PowerPack Release Notification

We are pleased to announce that the System Upgrade Assessment v102 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename:https://support.sciencelogic.com/s/release-version/aBuVL0000

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22 days ago

ReneCCommunity Manager

Latest KB Articles and Known Issues

Week of January 26, 2026 - Latest KB Articles and Known Issues

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release. KBA Title Portal Link and KBA Number Product Line [MAJ

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23 days ago

frankzhaoCommunity Manager

Product Release Notifications

SL1 Ibiza 12.3.13 Release Notification

We are pleased to announce that SL1 Ibiza 12.3.13 is now available on support portal: https://support.sciencelogic.com/s/release-file/aBtVL0000001Mcn0AE/12313SL1 Ibiza 12.3.13 includes new features and enhancements in the following product areas:Plat

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26 days ago

sleslie99Community Manager

Community Information

Nexus Community in Read-Only Mode

Hello Nexus Community Members, We are currently performing a community migration and relaunch. The community is in read-only mode and will be in this state for several weeks. This means you can view content in the public areas but cannot log in or a

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26 days ago