ScienceLogic University Training & Certifications
ScienceLogic University Training & Certifications Log in or create an account here. ScienceLogic SL1 Certifications SL1 Professional Certification (2 Hours) The SL1 Professional Certification is recommended as foundational learning for all users of the ScienceLogic SL1 platform. This certification covers topics such as terminology, SL1 navigation, and basic features and functionality. SL1 Expert Certification (6 Hours) Building upon the SL1 Professional Certification, the SL1 Expert Certification is recommended for advanced and administrative users. This certification covers topics such as dynamic applications, run book automations, administration, and business services. ScienceLogic Product Training Restorepoint: Compliance-focused NCCM (2 Hours) Restorepoint is ScienceLogic's compliance-focused network configuration and change management (NCCM) product. This learning path covers platform navigation, administration, and operation from the perspective of common use cases. Skylar AI: ScienceLogic's AI Services Suite (1 Hour) Skylar AI is ScienceLogic's AI-empowered software services suite for managing, anticipating, and preventing IT incidents. This learning path covers features, navigation, operation, and administration of Skylar Root Cause Analysis (RCA) and Skylar Analytics. SL1 PowerFlow Integrations: ServiceNow (4 Hours) PowerFlow is ScienceLogic's integration platform for extracting, transforming, and loading data between SL1 and third-party tools such as ServiceNow. This learning path covers the basics of PowerFlow and the implementation of SL1 + ServiceNow integration use cases. Additional Training & On-Demand Videos ScienceLogic Support (15 Min) In this training series, learn how to open a Support Incident Case and maximize the self-help tools that resolve cases faster. Access on ScienceLogic University: Log in or enroll here How-To Video Library Explore a library of training videos addressing common customer topics such as Event Management, Monitoring with PowerShell, and OL7 to OL8 conversion. View on the Support site PowerHour: Session Recordings Explore a library of videos in which ScienceLogic experts with in-depth knowledge and expertise share tips and insights necessary to drive exceptional business outcomes. Browse videos on Nexus SL1 Studio Videos: Low-Code Tools Explore videos and resources on how to use low-code tools to extend SL1 functionality and build new applications and components. View on the SL1 Studio page on the Support site (must be logged in) Questions or comments? Email global_enablement@sciencelogic.comInnovators Awards - Final Use Case Showcase: Get Inspired by Cisco
NOTE: AWARDS APPLICATIONS CLOSING THIS WEEK! Enhancing Enterprise Efficiency with Cisco Managed Services Background The surge in remote work and the proliferation of connected devices have heightened the need for advanced solutions that offer improved network visibility, faster incident resolution, and streamlined management processes. Challenge Enterprises have struggled with visibility over their networks due to the rise of hybrid cloud environments and the complexity of managing multiple devices. Cisco Managed Services was not alone. Traditional support services often failed to address some of these emerging needs, leading to increased downtime and diminished user experience. Solution In the culmination of an 18-year ambition, Cisco Managed Services has enabled end-to-end network visibility and automated intelligence-driven correlation and remediation to deliver a better user experience for their enterprise clients. With visibility, event correlation, and workflow automation enabled by SL1, they developed automated steps to diagnose and resolve the most commonly occurring problems across the client base. This innovative solution, Virtual Engineer, frees their engineers to work on innovation instead of manual, repetitive tasks. Results The implementation of Cisco Managed Services resulted in significant improvements: Enhanced Visibility: Enterprises gained comprehensive insights into their network performance, leading to timely issue detection and resolution. Reduced Mean Time to Resolution: Mean time to restore incidents decreased from 351 minutes to just 2.4 minutes, significantly enhancing productivity. Automation Savings: With over 280,000 hours saved through automation, engineers could allocate their efforts towards higher-value initiatives. Cisco's Managed Services exemplify how innovation in technology and automated processes can transform enterprise operations. By leveraging these solutions, businesses gain the agility to respond efficiently to challenges. The lessons learned and best practices shared by Cisco provide valuable insights for organizations looking to integrate AI and automation into their operations. Applications are closing this week! You too can join the ranks of tech innovators who are shaping the future of enterprise operations. Don’t delay. Apply for the Innovators Awards today!Unlocking Career Success: The Power of Professional Certifications
Co-authored by Anonymous In today's rapidly evolving job market, employers are increasingly looking for candidates who possess specialized skills and industry-specific knowledge. Professional certifications offer benefits that can boost your career prospects and open doors to new opportunities. ScienceLogic is an automation company built on over two decades of leadership in modernizing IT Operations with our industry-leading platform. Being certified in the latest version of our software allows you to be at the forefront of Generative AI and the Autonomic IT journey that companies will be endeavoring upon in the years to come. Advancing Your Skillset Individuals with professional certifications report higher levels of confidence and competence in their abilities. This increased confidence translates into improved job performance and greater job satisfaction, ultimately contributing to long-term career success. According to a survey conducted by Pearson VUE, 76% of respondents reported that earning a professional certification helped them advance their careers. “A very well put together certification program using different types of media to drive the lessons home. I feel I received a lot of great information that will benefit me as an SL1 Administrator and it is easy to revisit as needed.” - Databank SL1 Administrator, survey feedback Validating Your Expertise In today's competitive job market, a professional certification serves as tangible proof that you have the necessary knowledge and skills to excel in your role. A study by CompTIA revealed that 72% of employers prefer candidates with IT certifications when hiring for IT positions. By earning a professional certification, you differentiate yourself from other candidates and demonstrate your commitment to continuous learning and professional development. The ScienceLogic Professional Certification upskills SL1 Operators in Discovery, Device Investigation, Dashboarding, Eventing, Reporting and even Service-centric Views. Whereas our Expert Certification empowers Administrators to go the extra mile with Automations, Configuring Dynamic Applications, Data Management, Event Enrichment and Tuning, Monitoring Policy Management and Business Services. Enhancing Your Marketability Employers often use certifications as screening criteria when reviewing resumes, with many job postings listing specific certifications as requirements or preferences. Professional certifications can significantly enhance your marketability in the job market. Research from Global Knowledge found that certified IT professionals earn on average 15% more than their non-certified counterparts! Networking and Professional Growth Earning a professional certification also provides opportunities for networking and professional growth. Many certification programs offer access to exclusive communities, events, and resources where you can connect with industry experts and like-minded professionals. At ScienceLogic, we have established a special community within our NEXUS platform for SL Certified Professionals and Experts. Conclusion In today's competitive job market, earning a professional certification can be a game-changer for your career. Whether you're looking to stand out in your current role or explore new career opportunities, investing in a professional certification is a strategic decision that can propel your career forward. It is also a game changer for IT organizations to have certified individuals on their team, to ensure proficiency with our platform. Click Here to learn more and Complete your Sl1 Certification now! Have you already achieved your SL1 Professional or Expert Certification in 2024? Share your thoughts and experiences in the comments below! Research links cited above: Career Advancement: According to a survey conducted by Pearson VUE, 76% of respondents reported that earning a professional certification helped them advance their careers. https://home.pearsonvue.com/About/News/2023/2023-Value-of-IT-Certification-Candidate-Report.aspx Salary Increase: Research from Global Knowledge found that certified IT professionals earn on average 15% more than their non-certified counterparts. https://www.globalknowledge.com/us-en/resources/resource-library/articles/5-reasons-why-certifications-are-helping-your-career/#gref Job Opportunities: A study by CompTIA revealed that 72% of employers prefer candidates with IT certifications when hiring for IT positions. https://connect.comptia.org/content/research/hr-perceptions-of-it-training-and-certification#:~:text=Most%20employers%20report%20frequently%20using,knowledge%20and%20expertise%20(60%25).
