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ScienceLogic Job: VP of Engineering and Product
What we’re looking for… The ScienceLogic SL1 product has been recognized as an industry leader in the emerging space of AIOps – technologies that leverage ML-based insights to deliver increasingly autonomous, self-healing IT services. We’re looking for a world-class product leader to take the reins of the flagship SL1 product – and evolve it to meet the needs of current and future enterprise customers for the next decade. Successful candidates will possess exemplary technical depth, IT domain expertise, and a passion for product and engineering excellence - as well as a proven track record for delivering modern, cloud-based enterprise services. The VP Product will report to the CPO and have primary responsibility for guiding the strategy and delivery of SL1. What you'll be doing... Define the strategic direction for ScienceLogic SL1 – core platform as well as UI/UX – including technologies around collection/ingestion, transport, data model and storage, programming interface, and runtime architecture (container-based microservices). Lead and grow a team of high-performance engineers and product managers. Ensure efficiency and predictability of execution through clear accountability, goals, standards, and metrics. Develop strong partnerships with global sales, marketing, and engineering teams to create products that deliver on the company’s revenue, margin and broader business objectives. Reinforce a culture composed of accountability, customer-focus, and passion for excellence. Work with the CPO, executive/senior leadership team, and other stakeholders to ensure alignment of high value projects to revenue generation and business objectives. Manage capacity, capability, and availability to ensure resource allocation meets aggressive growth business commitments. Communicate plans and roadmaps to all constituents on a timely basis. Mentor and coach the product teams on developing a culture of product innovation. Visit the Job Posting for more details about the role and to applyScienceLogic Job: Senior Software Test Engineering Lead
What we’re looking for… ScienceLogic is looking for a QA lead who will be responsible for leading all testing efforts to ensure the highest quality and performance standards for the Skylar product. This role requires hands-on technical expertise, strategic planning abilities, software development skills and a strong collaborative approach. Working closely with development teams, product management, and other QA resources, you will develop and execute a robust testing strategy, ensuring that Skylar meets all quality, functionality, and performance requirements. What you’ll be doing… Develop, implement, and manage a comprehensive QA strategy for the Skylar product, ensuring alignment with project timelines and goals. Lead a team of QA engineers and testers, both onshore and offshore, in executing functional, performance, integration, and regression testing. Collaborate with cross-functional teams (developers, product managers, UX designers) to understand requirements, define testing scope, and maintain quality standards. Design and execute test plans and cases, covering all aspects of the product, including functional, usability, performance, and security testing. Identify, document, and track issues through resolution using industry-standard defect tracking tools. Establish test metrics, KPIs, and quality benchmarks, regularly reporting on quality status, trends, and risk to stakeholders. Act as the subject matter expert on QA processes, providing guidance on best practices and industry standards. Drive automation initiatives and strategies, ensuring a balance between automated and manual testing where appropriate. Ensure testing practices align with ScienceLogic's compliance, security, and data protection standards. Visit the Job Posting for more details about the role and to applyScienceLogic Job: Sr. Manager, Engineering (Platform)
What you’ll be doing… This Senior Manager, Engineering role occupies a pivotal role at the intersection of technology and leadership, contributing to product strategy and owning the delivery of product commitments, while nurturing the growth and productivity of the engineering teams. Core responsibilities include: Providing technical leadership for multiple engineering teams within the Core Platform product line. Collaborating with product managers, designers, and other stakeholders to align product goals and delivery with company objectives and customer needs. Defining and refining engineering processes to promote a more efficient, effective and secure SDLC, including leading code reviews to ensure best practices (eg, style guidelines, accuracy, testability) Setting clear expectations with individuals based on their level and role and aligned to the broader organization's goals, meeting regularly to discuss performance, development, provide feedback and coaching. Visit the Job Posting for more details about the role and to applyScienceLogic Job: Sr. Technical Support Engineer
What you’ll be doing… We know you love a challenge. And so do we. The entire ScienceLogic team is committed to re-inventing the way organizations everywhere monitor their networks; and as part of the Technical Support team, you’ll have the unique opportunity to provide technical support for our cutting-edge hybrid cloud network monitoring software. The Sr. Technical Support Engineer provides support for ScienceLogic’s entire product suite. Acts as a Tier 2 escalation point for advanced customer issues •Assists with all support cases during periods of heavy volume•Leads support efforts for customers who have been determined to have Critical value •Coordinates with Customer Success Managers to address any technical issues impacting a Customer’s success •Actively engages Technical Support personnel to ensure proper handling of customer questions and issues to which they have been assigned •Escalates software bugs or feature enhancements to ScienceLogic’s research, development, and product management teams •Acts as a subject matter expert in more than one area of the product •Autonomously works on projects and more complex assignments with tangible results delivering benefits to the organizations •Proactively looks for ways to improve processes and innovate the support experience •Builds relationships and partnerships with other ScienceLogic teams •Mentors and trains new team members •Acts as a Tier 2 escalation point for advanced customer issues •Provides on-call and shift coverage as required Visit the Job Posting for more details about the role and to applyNexus Community- Recognizing Members with additional Certifications
Hello Nexus Community Members, ScienceLogic offers training modules and certification programs in our learning portal. This training is a valuable way to learn more about our products and optimize your installation. We wanted to take a minute to call out two important Certifications that we offer: We have quite a few Nexus Community Members who have completed these courses. You can easily identify them in the community by a special badge next to their name. SL: Professional Certified SL Expert Certified This is helpful because when you engage with these members on different community-related topics you know that they have extensive product experience. Please visit our Training Site if you're interested in learning more about these certifications and other learning resources. Cheers, Nexus Community and SL Training TeamsNexus Community- Recognizing our Top Contributors
Hello Nexus Community Members, Since our launch in April of last year customers and employees have jumped in to contribute to the community through posting content, helping other members and showing benefits, use cases and opportunities for the ScienceLogic product offerings. Several customer members have gone above and beyond with posting content, responding to others, sharing ideas and showcasing best practices. We wanted to take a minute to recognize these top contributors because their participation helps make Nexus a valuable resource and great community for everyone. Teppotahkapaa BIO Have worked with ScienceLogic products since 2017, starting from version 8.10. Our current setup contains multiple SL1 stacks connecting through PowerFlow with ServiceNow. The integration between SL1 and Snow is very important in our environment. “if it is not in ServiceNow, then monitoring is not working”. My current role is Architect for Monitoring, Discovery and Integration. Before EM7/SL1 journey I have worked with at least these monitoring products: HP OpenView, IBM NetView, Zabbix, Nagios, Argent, BMC Patrol, CA UIM, IBM Tivoli, etc. Selling, consulting, teaching and maintaining those products in either our own or in customer premises. Participation in the Nexus Community I want to participate in community to help others use their products better and to push ScienceLogic to go into direction that customers are needing, not just where marketing wants them to go. And community always works in two directions, more you give to community, more you get from it. We have got lots of good ideas and got also some real solutions for our issues from Nexus community. Yomi25 BIO I have over 10 years of experience in the IT industry, with extensive expertise in network automation and IT operations management. I have worked with ScienceLogic, a leading platform known for its comprehensive monitoring, automation, and analytics solutions. ScienceLogic integrates seamlessly with various IT environments, providing real-time insights and actionable intelligence to optimize performance and resolve issues swiftly. In addition to ScienceLogic, I have professional experience in network automation using RestorePoint. RestorePoint is a powerful tool for network configuration and change management, which helps automate backup and restore processes, ensuring network reliability and compliance. I have also developed and implemented automation scripts to streamline network operations, reduce manual intervention, and enhance overall efficiency. Participation in the Nexus Community I participate in the Nexus Community because it offers a vibrant space for professionals to share knowledge, collaborate on solutions, and stay updated with the latest industry trends. The community has provided immense value by connecting me with experts, offering insights into best practices, and fostering a collaborative environment where innovative ideas thrive. It’s also a fantastic platform for creating and sharing new ideas, which helps drive innovation and continuous improvement in the field. Additionally, I love to encourage and help others in the network automation area, sharing my knowledge and experience to support their growth and success. JamesCC BIO I am the “Service Owner” for ScienceLogic at Computacenter which means that I manage the support team for ScienceLogic which is used worldwide – from US to Europe to India. I have worked in system tooling for 25 years and have been impressed by the way that we can consolidate multiple different tools onto one platform. Participation in the Nexus Community The Nexus Community is great for providing “Real World” updates. We know how other people are actually using the product and have a place to go to find solutions to any issues we find. The community setup of Nexus means that we’re able to drive a dialogue with other SL users and not just be a passive recipient of information. Stay tuned for regular updates on Nexus Top Contributors. Feel free to @mention and call out other community members that you think are especially helpful. Best, Sara Leslie & Nexus Community Team
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