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Trying to get system information
I found this info awhile ago in our EM7 env but cant remember where i retrived it from anyone know where you can access all this system version info? ap2 8.7.96-release.4a0e2ea7df8.0 gql 68.58.1-release.4a0e2ea7df8.0 Platform AP 12.1.2 build 484 | ictmitsport1 | Application Server: 142.165.71.166 CU 12.1.2 build 484 | ictmitsdco1Solved26Views0likes4CommentsForgot password ap2/em7
We experienced an issue where user couldn't get the 'forgot password' e-mail through AP2, but received it fine from em7 classic web. Is there any differences in the configuration between the AP2/EM7, i would assume they both use the same mail process with config from postfix main.cf, but is there any considerations we need to take into account that in some circumstances the forgot password might not work in AP2? Thanks11Views0likes0CommentsStorage Monitoring
Good afternoon We are looking at event tuning within SL1 and are wanting to have different thresholds based on the drive, so for example with our file servers we are looking to tune the events so that if the c: drive is over 90% full it logs a minor and if it is over 95% it logs a major for the device. But then with the shared drives we would want them to alert at as 96% and 98%, as they are larger drives. Does anyone know if this is possible and how it would be set up, as from what we can see you can only have a set threshold for every disk Thank YouSolved28Views1like4CommentsSee why Nexus Live is the must-attend event for IT leaders
We sat down with Gary Slebrch of @General Dynamics Information Technology is a must-attend event for IT leaders who want to be part of something bigger than a conference. From meeting directly with the ScienceLogic product team and leadership to sharing experiences and feedback with other customers, you’ll connect with some of the brightest minds in IT—and leave with insights you can act on. 👉 Register for NexusLive2025 today: https://lnkd.in/eN-5jrUYAzure German Portal SQL API deprecation
Hello all, We will be working to evaluate and update the API call versions used in the Azure PowerPack later this year. However, there is one API call that is being deprecated by Azure 10/31/25 that may occur before the next release of the Azure PowerPack. An email was sent out by Microsoft notifying that one of the SQL API Endpoint Versions is being retired. This version of the SQL Database endpoint is only used for customer’s using the Germany Portal, all other portals (Commercial, US Gov, China) do not use this endpoint. You can find more details here: https://learn.microsoft.com/en-us/answers/questions/1073330/retirement-notice-azure-sql-database-2014-04-01-ap If you use the German Azure Portal, please reach out. Thanks, Taylor12Views1like0CommentsDashboard Access Key permissions
We have a new dashboard created that we are going to provide customer access to. I see an SL1 document indicating that we can create an access key to allow specific users only have access to this single dashboard. However, per the document the access key can only be assigned if the dashboard is a classic dashboard. Is there a way to do the same to a new AP2 dashboard? https://docs.sciencelogic.com/pdf/sciencelogic_custom_dash_reports_11-1-0.pdf15Views1like0CommentsCMDB Sync relation overrides
Device sync has quite a mandatory configuration option about relations between SL1 devices vs Snow CIs. We have used that a lot but now struggling with some issue we noticed this "values" section. In documentation we can see this picture: which shows that there is part "values" and it is told that they are Additional Child Class Values. Then in example we have this { "cmdb_ci_db_mssql_instance": { "relations": [ { "parent": "cmdb_ci_win_server", "rel_type": "Runs on::Runs", "reverse": true } ], "values": {"sys_class_name": "snow_ci_class", "instance_name": "name"} }, "cmdb_ci_db_mssql_database": { "relations": [ { "parent": "cmdb_ci_db_mssql_instance", "rel_type": "Contains::Contained by", "reverse": false } ], "values": {"sys_class_name": "snow_ci_class", "database": "name"} }, "cmdb_ci_db_mssql_server": { "relations": [ { "parent": "cmdb_ci_win_server", "rel_type": "Runs on::Runs", "reverse": true } ], "values": {"sys_class_name": "snow_ci_class", "instance_name": "name"} } } Not much told about those in documentation, so few questions arise: when do we need to use those? Seems to be optional anyway. what are the field names to be used here. In the example snow_ci_class seems to be coming from device attributes/field from SL1, then probably the key part is the snow field? Is that correct?23Views1like0CommentsAzure SMB file share level monitoring
After discovering our Azure environment we noticed that by default the Storage account utilization is monitored and has events created. But we have 4 SMB file shares on a single storage account. We're looking to monitor the utilization of each file share individually to generate events. Right now we could potentially have a file share 100% utilized and not generate an event because the storage account utilization is not an issue. Is there a way to enable this without programming it into the existing power pack?15Views1like0Comments