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ScienceLogic Job: Senior Software Test Engineering Lead
What we’re looking for… ScienceLogic is looking for a QA lead who will be responsible for leading all testing efforts to ensure the highest quality and performance standards for the Skylar product. This role requires hands-on technical expertise, strategic planning abilities, software development skills and a strong collaborative approach. Working closely with development teams, product management, and other QA resources, you will develop and execute a robust testing strategy, ensuring that Skylar meets all quality, functionality, and performance requirements. What you’ll be doing… Develop, implement, and manage a comprehensive QA strategy for the Skylar product, ensuring alignment with project timelines and goals. Lead a team of QA engineers and testers, both onshore and offshore, in executing functional, performance, integration, and regression testing. Collaborate with cross-functional teams (developers, product managers, UX designers) to understand requirements, define testing scope, and maintain quality standards. Design and execute test plans and cases, covering all aspects of the product, including functional, usability, performance, and security testing. Identify, document, and track issues through resolution using industry-standard defect tracking tools. Establish test metrics, KPIs, and quality benchmarks, regularly reporting on quality status, trends, and risk to stakeholders. Act as the subject matter expert on QA processes, providing guidance on best practices and industry standards. Drive automation initiatives and strategies, ensuring a balance between automated and manual testing where appropriate. Ensure testing practices align with ScienceLogic's compliance, security, and data protection standards. Visit the Job Posting for more details about the role and to applyNexus Community- Recognizing Members with additional Certifications
Hello Nexus Community Members, ScienceLogic offers training modules and certification programs in our learning portal. This training is a valuable way to learn more about our products and optimize your installation. We wanted to take a minute to call out two important Certifications that we offer: We have quite a few Nexus Community Members who have completed these courses. You can easily identify them in the community by a special badge next to their name. SL: Professional Certified SL Expert Certified This is helpful because when you engage with these members on different community-related topics you know that they have extensive product experience. Please visit our Training Site if you're interested in learning more about these certifications and other learning resources. Cheers, Nexus Community and SL Training TeamsNexus Community- Recognizing our Top Contributors
Hello Nexus Community Members, Since our launch in April of last year customers and employees have jumped in to contribute to the community through posting content, helping other members and showing benefits, use cases and opportunities for the ScienceLogic product offerings. Several customer members have gone above and beyond with posting content, responding to others, sharing ideas and showcasing best practices. We wanted to take a minute to recognize these top contributors because their participation helps make Nexus a valuable resource and great community for everyone. Teppotahkapaa BIO Have worked with ScienceLogic products since 2017, starting from version 8.10. Our current setup contains multiple SL1 stacks connecting through PowerFlow with ServiceNow. The integration between SL1 and Snow is very important in our environment. “if it is not in ServiceNow, then monitoring is not working”. My current role is Architect for Monitoring, Discovery and Integration. Before EM7/SL1 journey I have worked with at least these monitoring products: HP OpenView, IBM NetView, Zabbix, Nagios, Argent, BMC Patrol, CA UIM, IBM Tivoli, etc. Selling, consulting, teaching and maintaining those products in either our own or in customer premises. Participation in the Nexus Community I want to participate in community to help others use their products better and to push ScienceLogic to go into direction that customers are needing, not just where marketing wants them to go. And community always works in two directions, more you give to community, more you get from it. We have got lots of good ideas and got also some real solutions for our issues from Nexus community. Yomi25 BIO I have over 10 years of experience in the IT industry, with extensive expertise in network automation and IT operations management. I have worked with ScienceLogic, a leading platform known for its comprehensive monitoring, automation, and analytics solutions. ScienceLogic integrates seamlessly with various IT environments, providing real-time insights and actionable intelligence to optimize performance and resolve issues swiftly. In addition to ScienceLogic, I have professional experience in network automation using RestorePoint. RestorePoint is a powerful tool for network configuration and change management, which helps automate backup and restore processes, ensuring network reliability and compliance. I have also developed and implemented automation scripts to streamline network operations, reduce manual intervention, and enhance overall efficiency. Participation in the Nexus Community I participate in the Nexus Community because it offers a vibrant space for professionals to share knowledge, collaborate on solutions, and stay updated with the latest industry trends. The community has provided immense value by connecting me with experts, offering insights into best practices, and fostering a collaborative environment where innovative ideas thrive. It’s also a fantastic platform for creating and sharing new ideas, which helps drive innovation and continuous improvement in the field. Additionally, I love to encourage and help others in the network automation area, sharing my knowledge and experience to support their growth and success. JamesCC BIO I am the “Service Owner” for ScienceLogic at Computacenter which means that I manage the support team for ScienceLogic which is used worldwide – from US to Europe to India. I have worked in system tooling for 25 years and have been impressed by the way that we can consolidate multiple different tools onto one platform. Participation in the Nexus Community The Nexus Community is great for providing “Real World” updates. We know how other people are actually using the product and have a place to go to find solutions to any issues we find. The community setup of Nexus means that we’re able to drive a dialogue with other SL users and not just be a passive recipient of information. Stay tuned for regular updates on Nexus Top Contributors. Feel free to @mention and call out other community members that you think are especially helpful. Best, Sara Leslie & Nexus Community Team
SSL Certificate monitoring via UDP/TCP ports tab
I have worked with support on the UDP/TCP ports tab. How it works was not how I thought it would or should work. I thought it would list any open port on a server (this would be helpful) but it does not. Based on how we use the tool I would like this changed to be able to list all open ports and then have the system load all ssl certs assigned to those ports (it only does 443 today for ssl certs). We need an automated way to monitor SSL Certs. We built a custom dynamic app by port (one dynamic app per port number) to handle this but it is clunky and ssl monitoring should be something you address out of the box. Knowing what ports have an SSL cert and when it expires is as important as availability.Happy Holidays from ScienceLogic
As the new year is upon us, we want to take a moment to express our heartfelt thanks for your partnership and trust in us. It’s been a privilege to work with you, and we are truly grateful for the opportunity to support your success. From our homes to yours, we wish you a joyous holiday season filled with warmth, happiness, and time spent with loved ones. Here’s to new opportunities, growth, and continued collaboration in the year ahead! Happy Holidays!Possible deprecation of legacy HPE Edge Connect authentication
Hello all! We are working on an update to the HPE Edge Connect PowerPack that converts the dynamic applications to use the snippet framework. This will improve supportability, simplify troubleshooting, improve performance, and make it easier to customize the collections to suit your needs. As part of this, we are considering dropping support for "cookie" auth and requiring users to use API keys to connect SL1 to the Edge Connect Orchestrator. If you have a use case that precludes using an API key for this integration, please reach out and help us understand your parameters. Thanks!User Groups- How to Join or Request to Co-Manage One
Hello Nexus Community Members, Have you had a chance to visit our User Groups? Most of our user groups are organized around topic, event, location or audience. They are all pertinent to ScienceLogic Products, Services and Customers. There are varying levels of privacy depending on the audience and content. Log In to the Nexus Community Click on the User Group you would like to Join Click on the Send Request to Join button If you think you would like to create and co-manage a user group with us, please message me directly and we can talk about the launch process and how this might benefit the community. Cheers, Sara
Load balance syslog traffic (TCP/TCP-tls)
Anybody had any success with this? Going direct to message collectors works as expected. When we put a load balancer in the middle it does not work. As per SL1 documentation, the traffic is being forwarded from the load balancer with the original source IP. However, the source port is different (no mention about that in the documentation) and this is where I think the problem lies as the backend server is sending the tcp acknowledgements back to the source IP but to a different port (the port the LB has forwarded the traffic on). Makes sense that we also need to passthrough the source port being used, but this is not a configuration that has been used before (other apps being managed by the load balancer are mainly https with x-forwarder) and there is a reluctance to configure without evidence that this is correct. Surprising how little information there is out on the internet about configuring LB (unless my googling is not up to scratch :-) ) Would be good to know how others have the LB configured for syslog for tcp/tcp-tls traffic
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