Effective event management within ScienceLogic SL1 is key to maintaining visibility across your IT ecosystem and ensuring actionable data. When managed properly, event data can directly impact critical business outcomes, such as Mean Time to Resolution (MTTR). However, an overwhelming volume of events without proper context can create noise, making it difficult to extract the insights needed for timely action.
So, how can you optimize event handling in SL1 to leverage the platform's full capabilities?
Introducing the Event Management video series! This collection of seven short videos (1-5 minutes each) covers various aspects of event management within SL1, helping you understand how to fine-tune your configuration and maximize efficiency.
Explore Video Content
Click here to view the full Event Management video series on the Support site's video page, or play the video below to get started exploring one of the videos in the series:
Video Series Overview
- Event Management Overview: An introduction to events in SL1, covering how events are triggered, best practices for managing events, and strategies for maintaining the health and efficiency of your infrastructure.
- Event Categories: Categorize and manage events effectively within SL1 by sorting, searching, filtering, and using role-based access control (RBAC).
- Responding to Events: Acknowledge and take ownership of events, collaborate across teams, and leverage RBAC to ensure smooth event management.
- Event Notification and Automation: Leverage PowerPacks to take actions on events, view essential information, run diagnostic tools, and integrate with your service desk.
- Event Correlation and Masked Events: Correlate events to highlight critical ones, mask less important events, and quickly identify root causes and streamline your response.
- Event Insights: Take advantage of the tools on the Event Insights page to manage alerts through correlation, deduplication, masking, and suppression.
- Event Policies and More: Edit, customize, and create Event Policies, and managing events using regular expressions, auto-expiration, and suppression.
Looking for More How-To Videos?
Stay tuned for the next installment in our Event Management series, and be sure to check out other helpful tutorials on the ScienceLogic Support site’s video page.
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