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How Do I Set The Parent Device Of A Device?
Hello, I hope someone can assist with the following. I am using Device Component Mapping to create a hierarchical/tree structure of devices, but SL seems to assign the Parent Device attribute randomly for each device created, and I need to be able to set the Parent Device correctly, so that the hierarchical structure is correct. I have data that contain a set of locations that correspond to the tree structure. The structure has this concept: One Country -> Many Cities -> Many Buildings -> Many Rooms. Each data record has an id, a name, a parent id and a type. The data is split into cities, buildings and rooms. For example, a city record might be as follows: id: CITYPARIS, name: Paris, parent id: CTRYFRANCE, type: city. A building record might be as follows: id: BLDGMONTPARNASSE, name: Tour Montparnasse, parent id: CITYPARIS, type: building. And to complete the picture, a room record might be as follows: id: ROOMMEETING1, name: Meeting Room 1, parent id: BLDGMONTPARNASSE, type: room. When I create one of the 'tree' levels of devices (it could be city, or building, or room), in my Dynamic Application, the code snippet extracts cached data where the type is 'city', then passes the extracted data to the result handler, which populates the four collection fields: id, name, parent_id, type. The id field is set to be the Unique Identifier, the name field is set to be the Device Name, and the type field is set to be Class Identifier 1 (I've created device classes for each tree level, allows me to have funky icons to distinguish the devices visually). The DA then creates devices for each record found, and I see them appearing on the Device Manager screen. However, when I examine each device, the Parent Device that is set seems to be random. For example, three city devices created (Paris, Nantes, Poitiers) all were assigned a Parent Device of 'Paris', the name of one of the devices created, instead of using their own parent_id values. Is there a way to tell SL what the Parent Device for each device record should be, perhaps in the snippet or somewhere else? Can I use one of the field values extracted from the cached data (ideally, my parent_id) as the value for the Parent Device field? This is my first post here, so apologies if this is in the wrong place!Solved348Views1like14CommentsElevated Privileges for Python3 Libraries
We are stuck trying to recreate some of the metrics we collect in our current Python2 snippets using pipes. The specific example is 'ping', which required subprocesses, no longer allowed. We don't believe latency_ping,avail_ping from silo_tools will let us collect packet_count, packet_loss, avg_latencies, latencies that a library like ping3 allows. (used to calculate jitter and else) Some of the libraries seem to require raw sockets and/or elevated privileges. So our question is two fold. 1 - Can we import custom libraries such as Ping3? 2 - How do we use elevated privileges on the collectors, as some libraries require elevated priveleges? Thanks in advance, DanSolved404Views4likes12CommentsShare your Product Documentation questions, issues, and ideas here.
The ScienceLogic Documentation would like to hear from you! This discussion area is where you can let us know if you have any suggestions for the various docs sites at https://docs.sciencelogic.com/. This includes: Areas where the documentation might be missing key information. Suggestions for examples in the docs. Out-of-date or deprecated content. Typos! Errors in the docs. Areas where the docs are confusing or hard to navigate. Issues with the search. Bad links. Or anything else about the docs you'd like to share. TIP: You can Reply to this page, or simply click the dark blue Start a Discussion button at top right to share your info about the docs with the doc team. Thanks so much!120Views3likes9CommentsDevice configuration "key/value" pairs synchronization to ITSM
With Powerflow most data are pretty easy to sync from SL1 to ITSM/CMDB, in this case ServiceNow. But now we have requirement that we should sync cloud device tags from SL1 to SN. The data from Azure virtual server, using Azure PP, is shown on SL1 like below, multiple key/value rows per device. So those are not easily stored into Attributes. And if I have understood correctly, quite a lot of tags used in cloud. Any ideas how these could be synced with PF into ServiceNow?Solved282Views1like8CommentsHow can I check who is logged into SL1
Is there a way to check who is logged into SL1 at any time?Solved193Views0likes7CommentsWelcome to the Community Information Discussion Forum
We would like to welcome you to this forum where you can participate in open collaboration and meaningful discussion about the Nexus Community. The purpose of this area is to foster collaboration about community related topics, find resources and share feedback. We hope you look forward to participating in these discussions and contributing to the community. Cheers to fostering connections, sharing insights, and driving the future of AIOps together. The ScienceLogic Community Team194Views3likes7CommentsCisco Cat9500FixedSwitchStack Alerts
Cisco: Power Supply problem. Currently, Power Supply (TenGigabitEthernet */*/* Supply Voltage Sensor) status: unavailable Alerts from Cat9500FixedSwitchStack This is something not an usual alert for cisco devices. I am receiving this alert on Cat9500FixedSwitchStack (Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.6.4). Has any one receiving the same alerts and what's the fix applied.Solved131Views0likes6CommentsVersion information for PowerPacks
Is it possible to share a complete overview for all the available Powerpacks in the group PowerPack Release Notifications? For instance weekly an update with the new releases (current way of working) and once in the month or bi-monthly an aggregated overview. With one complete overview it becomes easier to compare all your stacks with the lasted released powerpack and implement where needed.Solved155Views1like6CommentsCan't get new device icon to show
Hi all, I'm trying to upload a new device icon for a custom Powerpack I'm creating (Ruckus SNMP). I've taken a screenshot of the logo as a .png. First I tried to follow the documentation here, found a tool to convert the png to a svg, and SL shows me an error: Next, I just tried uploading the png in various sizes (128, 300, and 600). All of them successfully upload, and show an actual icon the Icon browser minus that grey frame (see screenshot below). However, when I apply this Icon in the Device Class view, the device itself just shows a blank window where the icon would be. Anyone had any experience doing this?79Views1like6Comments