Who will be our next SL1 Innovators?
Hello Nexus Members, Looking to showcase your creativity, innovation, and inspiration? Look no further. In case you're opted out of email, we just launched our SL Innovators Awards!! Our ScienceLogic Innovators Awards were established to recognize and learn from those nerdy by nature, tech buffs, and visionaries using SL1 in pioneering ways to power a better way to work. Show the Nexus Community something cool and innovative you've been working on to achieve real business outcomes. We want to hear your ideas! Submit your applicationby September 12.Cisco Unified Communications Manager 14 EOL and 15 Upgrade tips slides from Cisco Live
Hello all! I'm sure some of you are at Cisco Live NAM right now, but if you aren't, there was a great presentation on CUCM. CentOS is being swapped out, CUCM 15 appears to be switching to Python 3, along with other security changes. They've announced an EOL date for CUCM 14 as well. Take a look at the slide deck as it's very interesting. Their product team also informed me that the API is unchanged from v12.5 through CUCM 15, so our integration should continue to work. Please let us know if you have any issues with the latest version of our PowerPack and CUCM 15.
How can the next device ID to be allocated be changed in SL1?
Our automated SL1/PowerFlow testing process involves creating new devices in SL1. We regularly clone ITSM/CMDB envs into the test environment and the issue is these envs have SL1 device IDs far in advance of the test SL1. This causes test breakage when creating a new SL1 device because some other device is more likely already in existence in the ITSM/CMDB. If the device ID difference range was only small then repeated dummy device creations works a treat but when the difference is in the thousands, this technique is not very useful. Is it possible to change the "next" device ID SL1 uses to create a new device? We would then be able to bring the test SL1 device ID into alignment with the cloned ITSM/CMDB. How can the device ID bump be performed programatically as ideally the entire ITSM/CMDB cloning process should be automated. Thanks, MichaelAccess to SL1 and RP AMI's to automate AWS Provisioning
We're in the process of developing pipelines to provision and configure all our resources in AWS on a per client basis. Among these resources are the SL1 collector and RP agent. Right now in order to request the AMI for SL1 we need to fill out the form athttps://support.sciencelogic.com/s/request-amazon-ami after authenticating via the webpage. Because of the login flow this has proven difficult to pass through the right information to authenticate and access the AMI request form where we can pass the form data to request the AMI on our AWS account. I understand this is probably not a common case, but has anyone come across a way to accomplish anything similar? The best I've been able to do so far is use Selenium to manage a browser logging in and navigating to the form page, but it doesn't lend itself well to the pipelines. For RestorePoint it seems like we still need to submit a case and request the AMI from support. Is there any plans to add this to the same request form for the SL1 AMI's? For now we're alright sticking to the manual effort of requesting AMI's, but it would be nice to be able to click a button and be done with provisioning :).2024 Customer Success Honoree Award Winners
Any community whether online or in person is a place to share and learn. As leader of Customer Advocacy, my role too encompasses sharing the voice of our customer in many formats in order for our peers to thrive from this knowledge. In case you missed it, we recently launched our ScienceLogic 2024 Customer Success Honorees - an awards program recognizing those who have made significant progress in a specific area, and have been an integral champion for SL1 success. I wanted to share with you these wonderful advocates, our finalists, in the hopes it inspires you to share your stories of success with our new Nexus community! Stay tuned for our upcoming 2024 Innovators Awards, an application-based awards program celebrating and recognizing customers and partners who are leading the charge in digital transformation, operational excellence, innovation, and business impact utilizing SL1 in innovative ways. Applications are opening early June! Read more in our CS HonoreeeBook. Congratulations to each of our 2024 Honorees! 👏💣 If you're interested in telling your SL1 story, please reach out to me, and join our Pathfinders customer advocate program.
