Convert Customization to PowerFlow Jinja Template
Sometimes when syncing devices from SL1 into ServiceNow as a Configuration Items there can be a mismatch. ServiceNow may list the name as Fully Qualified Domain Name and SL1 will use short name. This setting can be updated in SL1, but in some cases the SL1 team would rather see short name than FQDN. This can be setup on a per SL1 Device Class basis. PowerFlow Using the following Jinja2 “if statement” the device name in SL1 can be converted to use “Device Hostname,” in SL1 instead for Microsoft SQL Server Databases. This excerpt of code would go under attribute mappings for name on the ScienceLogic side mapping to name on the ServiceNow side: {%- set output = [] -%} {%- if (device.device_class|trim) in ['Microsoft | SQL Server Database'] } {%- set output = device.hostname -%} {%- else -%} {%- set output = device.name -%} {%- endif -%} {{ output }} Example:Event Policies and More - Event Management in ScienceLogic SL1
In this video, we explore event policies in ScienceLogic's SL1 platform including how to edit, customize, and create them. You'll learn about event sources, match criteria, and how to manage events using regular expressions, auto-expiration, and suppression. The video also covers the use of power packs for event categorization and monitoring, as well as role-based access control. Learn more about event management in SL1: https://sciencelogic.com Or visit our Support Center for more videos and customer resources.
Event Notification and Automation - Event Management in ScienceLogic SL1
In this video, we demonstrate how to respond to events using power packs. You'll learn how to take actions on events, view vital information, run diagnostic tools, and integrate with your service desk. The video also covers role-based access control and automated actions. Learn more about event management in SL1: https://sciencelogic.com Or visit our Support Center for more videos and customer resources.
Event Correlation and Masked Events - Event Management in ScienceLogic SL1
In this video, we focus on the masked events column. You'll learn how Science Logic correlates events to highlight the most important ones, masking less critical events to identify the root cause. Learn more about event management in SL1: https://sciencelogic.com Or visit our Support Center for more videos and customer resources.
Responding to Events - Event Management in ScienceLogic SL1 Last Friday
In this video, we demonstrate how to acknowledge and take ownership of events, share information across the product and service desk, and utilize role-based access control in ScienceLogic's SL1 platform. Learn more about event management in SL1: https://sciencelogic.com Or visit our Support Center for more videos and customer resources.
Event Categories - Event Management in ScienceLogic SL1
In this video, we showcase how to categorize and manage events within the system, highlighting predefined event categories, sorting, searching, filtering, and role-based access control. Learn more about event management in SL1: https://sciencelogic.com Or visit our Support Center for more videos and customer resources.
Event Insights - Event Management in ScienceLogic SL1
In this video, we explore the Event Insights page in ScienceLogic's SL1 platform, showing how to manage alerts through correlation, deduplication, masking, and suppression. You'll learn how to use filters, automations, and external tickets to resolve issues efficiently. Learn more about event management in SL1: https://sciencelogic.com Or visit our Support Center for more videos and customer resources.
SL1 Ibiza 12.3.2 Release Notification
We are pleased to announce that SL1 Ibiza 12.3.2 is now available. The release and documentation can be accessed using the following links: https://support.sciencelogic.com/s/release-file/aBtVL0000000pnJ0AQ/1232 If you are planning to consume SL1 Ibiza 12.3.2, be advised of the following: The 12.3.2 release is available only as a patch; there is no ISO version. You can upgrade to this release directly from the following releases: SL1 12.3.0 or 12.3.1 SL1 12.2.1.1 through 12.2.6 SL1 12.1.2, if all of your SL1 appliances have been converted to OL8. If you are on12.1.2, you should upgrade directly to 12.3.2 without consuming the 12.2.x releases. If you are on 12.1.0.2 or 12.1.1, you can upgrade to 12.1.2, convert to OL8, and then upgrade directly to 12.3.2 without consuming the 12.2.x releases. 12.2.x and 12.3.0 STIG-compliant users can upgrade to this release. Users who are on an 11.x MUD system cannot upgrade directly to this release; they must first follow the approved conversion process from 11.x MUD to 12.2.1.1 STIG and then upgrade to 12.3.2 STIG. For more information, see the section on STIG Support. AWS deployments that are using Aurora 3 can upgrade to this release. If you are currently deployed using Aurora 2, you can upgrade to this release but you must perform a post-upgrade Aurora 2 to 3 conversion. SL1 12.3.2 is Department of Defense Information Network (DoDIN)-certified. For more information, see the SL1 Ibiza 12.3.2 release notes.
