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AP2 release Halwa.01
We're happy to announce that AP2 Halwa.01 release (8.16.1.41) is now available! This release fixed critical bugs in Halwa release (8.16.1.14). If you have deployed Halwa, or 12.3.0, it's recommended that you deploy Halwa.01 to take these fixes. Before you install or upgrade to AP2 Halwa.01, ensure you are running one of the following SL1 versions: 12.2.3 12.3.0 - 12.3.3 You do not need to download or install AP2 Halwa.01 if you will deploy SL1 version 12.3.3 ( to be released in April 2025), as it is included by default. You can download Halwa.01 and associated release notes following this link: https://support.sciencelogic.com/s/release-file/aBtVL0000000rp70AA/halwa013Views0likes0CommentsCouchbase v101 Py3 PowerPack Release Notification
We are pleased to announce that the Couchbase v101 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZVHCA4/couchbase Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: The "REST: Performance Metrics Monitor (Couchbase)" Dynamic Application has been removed from this PowerPack and will no longer collect data. NOTE: The "REST: Performance Metrics Monitor (Couchbase)" Dynamic Application should deleted from the system. All Dynamic Applications now support Python 3.6 and leverage snippet framework when collecting data Please refer to the Couchbase v101 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Couchbase v101 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Couchbase v101 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Couchbase v101 Py3 PowerPack Release can be found in the Release Notes4Views0likes0CommentsRestorepoint Agent Release RP 5.6 20250327
Hello, We are pleased to announce that a new Restorepoint agent, version RP 5.6 20250327 was released on 3/27/2025. The following change is included in this release: You can now configure multiple outbound SSH ports in the agent configuration for the initial agent to master connection. A new field, "AdditionalMasterSSHPorts" is included, which supports multiple ports specified in a comma-separated string. For example: "1,22,23" Thank you, Release Management6Views0likes0CommentsScienceLogic University Training & Certifications
ScienceLogic University Training & Certifications Log in or create an account here. ScienceLogic SL1 Certifications SL1 Professional Certification (2 Hours) The SL1 Professional Certification is recommended as foundational learning for all users of the ScienceLogic SL1 platform. This certification covers topics such as terminology, SL1 navigation, and basic features and functionality. SL1 Expert Certification (6 Hours) Building upon the SL1 Professional Certification, the SL1 Expert Certification is recommended for advanced and administrative users. This certification covers topics such as dynamic applications, run book automations, administration, and business services. ScienceLogic Product Training Restorepoint: Compliance-focused NCCM (2 Hours) Restorepoint is ScienceLogic's compliance-focused network configuration and change management (NCCM) product. This learning path covers platform navigation, administration, and operation from the perspective of common use cases. Skylar AI: ScienceLogic's AI Services Suite (1 Hour) Skylar AI is ScienceLogic's AI-empowered software services suite for managing, anticipating, and preventing IT incidents. This learning path covers features, navigation, operation, and administration of Skylar Root Cause Analysis (RCA) and Skylar Analytics. SL1 PowerFlow Integrations: ServiceNow (4 Hours) PowerFlow is ScienceLogic's integration platform for extracting, transforming, and loading data between SL1 and third-party tools such as ServiceNow. This learning path covers the basics of PowerFlow and the implementation of SL1 + ServiceNow integration use cases. Additional Training & On-Demand Videos ScienceLogic Support (15 Min) In this training series, learn how to open a Support Incident Case and maximize the self-help tools that resolve cases faster. Access on ScienceLogic University: Log in or enroll here How-To Video Library Explore a library of training videos addressing common customer topics such as Event Management, Monitoring with PowerShell, and OL7 to OL8 conversion. View on the Support site PowerHour: Session Recordings Explore a library of videos in which ScienceLogic experts with in-depth knowledge and expertise share tips and insights necessary to drive exceptional business outcomes. Browse videos on Nexus SL1 Studio Videos: Low-Code Tools Explore videos and resources on how to use low-code tools to extend SL1 functionality and build new applications and components. View on the SL1 Studio page on the Support site (must be logged in) Questions or comments? Email global_enablement@sciencelogic.com28Views0likes0CommentsConfig Push Debug
Is there a way to get more verbose debug of Config Push. Having enabled the debug flag, its still not that helpful to see what's happening. Thanksjamesramsden5 days agoPlace Latest KB Articles and Known Issues DiscussionsLatest KB Articles and Known Issues DiscussionsContributor III6Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
3/21/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the section on SL1 Self-Monitoring with revised instructions for creating and aligning credentials for monitoring SL1 devices. Added a sample credential to the Cisco: AppDynamics v105 PowerPack that includes CURL options for SSL verification, added a new threshold for the "Cisco: AppDynamics Application Discovery" Dynamic Application, and updated the the "Cisco: AppDynamics Application Discovery" run book action. Added the PowerFlow v3.1.1 manual. 3/21/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added a sample credential to the Cisco: AppDynamics v105 PowerPack that includes CURL options for SSL verification, added a new threshold for the "Cisco: AppDynamics Application Discovery" Dynamic Application, and updated the the "Cisco: AppDynamics Application Discovery" run book action. Added the PowerFlow 3.1.1 release notes Added the PowerFlow powerflowcontrol (pfctl) Command-Line Utility 2.7.11 release notes6Views1like0CommentsHow to Configure SSO Support for Global Manager
4 MIN READ Enabling SAML-Based SSO in ScienceLogic Global Manager ScienceLogic Global Manager (GM) is a powerful appliance designed to aggregate and display data from multiple SL1 systems, providing a centralized view of your entire infrastructure. Starting with SL1 version 12.2.1, ScienceLogic introduced support for Security Assertion Markup-Language (SAML) based Single Sign-On (SSO), simplifying authentication and enhancing security. This guide, walks through the process of enabling SAML-based SSO in ScienceLogic Global Manager, so that user access can be managed seamlessly and improve operational efficiency. Why Enable SAML-Based SSO? Enabling SSO through SAML allows users to log in once and gain access to multiple SL1 systems through the Global Manager providing the users are already authorized to access the target systems. This streamlines Identity and Access Management (IAM), reduces password fatigue, and strengthens the organization's security posture. Getting Started: Before beginning, ensure the following is true: SL1 Version: 12.2.1 or later Access Level: Administrator access to the Global Manager appliance. Prerequisites: ScienceLogic assumes that the "SL1: Global Manager" PowerPack has been installed and the child stacks have been discovered. No platform version mismatch between the GM and the child SL1 Stacks AP2 version across all Stacks as a minimum must be Gelato v8.14.26 The Child SL1 stacks are configured to authenticate using SSO authentication A local administrator account must exist on each Child Stack that GM can use to authenticate with the child stack. GM SSO authentication resource must be configured to authenticate with the same Identity Provider (IdP) configured on the Child SL1 stacks The ‘/opt/em7/nextui/nextui.conf’ file on the GM must have the following variable configured - If the GM platform is hosted by ScienceLogic a Service Request must be raised using the ScienceLogic Support Portal here to request an addition of the environmental variable: GM_STACKS_CREDENTIAL=enabled GM_STACKS_CACHE_TTL_MS=0 GM_SESSION_AUTH_CACHE_TTL_MS=0 GLOBAL_MANAGER_SESSION_COOKIE_CACHE_TTL_MILLIS=0 Unique SL1 Administrator accounts must exist on each child stack – These act as a global API key for users which allows authentication on the child stack. Once a user authenticated, the user data is loaded on to GM and the request proceeds as normal. Step 1: Configure Basic/Snippet Credentials a) Access GM UI and logon using an Administrator Account b) Navigate to Credentials page (Manage > Credentials) and Select ‘Create New’ followed by ‘Create Basic/Snippet Credential’. A dialog window will be presented, this must be completed with the details listed in the table below for each child stack using the Administrator Credentials to enable GM to authenticate with the child stacks Fields Values Name stack-<stack-id>-gm-auth All Organizations Toggled Timeout (ms) 0 Username <Target-Child-Stack-Admin-Username> Password Unique Password Hostname/IP <Target-Child-Stack-IP> Port. 443 c) Perform Credential Test using the Credential Tester and confirm the authentication is successful. Step 2: Credential Alignment - GraphQL Following the creation of the Basic Credential, each child stack credential must be aligned using GraphQL (GQL) mutation – The command requires supplying the ‘guid’ of the credentials created above in step 2 above. The following GQL will return all credentials created in Step 1 above providing the credential names contain ‘GM’. Access the GQL Browser by appending /gql to the GM URL I.E. https://<GlobalManager_HOST>/gql - This will provide access to the GQL Browser. Query: query allCreds{ credentials (search:{name:{contains:"GM"}}) { edges { node { id guid name definition } } } } Example Response: The example response shows the required ‘guid’ - Ensure a note of each ‘guid’ associated with each credential is noted for Step 4. { "data": { "credentials": { "edges": [ { "node": { "id": "41", "guid": "3C07AB8B0655A722712C46FA1DF821EA", "name": "stack_1_gm_auth", "definition": [..] } } ] } } } Step 3: Retrieve GM Stack ID The following GQL will return all existing Child SL1 Stacks present on the GM. Query: query getallstacks { globalManagerStacks { edges { node { id name credential { guid name } } } } } Example Response: Note the ‘id’ representing the GM Stack-ID’s for the next step. { "data": { "globalManagerStacks": { "edges": [ [..] { "node": { "id": "3", "name": "<sl1_stack_hostname>", "credential": null } } [..] } Step 4: GraphQL Credential Mutation The following GQL mutation will align the Basic Credential to permit GM to authenticate with the target child stacks. Mutation: mutation aligncred { alignGlobalManagerCredential(id: <Stack-ID>, credential: "<guid>") { id name credential { id name guid } } } Replace: with the GM Stack-ID for each child stack retrieved from Step 3. with the credential GUID from Step 2 that is associated with the same Child Stack. Example Mutation Response: { "data": { "alignGlobalManagerCredential": { "id": "3", "name": "<child_stack_name>", "credential": { "id": "41", "name": "stack_1_gm_auth", "guid": "3C07AB8B0655A722712C46FA1DF821EA" } } } } Repeat the above mutation for the remaining Child SL1 stacks discovered on GM. Summary Enabling SAML-based SSO in ScienceLogic Global Manager streamlines authentication, enhances security, and improves operational efficiency by allowing users to seamlessly access multiple SL1 stacks with a single login. By following the outlined steps — configuring credentials, aligning them via GraphQL, and ensuring proper authentication setup —organizations can integrate SSO effectively while maintaining secure access controls. After completing these steps, users will be able to log in once and have visibility of managed devices across multiple SL1 stacks via GM, enhancing productivity and reducing security risks. By leveraging SAML-based SSO, ScienceLogic not only simplifies access but also strengthens the overall security posture. If there are issues encountered, please contact ScienceLogic Support here. For further details related to GM setup, refer to the official ScienceLogic documentation here.49Views2likes0CommentsCisco: Viptela v200 Py3 PowerPack Release Notification
We are pleased to announce that the Cisco: Viptela v200 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZMACA4/cisco-viptela Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Added the new "Cisco: Viptela Environment v200" Execution Environment to support conversion to the Snippet Framework. Converted the PowerPack and all Dynamic Applications to support Python 3 using the Snippet Framework. Added the new "Cisco SDWAN/Viptela" universal credential type and guided discovery workflow. Made a number of updates to the "Cisco: Viptela Events" Dynamic Application: Consolidated functionality from the "Cisco: Viptela Events Caching" Dynamic Application into this Dynamic Application. Added the new "API Alarms" collection object to trigger the API request. Changed page size to 40 to reduce the number of requests made to the API. Added a query parameter to reduce the number of alarms retrieved from the API to only those from the last hour. This can be customized in the snippet by adjusting the polling frequency. NOTE: Upon upgrading from a version of this PowerPack using Python 2, duplicate alerts may be created due to incompatibility of the cached values from Python 2 to Python 3. Deprecated the following Dynamic Applications: Cisco: Viptela Token Configuration Cisco: Viptela Events Caching Added proxy support to the PowerPack. NOTE: The HTTPS proxy scheme is only available using the new universal credential. Existing SOAP/XML credentials do not support switching the scheme. Please refer to the Cisco: Viptela v200 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: Viptela v200 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: Viptela v200 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco: Viptela v200 Py3 PowerPack Release can be found in the Release Notes6Views1like0CommentsPowerFlow v3.1.1 & PFCTL 2.7.11 Release
Hello, We are pleased to announce the release of PowerFlow v3.1.1 and PFCTL v2.7.11, which contain important fixes to the PowerFlow 3.1.0 and PFCTL v2.7.10 releases. Please read the Release Notes carefully before installing these releases. These are the highlights only. FEATURES This section covers the features that are included in SL1 PowerFlow Platform version 3.1.1: The following images are included in this release of PowerFlow: registry.scilo.tools/sciencelogic/pf-api:rhel3.1.1 registry.scilo.tools/sciencelogic/pf-couchbase:6.6.0-13 registry.scilo.tools/sciencelogic/pf-dex:2.37.1-10 registry.scilo.tools/sciencelogic/pf-worker:rhel3.1.1 registry.scilo.tools/sciencelogic/pf-gui:3.1.1 registry.scilo.tools/sciencelogic/pf-pypi:6.3.1-14 registry.scilo.tools/sciencelogic/pf-rabbit:3.8.35-6 registry.scilo.tools/sciencelogic/pf-redis:6.2.14-5 ISSUES ADDRESSED The following issues were addressed in this release: Addressed an issue that prevented new schedules from functioning correctly if an application used an ID with both upper and lowercase letters. (Case: 00495740) Jinja2 is now available in the PowerFlow Devpi Server, which allows the ServiceNow CMDB SyncPack to use it while rendering templates. (Case: 00492419) Thank you, Release Management10Views1like0CommentsCisco: AppDynamics v105 PowerPack Release Notification
We are pleased to announce that the Cisco: AppDynamics v105 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZJuCAO/cisco-appdynamics Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Added the "AppDynamics Example - SSL" credential that includes CURL options enabled for SSL verification. Added the "Search Applications on all Organizations" threshold to the "Cisco: AppDynamics Application Discovery" Dynamic Application. Updated the "Cisco: AppDynamics Application Discovery" run book action to ignore the organization name when creating, renaming, and deleting applications. You can enable or disable it using the "Search Applications on all Organizations" threshold in the "Cisco: AppDynamics Application Discovery" Dynamic Application. The threshold is enabled by default. NOTE: ScienceLogic recommends you keep the threshold enabled only if you want to monitor AppDynamics applications across multiple organizations. Otherwise, disable the threshold if you want to monitor AppDynamics applications in the default organization that has the controller. Added the following Dynamic Applications: Cisco: AppDynamics Business Transaction Configuration Cisco: AppDynamics Business Transaction Discovery Cisco: AppDynamics Backend Configuration NOTE: ScienceLogic recommends manually aligning the Dynamic Application to the AppDynamics Application device after upgrading the PowerPack to version 105. Updated the "Cisco: AppDynamics Application Template" Dynamic Application to include the "Cisco: AppDynamics Backend Configuration" Dynamic Application. Please refer to the Cisco: AppDynamics v105 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: AppDynamics v105 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: AppDynamics v105 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco: AppDynamics v105 PowerPack Release can be found in the Release Notes6Views1like0CommentsEvent Policies and More - Event Management in ScienceLogic SL1
In this video, we explore event policies in ScienceLogic's SL1 platform including how to edit, customize, and create them. You'll learn about event sources, match criteria, and how to manage events using regular expressions, auto-expiration, and suppression. The video also covers the use of power packs for event categorization and monitoring, as well as role-based access control. Learn more about event management in SL1: https://sciencelogic.com Or visit our Support Center for more videos and customer resources.15Views0likes0CommentsEvent Notification and Automation - Event Management in ScienceLogic SL1
In this video, we demonstrate how to respond to events using power packs. You'll learn how to take actions on events, view vital information, run diagnostic tools, and integrate with your service desk. The video also covers role-based access control and automated actions. Learn more about event management in SL1: https://sciencelogic.com Or visit our Support Center for more videos and customer resources.11Views0likes0Comments
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