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Basic user Required for SL1 PF - SNOW OAUTH Integration.The basic user/password are unused by this authentication method but are still referenced by applications in the SyncPack.We want this basic user to be removed entirely for oauth integration.Ref
Hi All,I have a request to show a list of servers with a column that shows the % of Availability (successful polls) over the time period that is selected in the dashboard. When I add the metric “Availability” from the Vitals selection, it simply show
Hi, I have a question about the GQL updateEvent mutation. I'm trying to use it to change the severity of an existing event, but I'm getting a Bad Request response when executing the mutation:mutation changeEvent($eventId: ID!, $severity: String) { u
For powershell devices, when a device is first discovered, the cred used to added into this cred keys table, and then nightly discovery will also use that cred. You can also add a second cred from the properties page. The issue i found is that if you
The vEdge Container availability check does not currently validate vManage REST API availability. Because of this limitation, the vEdge Container can remain available even when API-dependent vEdge devices, which are child components under the vEdge C
Hello Team,There is a requirement coming from our client to monitor all the certificates configured on v-centersThe certificate includes Machine SSL, trusted root certificate,Below are the some sample certificates which is required to be monitored.
As of now topology for CPD,LLDP,L2 and L3 Skylar one doesn't detect parent and child correctly for some devices ,during these case users must have the option to interchange the connection in relationship tab or map . And the database crunch process
Current Situation / Problem StatementDuring a recent vulnerability assessment of the ScienceLogic SL1 platform, the security team identified finding FND-295942 – Unsafe Third-Party Link (target="_blank" without noopener/noreferrer).The assessment fou
Hi All.Are there any who have have success with having a Dynamic Device group added to an User initiated Action?Our setup requires that we have auto discovery on new servers as we enroll up to 10 new servers pr week.So they all need to be added autom
We use the Dynamic App inspector report to find devices that have fallen out of monitoring for a long period of time, which is mostly due to an issue on the device. Any device that has an object with this would be one we’d need to look into:Found = Y
See how Skylar Advisor helps IT teams move from a problem to an informed next step faster. The tour shows how AI driven guidance can provide plain language explanations and recommendations based on operational context, helping teams understand what f
We are pleased to announce the release of ServiceNow CMDB v4.0.2: https://support.sciencelogic.com/s/release-file/aBtVL0000001lEb0AI/servicenow-cmdb The following issue was addressed in this release:The "Sync Interfaces From Skylar One To ServiceNow"
We are pleased to announce the release of Syncpack Skylar One Base SyncPack v1.2.0: https://support.sciencelogic.com/s/release-file/aBtVL0000001lGD0AY/skylar-one-base-syncpack This release of the "Skylar One Base" SyncPack includes the following new
We are pleased to announce the release of Syncpack ServiceNow Service Catalog v2.0.1https://support.sciencelogic.com/s/release-file/aBtVL0000001lCz0AI/servicenow-service-catalog The following feature was added in this release of this SyncPack:The "Sy
We are pleased to announce the release of Powerpack ServiceNow Base Pack v111: https://support.sciencelogic.com/s/release-file/aBtVL0000001lBN0AY/servicenow-base-pack This release addressed an issue where the run book actions (RBAs) in this PowerPack
We are pleased to announce the release of Micrsoft Azure v122 power pack: https://support.sciencelogic.com/s/release-file/aBtVL0000001iJx0AI/microsoft-azure This release includes the following features:Dynamic Applications that enable Skylar One to d
We are pleased to announce the release of Power pack: Microsoft Azure v123.https://support.sciencelogic.com/s/release-file/aBtVL0000001lMf0AI/microsoft-azure This release includes the following features:Dynamic Applications that enable Skylar One to
A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.KBA Title Portal Link and KBA Number Product Line [M
Using version 104 of the Power Pack in Linux queues other than the Transmission and Dead Letter queues have to be listed within the snippet. In a large account with 100’s of queues this is really not feasible to maintain. Other queues should have th
We have been dealing with unknown behavior in our ScienceLogic Environment, and we would like to explain point wise to keep it clean.Application Team has reported us that File system Unavailable events are landing in their SNOW queue in the form of t
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