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Documentation updates to the Skylar AI documentation site for 7/1/26:Added release notes for the Skylar AI 2.4.0 release Updated the manual for the Skylar AI 2.4.0 release Added additional sizing and related information to the Skylar AI 2.4.0 Installation Guide Documentation updates to the Skylar Compliance documentation site for 7/1/26:Updated release notes for Skylar Compliance MMR 20260701.

I am looking for advice/help on monitoring Cisco Nexus 9000 Series switches.  The metrics the business is asking to monitor are: Metric   CPU Utilization   Memory Utilization   Device reload Alert   Interface errors (ifInErrors and ifOutErrors) (CRC, FCS)   Interface Discards ( ifInDiscards and ifOutDiscards)   Interface status   Utilization Bandwidth   PSU status   Fans   BGP/OSPF status   SNMP availability   TCAM Utilization monitoring (working to get MIB/OID from Cisco)   MAC Table Exhaustion  

We have been dealing with unknown behavior in our ScienceLogic Environment, and we would like to explain point wise to keep it clean.Application Team has reported us that File system Unavailable events are landing in their SNOW queue in the form of ticket. We have investigated and File System unavailable major events have been triggered. Furthermore, we have navigated into Registry » Hardware » searched with specific server name to find out reported File System have been discovered or not. We have found that those are not discovered and when connected back to the application team. we have got two types of inputs. 1st » multiple File System unavailable event are trigger for user profile for example /home/baljeets [whenever user log into Solaris Server. there profile will be created and once they logoff from the server FS related to their profile will be unmounted and ScienceLogic triggers major] 2nd » backup job will be triggering time to time and once the backup job is complete. same k

Hello, We are pleased to announce the release of Skylar Appliance 5.6 20260701 appliance update. This release addresses the following issue: Addressed an issue that prevented "Generic Push Device" plugin backups from displaying in the Skylar Compliance user interface after transferring files to the agent using SFTP. (Case: 00673051) A new version of the RPM agent was also released today. You can find the RPM Agent here: https://support.sciencelogic.com/s/release-file/aBtVL0000001bC10AI/skylar-compliance-rpm-agent-56-20260701Thank you, Release Management

Hello, We are pleased to announce the release of Skylar Compliance RPM Agent 5.6 20260701. The following issue was addressed in this release: Addressed an issue that prevented "Generic Push Device" plugin backups from displaying in the Skylar Compliance user interface after transferring files to the agent using SFTP. (Case: 00673051) Thank you, Release Management

We are pleased to announce that the Cisco: Catalyst Center v101 PowerPack has been released on 7/1/26. The download for this release can be found on the Support Portal under the PowerPack filename:https://support.sciencelogic.com/s/release-version/aBuVL0000001BW50AM/cisco-catalyst-center Enhancements and Issues AddressedThe following enhancements and addressed issues are included in this release:Added the new "Cisco Catalyst Center: Vlan Discovery" Dynamic Application and aligned the existing "Cisco: Catalyst Center Vlan" Dynamic Application as a child Dynamic Application. Added the new "Catalyst Center Vlan" device class. Updated all Dynamic Applications to support pagination when fetching data using REST API.Please refer to the Cisco: Catalyst Center v101 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: Catalyst Center v1

The vEdge Container availability check does not currently validate vManage REST API availability. Because of this limitation, the vEdge Container can remain available even when API-dependent vEdge devices, which are child components under the vEdge Container, are impacted. This prevents topology-based event suppression from working as expected and can result in multiple child component availability alerts for a single API-related outage.Proposed Enhancement: -Enhance the vEdge Container availability logic by adding an availability check via the vManage REST API. If the API is unavailable, the vEdge Container should also fail the availability check and move to an unavailable state.Expected Behavior: -When the vManage REST API is unavailable, the vEdge Container should fail its availability check. The vEdge Container should be marked as unavailable before the child vEdge devices generate individual availability alerts. Topology-based event suppression should suppress availability alerts

Hello all, I wanted to take a little time to share my thoughts as the Product Manager for the Meraki PowerPack. I believe we have a great solution for integration with Meraki's API, but I find that due to Meraki's focus on more simple management and monitoring, a slight shift in mindset may be required to extract the most value. Unfortunately, when I meet with some of you, I find you may be unaware of some of our best practices that would really improve your experience! A condensed version of this information can be found in the PowerPack Manual. Some context to consider as you read: Meraki is not the typical power-user tool you're used to, although it is adding features constantly and at a rapid pace. It is not intended to have every knob and lever. It is intended to be simple and easy. Meraki monitoring is entirely through the cloud API. SNMP monitoring or SSH connections into appliances is not a typical workflow and doing so provides little benefit beyond using the REST API. M

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release. KBA Title Portal Link and KBA Number Product Line Unable to view Geo Maps on a non-administrator account KB21292 Skylar One [INTERNAL] Can I convert a Skylar One AIO to a distributed stack or vice versa? KB21376 Skylar One FAQ Multiple Events Generated for Unknown Device Syslog/Trap Thresholds KB21364 Skylar One In Device Redirect policy, source device not visible due to device Limit KB20781 Skylar One Skylar Compliance Agent Receiving "Warning: Unable to ping Restorepoint at ..." During Setup KB20622 Skylar Compliance Monitoring Oracle Real Application Clusters (RAC) environments KB21341 Skylar One Skylar Compliance Fortigate device can

In this video, see how Skylar Advisor helps identify the source of user facing application issues by correlating events across synthetic monitoring, server performance, and service relationships. Instead of manually sorting through notice level events, Skylar Advisor surfaces the problem, explains the root cause, and guides remediation.Explore how Skylar Advisor enables:• Correlation of user reported performance issues• Detection of front end and checkout errors• Root cause identification across shared server clusters• Clear advisory summaries with supporting context• Step by step remediation guidanceWith Skylar Advisor, teams can move from user complaints to root cause without manual correlation, helping resolve issues faster and improve the digital experience. Learn more about the ScienceLogic AI Platform: https://bit.ly/4a4gIaD

In case you missed this webinar you can watch the recording: Become a PowerPack Picasso: A discussion about Skylar One Studio This Webinar was Presented byJosh Abraham, Director of Product Engineering & Talmadge Eller, Senior Product EngineerAbout this talkIf Sklyar One is your canvas, then Skylar One Studio is where you develop your art. In this session, we’ll have an interactive discussion about the latest tools that allow you to quickly and easily build new PowerPacks. You’ll learn how to build beautiful PowerPacks, without having deep Python knowledge, which work quickly, have great performance, are secure, and easy to support; all thanks to the extensibility of ScienceLogic tools using the latest and greatest innovations in content development. Your next masterpiece is at your fingertips! In this session you will: Learn what tools are available to you to assist in extending Skylar One capabilities to suit your needs. Become familiar with the latest development and debugging to

Documentation updates to the Skylar One documentation site for 06/26/26:Added release notes for Skylar One 12.5.20. This release includes the following new features and enhancements: . New versions of the Linux and Windows agents. Enhanced topology settings for devices. A redesigned Event Suppressions page. Geographic maps in Business Services, plus a new Locations page. A new PowerPack security and signing framework. Improvements to the Anomaly Detection page. Significant improvements to the system upgrade process. Support for ARP‑based topology relationships and numerous other topology enhancements. Plus many additional updates and addressed issues from previous releases. Updated 22 user manuals to reflect the new features and enhancements that are included in Skylar One 12.5.20. For a comprehensive list of these changes, see Documentation Updates for Skylar One 12.5.20. Added release notes for AP2 Quesito version 9.13.1-14. This release includes the following new features

We are happy to announce that AP2 Quesito (ver 9.13.1) is released and available for download at: https://support.sciencelogic.com/s/release-file/aBtVL0000001Zbd0AE/quesito Before You Install or UpgradeBefore you install or upgrade to AP2 Quesito, ensure you are running one of the following Skylar One (SL1) 12.3.14 or later.NOTE: For details on upgrading Skylar One, see the appropriate Skylar One platform release notes.IMPORTANT: This update is available to both on-premises and cloud-based (SaaS) Skylar One systems. The AP2 Quesito update must be administered to systems that host AP2. All Skylar One appliances in your stack must be on the same AP2 version. Product ChangesNew Features and Enhancements in AP2 Quesito version 9.13.1-14Business Services Dashboards EventsAdditional New Features and Enhancements for Quesito version 9.13.1-14Devices Global Manager Maps Skylar Analytics System Administration GraphQL (GQL)Issues Addressed in Skylar One AP2 Quesito version 9.13.1-14Business Serv

Skylar One 12.5.20 was released on 2026-06-24. The release files and associated documents can be accessed on the following support portal link: 12.5.20 ISO12.5.20 Patch If you are planning to consume Skylar One 12.5.20, be advised of the following:The 12.5.20 release is available as both an ISO and patch. All Python 2 functionality was removed from Skylar One with the 12.5.1 release. If you still use Python 2 for custom code, you cannot upgrade to this or any later releases until your custom code is Python 3-compatible. You can perform upgrades from one minor version to any later minor version within the 12.5.x series. However, as with all updates, ScienceLogic strongly recommends that you perform such upgrades in a test environment before implementing the upgrades in production environments. The ScienceLogic-validated upgrade paths to version 12.5.20 are outlined below. 12.5.7 > 12.5.20 12.5.5 > 12.5.20 12.5.4 > 12.5.20 12.3.14 > 12.5.20 12.5.20 supports STIG deploymen

For powershell devices, when a device is first discovered, the cred used to added into this cred keys table, and then nightly discovery will also use that cred. You can also add a second cred from the properties page. The issue i found is that if you change creds, for whatever reason the cred key table doesn’t get updated. We have created a DA which dynamically aligns DAs using ‘from sl_credentials.constants import CRED_POWERSHELL’ to pull the credentials. because its not updated the DA doesn’t work Is there a way to pull the credential for a powershell device more dynamically, also, i think the nightly discovery also uses the same, so I think that it would also fail?Or is there a process which updates the table? 

Hello, We are pleased to release the ServiceNow Base SyncPack v3.8.3. This release updates support for the 3.8.x line of ServiceNow Base SyncPack and includes a fix that is also contained in v4.0.1 for customers who have updated to the v4.0.x line. The following issues were addressed in this release of the SyncPack:Addressed an issue where source data containing double quotes or backslashes caused parsing errors when processing SQL statements. (Case: 00650185)Thank you, Release Management

Hello, We are pleased to announce the ServiceNow Cases SyncPack v1.1.1 is released. This release of the SyncPack includes the following features:The SyncPack now requires the following SyncPacks to be installed with the listed minimum versions: "Base Steps" SyncPack version 1.6.0 or later. "ServiceNow Base" SyncPack version 4.0.0 or later. Thank you, Release Management

We are pleased to announce that the Fortinet: Fortigate v101 PowerPack has been released on 6/24/26. The download for this release can be found on the Support Portal under the PowerPack filename:https://support.sciencelogic.com/s/release-version/aBu0z000000XZNxCAO/fortinet-fortigate Enhancements and Issues AddressedThe following enhancements are included in the PowerPack:Added the new "Fortinet: Fortiswitch Config" Dynamic Application, which collects FortiSwitch device configuration and identity-related information via SNMP. Added the new "Fortinet: Fortiswitch Performance" Dynamic Application, which monitors FortiSwitch performance and health metrics via SNMP, including uptime, CPU, and memory utilization, enabling threshold-based alerting and proactive monitoring. Please refer to the Fortinet: Fortigate v101 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the PowerPack Support Status, Minimum SL1 Version, Solution Information,

Hello, We are pleased to announce the release of the ServiceNow Service Graph Connector SyncPack v2.0.0. Version 2.0.0 of the "ServiceNow Service Graph Connector" SyncPack addresses multiple issues and updates the minimum required versions for the "Base Steps" and "ServiceNow Base" SyncPacks.This SyncPack works with the ServiceNow Service Graph Connector method instead of the ServiceNow Identification and Reconciliation Engine (IRE) used by the existing "ServiceNow CMDB" SyncPack. This version lets you sync devices between ServiceNow and Skylar One.This release of the SyncPack includes the following features:The SyncPack now requires the following SyncPacks to be installed with the listed minimum versions: "Base Steps" SyncPack version 1.6.0 or later. "ServiceNow Base" SyncPack version 4.0.1 or later The following issues were addressed in this release:The "Device", "Interface", and "Advanced Topology" steps now use the "GQLRequest" step, which replaces the deprecated "QueryGQL" step.

Hello, We are pleased to announce the release of the ServiceNow Base SyncPack v4.0.1. The following issues were addressed in this release of the SyncPack:Addressed an issue where source data containing double quotes or backslashes caused parsing errors when processing SQL statements. (Case: 00650185)Thank you, Release Management

Hello, We are pleased to announce the release of the ServiceNow Incident SyncPack v4.2.2. Version 4.2.2 of the "ServiceNow Incident" SyncPack updates the system requirements of the SyncPack to require "Base Steps" SyncPack version 1.6.0 or later and "ServiceNow Base" SyncPack version 4.0.0 or later.Thank you, Release Management

Hello, We are pleased to announce the release of ServiceNow Events SyncPack v1.2.2. The "ServiceNow Events" SyncPack version 1.2.2 updates the system requirements of the SyncPack to require "Base Steps" SyncPack version 1.6.0 or later and "ServiceNow Base" SyncPack version 4.0.0 or later.Thank you, Release Management

We would like to get an update for following disclaimer for on Linux Base Pack v114. Reason being, it has been almost 5 months, and it has not been update on SL Support Portal ** We are currently reviewing a potential performance-related issue that we have identified internally with Linux Base Pack v114. We will provide an update on next steps once our evaluation is complete. **

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release. KBA Title Portal Link and KBA Number Product Line [MINOR] Saving New Copy of Run Book Automation Policy Does Not Save Aligned Events to New Policy KB21323 Skylar One [MINOR] Data File Compression Failure Due to Open File Race Condition in Windows Agent Version 159 and Lower KB21324 Skylar One Why are Dynamic Applications set to "Ignore" when I install the Low Code Tools PowerPack? KB21048 Skylar One [MINOR] CBQoS Class Map Utilization Graph Displays Incorrect Historical Data After Cisco QoS Policy Reconfiguration KB21353 Skylar One [MINOR] Device logs shows "Completed TCP/IP Port Scan" during Nightly discovery even after being disabled KB21237 Skylar One

Gain full visibility into GPU and LLM performance with Skylar One.In this video, see how Skylar One helps you monitor and troubleshoot AI infrastructure across public and private environments. By analyzing metrics across Azure AI, OpenAI, and private GPU clusters, you can quickly identify performance issues, understand system behavior, and pinpoint root cause.Explore how Skylar One enables:• Unified visibility across public and private LLM environments• Correlation of performance metrics like token usage, latency, and request volume• Detection of anomalies impacting user experience such as spikes in time to first byte• Insight into model quality metrics including relevance, bias, and hallucination• Root cause identification across infrastructure and GPU performanceSee how a hidden hardware constraint can silently degrade performance and how Skylar One surfaces the issue quickly, connecting infrastructure signals to real user impact.From metrics to root cause, Skylar One helps you troub