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A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.  KBA Title Portal Link and KBA Number Product Line [MINOR] Sync Maintenance Schedules from ServiceNow to Skylar One failing KB22600 Skylar Automation [MAJOR] Phonehome Service Can Become Unstable Due to Memory Leak KB22608 Skylar One [MINOR] Close button does nothing on device pages opened from base Device dashboard widgets in AP2 KB22667 Skylar One [MINOR] Network Hotsheet dashboard can pile up long-running queries on large systems KB22668 Skylar One [CRITICAL] CVE-2026-98432 ipv4: free inet_opt and ireq_opt after an RCU grace period Vulnerability KB22711 Skylar One Collections Are Failing & EKMS/Vault Health Check Shows "https://localhos

We're happy to announce that Skylar AI 2.8.0 has been released! Skylar AI 2.8.0 includes the following updates:Multiple enhancements to the Skylar Advisor user interface, including: A more streamlined layout for the [Recent Activity] tab of the Dashboards page. A Coach Me link on the [Recent Activity] tab that generates a "coaching report" with suggestions for your activities. [List] and [Dashboard] (card) buttons to the top navigation on the [Recent Activity] tab that let you change how Skylar Advisor displays your activities. A [Persona] button on the [Recent Activity] tab and an updated Persona page that lets you choose which tabs display on the Dashboards page. A [Queue] button on the bottom right of the [Recent Activity] tab that displays a brief summary of your activities. An updated login page. Added the following options to the Preview Features page;  Topic Specialists Trusted Certificates Alert Builder Entity Exclusion SLO Docs Auto-close "Graduated" three former P

We are pleased to announce the release of Skylar One 12.3.16. https://support.sciencelogic.com/s/release-file/aBtVL0000001mYr0AI/12316If you are planning to consume Skylar One 12.3.16, be advised of the following:The 12.3.16 release is available only as a patch. The validated upgrade paths to version 12.3.16 are outlined below. Be advised that you can perform upgrades from one minor version to any later minor version within the 12.3.x series. However, as with all updates, ScienceLogic strongly recommends that you perform such upgrades in a test environment before implementing the upgrades in production environments.The following are the validated upgrade paths: 12.3.15 > 12.3.16 12.3.11 > 12.3.16 12.3.7 > 12.3.16 12.2.7 > 12.3.16 (be advised there is a known issue that affects this upgrade path) Version 12.3.16 requires you to upgrade MariaDB to 10.6.28. 12.2.x and 12.3.x STIG-compliant users can upgrade to this release via one of the supported upgrade paths so long as

Documentation updates to the Skylar One documentation site for 10/30/26:Added release notes for AP2 9.53.0 (Snickerdoodle). Added instructions for displaying Esri map tiles in geographic maps. Documentation updates to the Skylar AI documentation site for 10/30/26: Updated the release notes for Skylar AI version 2.8.0. Updated the following manuals for 2.8.0: Installing Skylar AI Skylar AI Skylar Advisor Skylar Analytics Documentation updates to the Skylar Compliance documentation site for 10/30/26:Updated the release notes for hotfix 20261030.

Is there an easy way to find out if a specific performance metric of interest is being polled/collected on our Skylar One platform (currently or ever). Scenario:I do not know the device/s associated with the performance metric I do not know the power packs/dynamic application related to the vendor/technology How do i go about checking if the below metrics are ever collected/ing on our Skylar One platform and is on the database?ibSystemMonitorCpuUsage      .1.3.6.1.4.1.7779.3.1.1.2.1.8.1.1.0ibSystemMonitorMemUsage    .1.3.6.1.4.1.7779.3.1.1.2.1.8.2.1.0 Thanks

We are pleased to announce the release of AP2 release Snickerdoodle 9.53.0https://support.sciencelogic.com/s/release-file/aBtVL0000001mSP0AY/snickerdoodle Before you install or upgrade to AP2 Snickerdoodle 9.53.0, be advised of the following:You must be running Skylar One version 12.5.8 or later to install this release. For details on upgrading Skylar One, see the appropriate Skylar One platform release notes. AP2 Snickerdoodle 9.53.0 is not supported in 13.0.x versions of Skylar One. This update is available for both on-premises and cloud-based (SaaS) Skylar One systems. All Skylar One appliances in your stack must be on the same AP2 version. The AP2 Snickerdoodle update must be administered to systems that host AP2AP2 Snickerdoodle 9.53.0 includes new features and enhancements in the following areas:Business Services Device Management Event Management GraphQL Platform and Security System Administration User InterfaceIf you need more details, please see AP2 Snickerdoodle 9.53.0 releas

Hi,I reviewed the MySQL PowerPack but could not find any monitoring related to MySQL/MariaDB replication.Could anyone confirm whether replication monitoring is currently supported by the PowerPack? We are particularly interested in monitoring the replication status and detecting replication failures or excessive replication lag.If this is not currently supported, would it need to be implemented as a custom Dynamic Application, or are there plans to include replication monitoring in a future PowerPack release?Has anyone else encountered the same requirement? If so, I would be interested to hear how you implemented the monitoring.Thanks in advance!Best regards,Santeri

I have recently created a Map of routers and switches for a client, I’m not a network professional so I basically just created a filter for “all ‘Network.Router’ or ‘Network.Firewall’ and it is showing me a map of all of the L3 connections.I think it looks good but my issue is every time I click “save” or close and re-open the map, it resets the positions of all of the nodes so I have to drag them out again. Is there any way to make the node locations permanant?

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release. KBA Title Portal Link and KBA Number Product Line Skylar Compliance incorrectly shows Manufacturer as Cisco for F5 devices KB22641 Skylar Compliance [CRITICAL] PHP CVE-2026-109618 and CVE-2026-109619: Mitigation for Skylar One (SL1) KB22631 Skylar One How To Connect a Collector via the Command Line if the Node Config UI Cannot be Reached Due to Network Security KB22505 Skylar One [MINOR] EM7 Collector Task Manager: Too Many Open Files. Newly onboarded collectors are Unavailable KB22599 Skylar One [CRITICAL] Out-of-band script for upgrading PHP packages on Skylar One (SL1) 12.3.x/12.5.x/13.0.x release lines KB22632 Skylar One [MAJOR] Gaps in Linux Performance Data

Basic user Required for SL1 PF - SNOW OAUTH Integration.The basic user/password are unused by this authentication method but are still referenced by applications in the SyncPack.We want this basic user to be removed entirely for oauth integration.Ref Case - 00729817Basically for other snow integration using oauth, no where any other additional user being used.We want to explore if any method we can utilize where we will be using oauth for sl1 PF - SNOW integration without any additional user being configured at snow layer. 

Documentation updates to the Skylar One documentation site for 10/23/26:Added a new topic on OS Authentication Support Updated the topic on Installing TLS Certificates to add explicit instructions for configuring certificates on Message Collectors Added a new section for Skylar One 13.0 Product Documentation, which includes: Release Notes for Skylar One, version 13.0.7 Updating Skylar One manual, version 13.0.7  Documentation updates to the PowerPacks documentation site for 10/23/26:Added release notes and manual updates for: Cisco: TelePresence: Endpoints v103 Microsoft: Azure v123  Documentation updates to the Skylar AI documentation site for 10/23/26:Updated the release notes and renamed "Skylar AI Event Policies" PowerPack version 103 Documentation updates to the Skylar Automation documentation site for 10/23/26:Updated release notes for  Skylar One Base SyncPack v1.2.0 Updated release notes for ServiceNow CMDB SyncPack v4.0.2 Updated release notes for ServiceNow Service Catalog

Hi,I reviewed the MySQL PowerPack but could not find any monitoring related to MySQL/MariaDB replication.Could anyone confirm whether replication monitoring is currently supported by the PowerPack? We are particularly interested in monitoring the replication status and detecting replication failures or excessive replication lag.If this is not currently supported, would it need to be implemented as a custom Dynamic Application, or are there plans to include replication monitoring in a future PowerPack release?Has anyone else encountered the same requirement? If so, I would be interested to hear how you implemented the monitoring.Thanks in advance!Best regards,Santeri

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.  KBA Title Portal Link and KBA Number Product Line [MAJOR] Highcharts security advisories (XSS and prototype pollution) affecting Skylar One and AP2 charts KB22549 Skylar One Best Practice for Controlling and Auditing Administrative CLI Access to Skylar One Appliances KB22589 Skylar One Upgrading Packages on Skylar Compliance Agents For Security KB22285 Skylar Compliance [MINOR] Scale Prefix Setting Not Persisting on Dashboard Widgets KB22550 Skylar One [MAJOR] Content Library Failed Events for VMWare Execution environment and missing VMWare Metric data Post Upgrade to 12.5.20 KB22498 Skylar One Collector MariaDB Fails to Start After Uncontrol

See how Skylar Advisor helps IT teams move from a problem to an informed next step faster. The tour shows how AI driven guidance can provide plain language explanations and recommendations based on operational context, helping teams understand what failed, why it matters, and how to respond.Take the Skylar Advisor tour to see AI guided troubleshooting in action.  

We are pleased to announce the release of ServiceNow CMDB v4.0.2: https://support.sciencelogic.com/s/release-file/aBtVL0000001lEb0AI/servicenow-cmdb The following issue was addressed in this release:The "Sync Interfaces From Skylar One To ServiceNow" application now correctly processes the list format saved by the configuration screen, resolving an "AttributeError: 'list' object has no attribute 'lower'" error. This update ensures that interface synchronization functions as expected without requiring changes to existing configurations.For more information, please see the release notes :https://docs.sciencelogic.com/powerpack_release_notes/sciencelogic_servicenow_cmdb_syncpack-v402_release_notes.pdf 

We are pleased to announce the release of Syncpack Skylar One Base SyncPack v1.2.0: https://support.sciencelogic.com/s/release-file/aBtVL0000001lGD0AY/skylar-one-base-syncpack This release of the "Skylar One Base" SyncPack includes the following new features: l Added five new MCP tools that allow for generic discovery and querying of Skylar One (SL1) API endpoints without requiring dedicated tools for each. These MCP tools include: o list_endpoints for discovering available REST API endpoints. o describe_endpoint for viewing supported fields and options. o execute_endpoint for performing GET requests. o introspect for exploring the GraphQL schema. o execute_gql for executing read-only GraphQL queries. To ensure security, execute_ endpoint is restricted to GET requests, and execute_gql includes guards to reject any mutation or subscription operations. For more details of this syncpack, please see the release notes: https://docs.sciencelogic.com/powerpack_release_notes/sciencelogic_skyla

We are pleased to announce the release of Syncpack ServiceNow Service Catalog v2.0.1https://support.sciencelogic.com/s/release-file/aBtVL0000001lCz0AI/servicenow-service-catalog The following feature was added in this release of this SyncPack:The "Sync Maintenance Schedules from ServiceNow to Skylar One" application was updated to process Configuration Items (CIs) within a change request in batches, using a new device_chunk_ size application variable. Additionally, the application structure was flattened, removing the "Create Maintenance", "Modify Maintenance", "Remove Maintenance", and "Process Create Schedule Requests" steps to improve performance and stability.For more details, please see the release notes :https://docs.sciencelogic.com/powerpack_release_notes/sciencelogic_servicenow_catalog_syncpack-v201_release_notes.pdf 

We are pleased to announce the release of Powerpack ServiceNow Base Pack v111: https://support.sciencelogic.com/s/release-file/aBtVL0000001lBN0AY/servicenow-base-pack This release addressed an issue where the run book actions (RBAs) in this PowerPack silently dropped events if the Skylar One credential URL ended with a trailing slash. More details can be found in the release notes: https://docs.sciencelogic.com/powerpack_release_notes/sciencelogic_servicenow-powerpack-v111_release_notes.pdf

We are pleased to announce the release of Micrsoft Azure v122 power pack: https://support.sciencelogic.com/s/release-file/aBtVL0000001iJx0AI/microsoft-azure This release includes the following features:Dynamic Applications that enable Skylar One to discover, model, and monitor performance metrics and collect configuration data for Azure resources Event policies that are triggered when Azure resources meet certain status criteria Device classes for each Azure data center location and all of the Azure resources that Skylar One monitors Example credentials for discovering Azure resources A credential test to ensure that your Azure credential works as expected Run book action and automation policies that can automate certain Azure monitoring processes More details on this Power Pack can be found on the release notes:https://docs.sciencelogic.com/powerpack_release_notes/sciencelogic_microsoft_azure-v122_release_notes.pdf   

We are pleased to announce the release of Power pack: Microsoft Azure v123.https://support.sciencelogic.com/s/release-file/aBtVL0000001lMf0AI/microsoft-azure  This release includes the following features:Dynamic Applications that enable Skylar One to discover, model, and monitor performance metrics and collect configuration data for Azure resources Event policies that trigger when Azure resources meet certain status criteria Device classes for each Azure data center location and all of the Azure resources that Skylar One monitors Example credentials for discovering Azure resources A credential test to ensure that your Azure credential works as expected Run book action and automation policies that can automate certain Azure monitoring processes  

Hi All,I have a request to show a list of servers with a column that shows the % of Availability (successful polls) over the time period that is selected in the dashboard. When I add the metric “Availability” from the Vitals selection, it simply shows a current state (Healthy/Minor/Major/Critical). Is there an way to show a heatmap or percentage (leaderboard would be best!) of server availability percentage? 

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.KBA Title Portal Link and KBA Number Product Line [MINOR] "Bad Request" error when resetting password in 12.3.15 (AP2 only) KB22173 Skylar One [MINOR] The "Oracle: Solaris IC Filesystem Inventory" Dynamic Application is storing free disk space instead of total disk space KB22440 Skylar One Best practices when configuring Single Sign-On(SSO) authentication with Skylar AI KB22495 Skylar AI Connection from Skylar One side fails with "SkylarConnectionError: error code: 000" when using a self-signed certificate on Skylar AI side KB22494 Skylar AI Consecutive white spaces in the event message are not displayed in the Skylar One User Interface KB22459 Skylar One [MINOR]

That's a wrap on #NexusLive2026 Reston!From sessions with industry leaders to getting a closer look at the latest innovations across ScienceLogic in Logicians Corner, this week was packed with learning, connections, and a firsthand look at what's next for IT operations.A huge thank you to our customers, partners, speakers, sponsors, and everyone who joined us in Reston and helped make this year's Nexus Live Reston such a great experience!

We are pleased to announce the release of Power Pack: ServiceNow Events v1.4.0.https://support.sciencelogic.com/s/release-file/aBtVL0000001kiL0AQ/servicenow-events This release of the SyncPack includes the addressed issue:Added the "Refresh Event Message Key Cache" step to the "Compare ServiceNow and SL1 Events" section of the "Sync Alert Details from ServiceNow to SL1 Events" application. This step refreshes the Time-to-Live (TTL) on all cache entries to prevent Skylar One (SL1) events from being incorrectly cleared when their corresponding ServiceNow alerts remain open.For more information on this Power pack release, please see Release notes

We are pleased to announce Power Pack: ServiceNow Base v4.3.0.https://support.sciencelogic.com/s/release-file/aBtVL0000001kjx0AA/servicenow-base This release of the SyncPack includes the following addressed issue:Enables the "ServiceNow Events" SyncPack to use the GQLRequest step instead of QueryGQL for event synchronization. This update improves how GraphQL requests are handled, including better support for cursor-based pagination when pulling active events from Skylar One. More details can be found in the Release Notes.