Recently active topics

As of now topology for CPD,LLDP,L2 and L3  Skylar one doesn't detect parent and child correctly for some devices ,during these case users must have the option to interchange the connection in relationship tab or map . And the database crunch process  should not revert the direction back as well.

We are pleased to announce the release of Skyla One base SyncPack 1.1.0: https://support.sciencelogic.com/s/release-file/aBtVL0000001gbV0AQ/skylar-one-base-syncpack Version 1.1.0 of this SyncPack includes the following features:Added five MCP tools that provide functionality for organization and device-class enumeration, device interfaces, device logs, and device configuration data. Added 16 additional MCP tools, increasing the total tool count to 20. These additions include tools for device and business-service lookups, topology, metrics, appliance status, and the discovery and initiation of event run book automations in Skylar One.More details can be find on release notes and manual following the product download link.   

We're happy to announce that Skylar AI 2.6 has been released! Skylar AI is a software services suite powered by artificial intelligence (AI) that automatically manages, anticipates, and prevents IT incidents. Version 2.6.0 of Skylar AI includes updates to Skylar Advisor and Skylar Analytics. Please note that Skylar Advisor currently requires Skylar Analytics. This release spans 47 improvements: sharper agentic AI, new knowledge-base intelligence tools, and continued performance gains.  High level summary:Smarter Advisor – live web search, sharper question routing and tool selection, and finer admin control over what Advisor is allowed to do Knowledge-base intelligence – new KB Health and Info Gap tools show what's working in your corpus, what's missing plus AI assistance to close the gaps. Faster and more scalable – quicker conversation loading, a 20x speedup on corpus document counts, and higher-throughput document ingestion Preview Features graduate – Slack, Microsoft Teams, and Acti

For powershell devices, when a device is first discovered, the cred used to added into this cred keys table, and then nightly discovery will also use that cred. You can also add a second cred from the properties page. The issue i found is that if you change creds, for whatever reason the cred key table doesn’t get updated. We have created a DA which dynamically aligns DAs using ‘from sl_credentials.constants import CRED_POWERSHELL’ to pull the credentials. because its not updated the DA doesn’t work Is there a way to pull the credential for a powershell device more dynamically, also, i think the nightly discovery also uses the same, so I think that it would also fail?Or is there a process which updates the table? 

I am just browsing through release notes of latest Skylar 12.5.* and found out some interesting issues like ---In the Skylar One user interface, the End User License Agreement (EULA) page is displayed on allpages that were iframed from the classic user interface, even after the user agrees to the EULA. Thisissue is occurring for ADFS, CAC, and AD authentication methods. (Jira ID: EM-67851)--Ok that sounds pretty nasty for users. So I sent a question directly to SL people and learnt that this was an issue in AP2 Gelato, fixed in Ice-Pop, and this known issue has been on the list at list from 12.5.8 to 12.5.22. I then checked some other issues also and also them were closed already internally. So the discussion here should be like where could we get updated known issues list for each release version, hopefully on a table format which clearly explains which version has that issue and in which version it is fixed or is it actually still an issue. For example that EULA issue is not listed o

I have created a low-code tools DA that is set to run a snippet of powershell. It is a multi-line powershell script that has been tested on a live server and returns the results we’re looking for, however it seems to break when I put it into the low-code snippet window.It seems to be erroring out due to syntax of the script, I’m wondering if there is a way to enter a multi-line script into low-code tools that I am missing? (for a similar example, in curl you surround a multi-line script in 3 quotes)Here’s an example of the beginning of the script:low_code:  version: 2  steps:    - powershell:        command: $Domain = "#####"$Limit  = 120 try {    # Find one Domain Controller    $DC = (Resolve-DnsName "_ldap._tcp.dc._msdcs.$Domain" -Type SRV -ErrorAction Stop |           Select-Object -First 1 -ExpandProperty NameTarget).TrimEnd('.') 

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.KBA Title Portal Link and KBA Number Product Line Skylar Compliance Debug Page: Accessing System Diagnostics via the UI KB22042 Skylar Compliance [MINOR] Wireless APs lose MAC address and serial number config properties when disconnected KB22077 Skylar One Skylar Compliance UI Login Failed — "User is Locked" Error KB21851 Skylar Compliance [NOTICE] User with Limited Permissions Cannot Assign a Theme to Itself KB22075 Skylar One TLS Is Not Supported for Syslog Forwarding in Skylar Compliance KB21931 Skylar Compliance [MINOR] Skylar Compliance Agent Fails to Start After an SL1 Collector Upgrade KB22051 Skylar Compliance How To Create an Aut

 Welcome — Introduce Yourself to the Nexus Community We’re excited you’re here! This thread is a friendly space for Nexus Community members to introduce themselves, connect with peers, and share a fun fact to break the ice. Whether you’re new to the product, a longtime user, an SME, or part of the product team, we’d love to learn a bit about you.What to post (suggested format)Name / Role: e.g., Jane Doe — Site Reliability Engineer Company / Team: optional How you use Nexus: short summary — monitoring, incident response, dashboards, automation, etc. Something fun: a hobby, favorite snack, a weird skill, or a memorable travel story — keep it light! One thing you’d like to learn from the community: topic, tip, or resource requestExample introductions (copy and modify)Hi everyone — I’m Alex (SRE). I use Nexus to correlate performance signals across our multi-region services. Fun fact: I’ve completed three half-marathons. Happy to share dashboards and alert tuning tips!Hey all — I’m Priya,

Documentation updates to the PowerPacks documentation site for 8/28/26:Added release notes for "Cisco: Wireless" PowerPack v106, which adds Python 3.11 compatibility, updates all of the PowerPack's event policy descriptions, and addresses two issues from previous releases.Documentation updates to the Skylar Compliance documentation site for 8/28/26:Added release notes for the 20260826 Maintenance Release.Documentation updates to the Skylar AI documentation site for 8/28/26:Added release notes for the Skylar AI 2.5.1 release (for Skylar Advisor only)

I am looking to determine missing items not available in the New Interface (AP2).  We recently updated our Development Environment to 12.5.21 and found that they are deprecating the Events tab in the text of the tab and on the page they placed a URL link to AP2.   Thus for us to use 12.5.21 we will be forced to move to AP2.  Thus I need to do a gap analysis between the two interfaces.1. AP2 dashboards do not have the ability be secured using access keys and only support Private, Public, or Organizations A user in Classic can login and be presented with a Classic dashboard only..  This is not possible in 12.5.21

Great conversations and connections so far at #DAFITC2026 in Alabama!  Our ScienceLogic team has enjoyed meeting with leaders across the defense technology community and discussing how AI, observability, and automation can help advance smarter, more resilient IT operations.If your at this event Stop by Booth 423 to meet the team and learn more about how ScienceLogic is helping organizations modernize IT operations and support mission readiness. Booth 423 | Montgomery, AL Explore upcoming ScienceLogic events: https://bit.ly/3XvBni0​@lkoepping ​@juleneslusher ​@raleighmckenzie 

We are pleased to announce that the Cisco: Wireless v106 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename:https://support.sciencelogic.com/s/release-file/aBtVL0000001gOb0AI/cisco-wirelessThe following enhancements and addressed issues are included in this release:Updated the PowerPack to support Python 3.11 execution environments. lUpdated all event policy descriptions in the PowerPack for consistency and to facilitate better usage by Skylar AI. This text change did not impact event policy behavior.NOTE: If you have previously modified the PowerPack's event policy descriptions, upgrading to this release might overwrite those modifications.Addressed an issue where wireless access points could be discovered with an incorrect device class. (Case: 00673490) Enhanced the "Cisco: WLC AP Interface Operational Status" alerts by adding Admin Status validation to prevent false alerts on manually disabled interfaces. With t

Using version 104 of the Power Pack in Linux queues other than the Transmission and Dead Letter queues have to be listed within the snippet. In a large account with 100’s of queues this is really not feasible to maintain.  Other queues should have the ability to be added by type such as Local Queues or by using wild cards or Regex in the snippet.

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.  Why Skylar Compliance debug size is huge and how do I clear or manage it? KB21864 Skylar Compliance Skylar One Reports High CPU Contention for Appliances in VMware KB22019 Skylar One [MINOR] Organization filter on Classic UI device registry pages splits names containing "&" KB22043 Skylar One Process Monitor mysqld Triggers False Errors After Update to 12.5.20+ KB22018 Skylar One MIB Compiler showing wrong MIB as being imported KB21886 Skylar One Windows Server OS Monitoring Fails with HTTP 500 WinRM Errors Due to Temporary User Profiles KB21919 Skylar One How to Upload/Import device config backups manually into Skylar Compliance

Added release notes for Skylar One 12.5.22, which includes platform and security updates and addresses several issues from previous releases. Added release notes for AP2 version 9.38.2 (Revani), which adds support for high-fidelity ESRI ArcGIS map tiles on geographic maps, as well as enhancements to business services, Global Manager, discovery, and events.

Hi All,Someone internally has requested that we create some custom Linux/Docker service monitoring. We have the exact shell command that we need to run to get the data we’re looking to alert on. I was going to create a custom Dynamic Application that uses Python to initiate an SSH connection using our standard credential and run the command.Question here: Does anyone have any experience using ScienceLogic’s built-in SSH python library? I searched the support site for documentation, but no luck. I also tried to open a handful of the out of the box DAs, but the actual SSH Connection is compiled in the library as far as I can tell. Otherwise my trusty Claude has recommended that I use the Paramiko library, which is also a possibility. Anyone have any recommendations?

We're happy to announce that AP2 Revani release (9.38.2) is now available! https://support.sciencelogic.com/s/release-file/aBtVL0000001ftx0AA/revani AP2 Revani version 9.38.2 includes new features and enhancements in the following areas: Business Services Discovery Event Management Global Manager GraphQL (GQL) Maps User Interface AP2 Revani version 9.38.2 addressed issues in the following areas: Access Control AP2 Authentication Event Management PopwerPacks System Administration For more details, see AP2 Revani version 9.38.2 release notes 

We are pleased to announce Skylar One 12.5.22 is released. The release files and associated documents can be accessed on the following support portal link: https://support.sciencelogic.com/s/release-file/aBtVL0000001fU90AI/12522If you are planning to consume Skylar One 12.5.22, be advised of the following:The 12.5.22 release is available only as a patch; there is no ISO version. All Python 2 functionality was removed from Skylar One with the 12.5.1 release. If you still use Python 2 for custom code, you cannot upgrade to this or any later releases until your custom code is Python 3-compatible. You can perform upgrades from one minor version to any later minor version within the 12.5.x series. However, as with all updates, ScienceLogic strongly recommends that you perform such upgrades in a test environment before implementing the upgrades in production environments. The ScienceLogic-validated upgrade paths to version 12.5.22 are outlined below. 12.5.21 > 12.5.22 12.5.20 > 12.5.2

A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.  KBA Title Portal Link and KBA Number Product Line AutoPack Support and Case Management Guide KB21929 Skylar One [MINOR] Non-admins cannot create user policy KB22004 Skylar One [MAJOR] Users without "System Administration > Admin Portal Access" hook blocked from direct /gql calls KB22002 Skylar One [MINOR] After upgrading to Windows server PP to v120 getting false alarm for service name that has "_" in them KB21897 Skylar One Why does the event_url Payload for ServiceNow redirect to the Classic EM7 UI instead of AP2? KB21889 Skylar One [MAJOR] Documentation On Upgrading Mariadb Is Missing A Step That Can Result In An Outage KB21940

It has been observed that SNMP credentials (such as community strings, SNMPv3 authentication/privacy keys, and SSH credentials) are retrievable in a readable format through authenticated API access.This behavior represents a significant security vulnerability, as sensitive credentials should never be exposed in plaintext. If the exposed credentials have Read-Write privileges, an attacker who gains API access could potentially modify device configurations, disrupt services, or compromise the integrity of managed systems.As a security best practice, all sensitive credentials should be encrypted at rest and should not be retrievable in a user-readable format through any API response. Where credential validation is required, mechanisms such as secure storage, tokenization, hashing (where applicable), or masked values should be implemented instead of returning the actual credentials.We recommend remediating this issue by ensuring that sensitive credentials are securely encrypted and inacces

Hello, We are pleased to announce the release of ServiceNow Incidents SyncPack version 4.3.0, which adds support for domain separation to the "Sync SL1 Events to ServiceNow Incidents" and "Sync Cached Events to ServiceNow" applications. This SyncPack uses the ServiceNow Base Pack PowerPack.This release of the SyncPack includes the following features:Added support for domain separation to the "Sync SL1 Events to ServiceNow Incidents" and "Sync Cached Events to ServiceNow" applications. Domain separation is enabled using a "Domain Separation" checkbox configuration option, which is disabled by default for both applications. For more information, see the "ServiceNow Incidents" SyncPack manual.Thank you, Release Management

Hello, We are pleased to announce the release of ServiceNow CMDB SyncPack version 4.0.1. Version 4.0.1 of the "ServiceNow CMDB: SyncPack includes package updates and improvements to enhance SyncPack performance.Thank you, Release Management

Hello, We are pleased to announce the release of ServiceNow Base SyncPack version 4.1.0. This release of the SyncPack includes the following feature:Added support for an additional OAuth authentication method to authenticate directly with a ServiceNow instance using a client ID and secret. This method is less reliant on user credentials, thereby reducing the likelihood of authentication failure. For more information, see the "ServiceNow Base" SyncPack manual.Thank you, Release Management

Hello, We are pleased to announce the release of Skylar Automation version 3.4.1, which includes package updates for multiple platform components and addresses multiple issues. Please see the full release notes for package update information. 3.4.1 ISO 3.4.1 RPMThe following issues were addressed in this release:Calling the "GET /api/v1/status" and "GET /api/v1/status?all=true" API endpoints no longer returns the "{"message":"tuple index out of range"}" error message. (Case: 00662336) Addressed intermittent network connectivity issues in Skylar Automation that occurred after node migration by correcting the Dex port configuration in the docker-compose.yml file. (Case: 00682427) Updated Celery to address an issue that prevented the SyncPack Installation step from running properly on all nodes of a cluster environment when the broker_load_from_backend configuration was enabled. (Case: 00656304)Thank you,Release Management

Hello, We are pleased to announce the release of Skylar Compliance 5.6 20260812. This release contains many important updates for appliances, as listed below:Addressed an issue that caused violations to be deleted if the originating policy was removed from a device. (Case: 00691087) Addressed an issue that caused violations that were removed from a policy to display as current violations, instead of past violations. (Case: 00691087) Addressed an issue that caused a "too many SQL variables" error to trigger when exporting a high number of devices. (Case: 00694445) Addressed an issue that caused backups exported to a fileserver to fail because of an incorrect file path. (Case: 00694432) Addressed an issue that caused the same scheduled report to run multiple times at the scheduled time. (Case: 00689076) Addressed an issue in the "Compare backups" API endpoint that caused the differential result to always return as blank, regardless of the differences between the compared backup configura