A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.
| KBA Title | Portal Link and KBA Number | Product Line |
| [MAJOR] CVE-2026-111497: Google Brotli Decoder Out-of-Bounds Write Vulnerability | Skylar One | |
| [CRITICAL] Out-of-band script for resolving PHP (CVE-2026-109618 and CVE-2026-109619) and kernel (CVE-2026-98432) on Skylar One (SL1) 12.3.x/12.5.x/13.0.x release lines | Skylar One | |
| [CRITICAL] CBQOS query ran by the datapull process is causing high load on RDS | Skylar One | |
| How to start a Hung WinRM Service in stopping state on windows | Skylar One | |
| [MAJOR] Cisco Devices Reporting Incorrect Memory Utilization After Cisco Base Pack Upgrade to Version 118 | Skylar One | |
| [NOTICE] User Can Access Event Policy Edit Mode Without Event:Edit Access Hook | Skylar One | |
| How do I get the VMware: vSphere Dashboards PowerPack? | Skylar One | |
| Receiving "genrsa:: command not found" error message when trying to create the certificate to set up SSO for Skylar AI Analytics/Advisor using openssl older than 3.x | Skylar AI | |
| Pre-upgrade check fails with "Pre-upgrade tests will not be attempted on appliance <MID>. Reason: Collector has failed over" | Skylar One | |
| [MINOR] Hitachi Data Systems: VSP PowerPack doesn't support custom ports | Skylar One | |
| [MAJOR] Disabling a service from the service inventory row ellipsis causes service to lose visible organization list | Skylar One | |
| The refresh interval for the Configuration Table widget cannot be changed for AP2 Dashboards | Skylar One | |
| SNMPv3 Traps Are Not Being Processed Due To Parsing Error | Skylar One | |
| [MAJOR] SNMP credential drop-down infinitely scrolls and repeats contents | Skylar One | |
| [MINOR] “IC Cache Trigger” and “IC Process Service Cache” Dynamic Applications log empty results on Microsoft: Windows Server PowerPack v120 | Skylar One | |
| Windows Agent Shuts Down and Does Not Restart | Skylar One | |
| Events Page Fails to Load with Error "Sorry, There Was an Error" | Skylar One | |
| Windows Server Certificate Configuration DA Timeout (90 Seconds) | Skylar One | |
| How To: Configure DNS Servers on a Skylar One v13.x Collector | Skylar One | |
| Device group(s) found with orphaned rule selectors! Specifically these Device Group IDs | Skylar One | |
| Upgrading the MySQL Database Causes the Instance to be Discovered as a New Component Device Instead of Utilizing the Existing Device | Skylar One | |
| After Upgrading Skylar Automation, ServiceNow Base Pack RBAs Silently Drop Events in Transit from Skylar One | Skylar Automation | |
| [INFORMATIONAL] PHP CVE-2026-115560 Session Upload | Skylar One | |
| Upgrade Deployment Fails with the "One or more pre-upgrade tests have TTL expired for this appliance" error in logs | Skylar One | |
| [MINOR] GQL query for SSL certificate data throws fetch error | Skylar One | |
| [MINOR] GQL query for SSL certificate data throws type error when requesting expirationDate | Skylar One | |
| QoS Interface Pre-Policy Inbound and Post-Policy Outbound Utilization (%) Displays Lower Than Expected Values for CBQoS Class Maps | Skylar One | |
| [MAJOR] PowerPacks Ability to Update Device Class Silently Fails in 12.5.20-12.5.23 | Skylar One |