Hello,
We are pleased to announce that the ServiceNow Cases SyncPack v1.1.0 has been released. The download for this release can be found on the Support Portal here:https://support.sciencelogic.com/s/release-file/aBtVL0000000LhB0AU/servicenow-case
Version 1.1.0 of the ServiceNow Cases SyncPack adds OAuth2 support to the SyncPack.
Version 1.1.0 of the ServiceNow Cases SyncPack includes the following feature:
- Added OAuth2 support to the SyncPack. There are four required parameters you can add to a configuration object to facilitate OAuth2 connection to ServiceNow:
- snow_oauth_client_id: OAuth2 Client ID from ServiceNow
- snow_oauth_client_secret: OAuth2 Client secret from ServiceNow
- snow_oauth_token_url: Full authentication URL, including host and protocol from ServiceNow. For example, "https://<test-instance-name>.service-now.com/oauth_token.do"
- snow_auth_method: You can enter 'oauth' or 'http_basic' as the value. If no value is provided, 'http_ basic' will be used for connection.