Hello,
We are pleased to announce the release of ServiceNow Incidents SyncPack v4.2.1.
Version 4.2.1 of the ServiceNow Incidents SyncPack updates the "Lock" feature to use a Redis lock
instead of a Couchbase lock, which allows the SyncPack to function correctly when using DynamoDB or
Couchbase as a database. You can download this update from the Support Center page.
NOTE: This SyncPack uses the "ServiceNow Base Pack" PowerPack.
Thank you,
Release Management