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Week of April 13, 2026 - Latest KB Articles and Known Issues

Related products:Knowledge Base Articles & Known Issues
  • April 28, 2026
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A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.
 
Title Portal Link and KBA Number Product Line
[MINOR] Dashboard map hook causes infinite reload KB20707 Skylar One
[MINOR] AIX/Solaris agents can show erroneous values for uptime KB20708 Skylar One
[MINOR] Log monitoring breaks when monitored file is overwritten with ">" operator KB20709 Skylar One
Phonehome Collector Registration errors out with “Failed to register with the token: timeout (2m0s)” KB20358 Skylar One
[MINOR] API DateTime Filters No Longer Work with Strings KB20721 Skylar One
Cyberark credentials fail due to JSON-forbidden characters KB20693 Skylar One
Uptime is not updated on AIX Servers Monitored with the IBM AIX: IC Detail Dynamic Application KB20690 Skylar One
Schedule-to-Device Mapping Challenges in SL1 New UI KB20739 Skylar One
How-To: Configuring the Timeline in Business Services KB20740 Skylar One
Troubleshoot missing "Collector Performance" and "System logs" from Operational Insight Dashboard (OPIN) KB20181 Skylar One
ServiceNow: [Incident] - Event Cleared: RBA Creating Incidents in SNOW when the actual event has not triggered KB20741 Skylar One
Cisco: ACI APIC Communications Manager Dynamic Application collection interval guidance KB20747 Skylar One
[MAJOR] Collections stop working after an upgrade to 12.5.x KB20750 Skylar One
[MAJOR] Skylar One data export to Skylar AI breaks without Interface Custom Attributes KB20758 Skylar One
[MINOR] The Database Credential Test fails connecting to Oracle Database KB20759 Skylar One
[MINOR] Cisco Viptela/SD-WAN Events Not Mapping to Component Devices KB20748 Skylar One
[MINOR] AP2 Dashboard is not showing data from labels which have not been collected for more than 48 hours KB20599 Skylar One
SQL Query to Identify SL1 Users Inactive for More Than X Days KB20613 Skylar One