A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.
| KBA Title | Portal Link and KBA Number | Product Line |
| [NOTICE] Device Inventory Sorting by Organization Column Uses Organization ID Instead of Organization Name | Skylar One | |
| After a rebuild, restore and re-clustering HA, crm status shows Secondary DB as "Stopped" | Skylar One | |
| [MINOR] Unable to modify password policy in user policies for local accounts | Skylar One | |
| [MINOR] Report Output Template download returns 404 error when filename contains spaces | Skylar One | |
| Identify Event Policies for System Failure Events | Skylar One | |
| EM7 minor event: Multiple Unique IDs found in DB matching matching id_list | Skylar One | |
| How to run a performance metric report for a device | Skylar One | |
| How to Edit the Skylar One Login Message | Skylar One | |
| Datacenter Automation: Format Output for ServiceNow Scoped action produces error :ModuleNotFoundError : No module named 'silo_text_formatter' | Skylar One | |
| PowerShell Dynamic App fails with "Error occurring running the request - Error: Not connected. An unknown error has occurred." | Skylar One | |
| system_status .sh showing "Outdated CRM Template in use" error | Skylar One | |
| How to Enable the Remote Support Tunnel in Skylar Compliance | Skylar Compliance | |
| Users unable to log in to Skylar AI Analytics UI - auth: invalid username or password | Skylar AI | |
| How to Update the Automation Remote Login Dynamic Application Ciphers to Resolve Remote Login issue | Skylar One | |
| Credentials are Rejected by the Server Error When Discovering Microsoft SQL Server | Skylar One | |
| Unable to implement LDAPS for Active Directory authentication in Skylar Automation | Skylar One | |
| AP2 Device Component Widget not displaying all devices | Skylar One | |
| SQL Server Instance Metrics Not Collecting After Instance Rename | Skylar One | |
| Collector Status Troubleshooting Guide | Skylar One | |
| [MAJOR] Daily Maintenance is failing to complete daily and pruners are taking a long time for too few rows deleted | Skylar One | |
| The credential tester is not functioning - Test Credential | Executing Credential Test | Skylar One | |
| Unable to export Device logs in Skylar One | Skylar One | |
| 502 Bad Gateway error on AP2 user interface due to crashed libem7 service | Skylar One | |
| [MAJOR] Resolving Random SyncPack Step Failures in PowerFlow Multi-Node Clusters | Skylar Automation | |
| [MINOR] "Microsoft: Windows Server BIOS Configuration" and "Microsoft: Windows Server Memory Configuration" Dynamic Applications are not populating the Configs tab properly after upgrading the "Microsoft: Windows Server" PowerPack to version 119 | Skylar One | |
| [MINOR] ASM Instances are not discovered by the Oracle: ASM Discovery Dynamic Application | Skylar One | |
| Are Skylar One appliances affected by CVE-2026-49261? | Skylar One | |
| [MINOR] Multiple windows server cluster devices with different domains for the same cluster. | Skylar One | |
| Does Skylar One support monitoring MongoDB Atlas clusters? | Skylar One | |
| Device Logs show Internal source message: Could not determine filesystem type for device | Skylar One | |
| SNMP Trap Forwarding to Virtual Device | Skylar One |