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Classic Credentials - Access denied

  • September 23, 2025
  • 2 replies
  • 0 views
I

Hi ,

 

Not able to edit the universal credential in classic credential ,however it is possible in new UI with the same account 

Is there is a bug or limitation ?

 

 

2 replies

S
  • Savage
  • September 24, 2025

I may be wrong here but I believe universal credentials only exist with AP2 and was never intended to be used with classic UI which is why some of the PowerPacks still come with the Example credentials along with the universal credential . 

 

Savage

T
  • TonyAndres
  • September 25, 2025

Hello Isaac,

The Universal credentials are only available in the Manage > Credentials page in the AP2 UI. Universal credentials cannot be accessed, created or modified when using the System > Manage > Credentials page in the classic UI.

Antonio Andres

Principal Technical Support Engineer | ScienceLogic

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