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Disable WebConfig page

  • June 11, 2025
  • 3 replies
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Is there a supported way of disabling the WebConfig page on appliances portals and collectors, including that it does not get re-enabled on next update?

Thanks

Best answer by TonyAndres

Hello James,

As detailed above, blocking port 7700 via rich rules in firewalld is the most reliable way of blocking access to the web configurator for an appliance. However, keep in mind that accessing the web configurator may be necessary for the administration and troubleshooting for an appliance, so access to it may be required.

Antonio Andres

Principal Technical Support Engineer | ScienceLogic

3 replies

  • June 11, 2025

You can probaly use this and have the ffirewall block the service for port 7700

https://support.sciencelogic.com/s/article/17277


We have done just that because of security and following issue

[CRITICAL] The web configuration utility (:7700) produces inconsistent results when changing configurations and can cause major issues
https://support.sciencelogic.com/s/article/16108

https://docs.sciencelogic.com/latest/Content/Web_Install_Configure/Installation/installation_prep_ports.htm

Have observed the same that with upgrades firewall rules are not retained (for example also in HA+DR environment with multiple DB's you will lose rules from the non-active DB/DR to the Collectors). You need to update firewalld-rich-rules.siteconfig file. Following should not have it re-enabled next upgrade

sudo vifw

or

sudo vi /etc/siteconfig/firewalld-rich-rules.siteconfig

add following line
rule port port="7700" protocol="tcp" reject

update firewall
sudo /opt/em7/share/scripts/update-firewalld-conf.py

beware restarts firewall. can cause events/disruptions.


  • Answer
  • June 25, 2025

Hello James,

As detailed above, blocking port 7700 via rich rules in firewalld is the most reliable way of blocking access to the web configurator for an appliance. However, keep in mind that accessing the web configurator may be necessary for the administration and troubleshooting for an appliance, so access to it may be required.

Antonio Andres

Principal Technical Support Engineer | ScienceLogic