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Is anyone else running SL1 v12.1.2?

  • September 19, 2024
  • 4 replies
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We were supposed to be upgraded to v12.2 but problems with Aurora (the AWS database offering) we have ben placed onto v12.1.2.
We were handed the system on September the 9th, and the release notes are dated the 10th. 
It has zero backward compatibility with collectors (all must be on 12.1.2) and we've been plagued with critical system alerts before we even attached a collector. 

I kind of get the feeling that we're alpha testing this release.... ☹️

Can anyone else, give me some comfort and confirm that we are not the Guinea Pigs for this release?

    4 replies

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    • but7villa_kd
    • Contributor III
    • September 19, 2024

    We are on a migration path to 12.1.2 OL8.  We have been held up waiting for the collector upgrade-in-place utility.  Currently testing our labs environments on 12.1.2 with no show stoppers yet.

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      • ericderose
      • Community Manager
      • September 20, 2024

      Hello, @yaquaholic -

      The ScienceLogic SRE team was provided access to the 12.1.2 GA release before it was published to the customer portal to start coordinating SaaS customer upgrades. The GA release version has been extensively tested across many environments and configurations.

      SL1 does require all appliances to be running the same release version, which is handled by the system update process. This is to ensure the SL1 platform is running properly in a supported configuration.

      If you are encountering errors or service impacting issues, please open a support case and one of the ScienceLogic Technical Support Engineers can assist. 

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        • mattwestjames
        • New Contributor
        • September 20, 2024

        My organization just upgraded to v12.1.2 and we did experience an outage. That being said, I believe the outage has more to do with gremlins related to our platform being originally v10. We have done upgrades along the way but still maintain the same database thus we have some holdover stuff from previous versions. Most of our pain points haven't been specific to a version rather to the OS. Still some odd things I have to address that are related to the OL7 to OL8 change. 

          SaraLeslieAdmin
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          Hello Richard,

          Thanks for your patience as we work on this. The team has identified the case number is working on next steps for you. Please expect an email within the next 24 hours. In the meantime you can feel free to email/message any of the team members with additional information and/or feedback. 

           Best Regards,

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