Node Navigation
Featured Content
Recent Content
IBM: SVC v102 Py3 PowerPack Release Notification
We are pleased to announce that the IBM: SVC v102 Py3 PowerPack has now been released for General Availability. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZPdCAO/ibm-svc Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: The PowerPack was upgraded for Python 3.6 compatibility. Updated the Collector Affinity to "Root device collector" for all Dynamic Applications. Addressed an issue in which the IBM: SVC V3700 Storage Array not discovered. The "IBM: SVC/Storwize Array Discovery" Dynamic Application was updated to support IBM SVC V3700 Please refer to the IBM: SVC v102 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the IBM: SVC v102 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The IBM: SVC v102 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the IBM: SVC v102 Py3 PowerPack Release can be found in the Release Notes5Views1like0CommentsStorage Monitoring
Good afternoon We are looking at event tuning within SL1 and are wanting to have different thresholds based on the drive, so for example with our file servers we are looking to tune the events so that if the c: drive is over 90% full it logs a minor and if it is over 95% it logs a major for the device. But then with the shared drives we would want them to alert at as 96% and 98%, as they are larger drives. Does anyone know if this is possible and how it would be set up, as from what we can see you can only have a set threshold for every disk Thank YouSolved28Views1like4CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
9/12/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Updated the Restorepoint 5.6 manual with more precise content for the Converting Restorepoint to OL8 section of the Installation chapter. 9/12/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added release notes for SL1 Ibiza 12.3.8, which includes an update to the manner in which STIG systems use sudo to run commands, several updates to Skylar AI, and package updates to improve security and system performance. It also addresses several issues from previous releases. Added the release notes for Restorepoint 5.6 MR 20250910, which addresses an issue that prevented multiple devices from updating when they shared the same plugin, as well as an issue that caused the DomainID field to display a zero value on the Device List API. This release also updates the "EnforceMax jobs limit" protocol so that commands are executed asynchronously on ten or more devices.9Views1like0CommentsRestorepoint 5.6 20250910 Release
Hello, We are pleased to announce the Restorepoint 5.6 20250910 release, which addressed the following issues: Addressed an issue that prevented multiple devices from updating when they shared the same plug-in but had different protocols. Updated the "EnforceMax jobs limit" protocol so that when you run a command against more than 10 devices, the commands are executed asynchronously. Addressed an issue that caused the DomainID field to display a zero value when used as a filter parameter on the Device List API. Thank you,4Views0likes0CommentsGraphQL Query
Good afternoon, I've been tasked with extracting performance data, for quarterly customer reviews, and after many hours of PowerBI M Query and trying to wrangle the data into a useable form - I still can't. When I remembered that with GQL we can extract only what we need. However I've spent another few unsuccessful hours trying to find the connection between the devices and their performance data. This is as far I have I got: query DeviceByOrgID { devices(search: {organization: {has: {id: {eq: "39"}}}}) { edges { node { id name ip componentChildren{edges{node {id}}} deviceClass { description class} } } } } Could anyone show me how to extract some performance data for a device, CPU normalized hourly for example, using GQL? Even if it's just for a single device. ThanksSolved85Views1like6CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
8/1/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Updated the manual for the Skylar Analytics 1.7 release. 8/1/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added Restorepoint MR20250730 release notes which addressed issues that prevented syncing in High Availability failovers; an issue that caused the Asset report to populate incorrect device data; and issues caused by missing permissions on device templates. Added Cisco: Meeting Server v102 PowerPack Release Notes which updates the PowerPack for Python 3 compatibility and addressed an issue with the "Cisco: Meeting Server CoSpaces Cache" Dynamic Application. Updated the release notes for the Skylar Analytics 1.7 release.18Views0likes2CommentsSL1 Ibiza 12.3.8 Release Notification
We are pleased to announce that SL1 Ibiza 12.3.8 is now available. The release and documentation can be accessed using the following links: https://support.sciencelogic.com/s/release-file/aBtVL00000018I50AI/1238 SL1 Ibiza 12.3.8 includes new features and enhancements in the following product areas: Deployment and Configuration Platform and Security Skylar AI SL1 Ibiza 12.3.8 addresses issues in the following product areas: Agent Data Collection and Retention Device Management Events Inbound Messaging Monitoring Policies REST API For upgrade considerations and other details, please see SL1 Ibiza 12.3.8 Release Notes https://docs.sciencelogic.com/release_notes/sciencelogic_12-3-8_release_notes.pdf7Views0likes0CommentsTrying to get system information
I found this info awhile ago in our EM7 env but cant remember where i retrived it from anyone know where you can access all this system version info? ap2 8.7.96-release.4a0e2ea7df8.0 gql 68.58.1-release.4a0e2ea7df8.0 Platform AP 12.1.2 build 484 | ictmitsport1 | Application Server: 142.165.71.166 CU 12.1.2 build 484 | ictmitsdco1Solved26Views0likes4Comments- 14Views0likes0Comments
Week of September 1, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri6 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator9Views0likes0CommentsForgot password ap2/em7
We experienced an issue where user couldn't get the 'forgot password' e-mail through AP2, but received it fine from em7 classic web. Is there any differences in the configuration between the AP2/EM7, i would assume they both use the same mail process with config from postfix main.cf, but is there any considerations we need to take into account that in some circumstances the forgot password might not work in AP2? Thanks11Views0likes0Comments