Discussion Forums

Hi All, There is any plans from to implement the grouping for interfaces .i:e  I need to group the interface where the alias name contains or starts with MSP . Basically this will help for reporting , dashboarding and applying template only to specific set of interfaces.

Hi All,I would like do some orchestration task from Sl1. Eg: I have a webserver A where if the  File system reaches above 95%  we used to get an alert from SL .  With the  help of RBA i need to trigger a task saying that if the alert is trigger from websever A , just shutdown the server Apache. There is any OOB method to do this ? Or we need to write the script to trigger ? 

Hello Nexus Community Members,   Anyone can become a registered community member but there are a couple of steps for onboarding. Be sure to review this new resource to help you get started:  How to Register for the Nexus Community | Nexus ScienceLogic Community We want to welcome new Nexus Community Members who joined on April 16th:  @Heidi  @yaquaholic  @jeyarajarun  @ASJ  @MitchellAxtell  @ssvejay  @logeshkumarwpp  @Karthick  @Samuel  @Durga_M22  Thank you for joining the community, we look forward to working with you.   Feel free to share your ideas and feedback so we can get you the most helpful resources and information.   Cheers,   Sara- Community Manager 

Hello Nexus Members,  Looking to showcase your creativity, innovation, and inspiration? Look no further. In case you're opted out of email, we just launched our SL Innovators Awards!! Our ScienceLogic Innovators Awards were established to recognize and learn from those nerdy by nature, tech buffs, and visionaries using SL1 in pioneering ways to power a better way to work.  Show the Nexus Community something cool and innovative you've been working on to achieve real business outcomes.  We want to hear your ideas!  Submit your application by September 12. 

Hello Nexus Members,  Looking to showcase your creativity, innovation, and inspiration? Look no further. Our ScienceLogic Innovators Awards were established to recognize and learn from those nerdy by nature, tech buffs, and visionaries using SL1 in pioneering ways to power a better way to work.  Show the Nexus Community something cool and innovative you've been working on to achieve real business outcomes.  We want to hear your ideas!  Submit your application by September 12. 

This is an annotated version of the Lua device control script that was shown in last week's PowerHour about Restorepoint automation.The objective was to connect to a Cisco IOS device, identify any GigabitEthernet interfaces whose current MTU was >1500, and then configure those interfaces to use an MTU of 1500.  We can do this by running the "show interfaces" command and processing the output. Here is the script I described during the PowerHour: timeout (10)-- Run the "show interfaces" command, collect the output, and store that output -- as a list of text lines.sendget("show interfaces","#")output = before()lines=splitlines(output)-- Start looping through the output lines. for i,line in pairs(lines) do-- Look for lines like "InterfaceName is up|down, line protocol is up|down".   if line:match(".* is [a-z]+, line protocol is [a-z]+") then-- When we find one, save the interface name as intf.      intf=line:match("^(.*) is [a-z]+, line protocol is [a-

@SaraLeslieAdmin  I enjoyed the Power Hour, please pass on my thanks to the presenters. 

Calling on our Nexus Community: COME PARTICIPATE IN OUR 'IT IN MOTION' PODCAST What is it? IT in Motion is ScienceLogic’s dedicated podcast channel showcasing a myriad of guest speakers and featured topics. Hosted by Josh Abraham and Patrick Hubbard, IT in Motion identifies trends, tips, experts, and practitioners in IT that solve for an ever changing transformation in technology. Who is featured? Customers, partners, employees, and industry experts Who is the audience? Technology gurus, IT leaders & practitioners, and ScienceLogic champions How long are the episodes? Typically, episodes featuring one guest are approximately 20-30 minutes long. How long after shooting does it air? It varies dependent on editorial calendar availability and timing. What does the commitment look like? All in, it’s about a 2 hr time commitment. 30-min prep call to discuss topics, types of questions, shoot expectations, episode timing 1 hour video shoot via a (Zoom-like) platform called Riverside. Revi

 Cisco: Power Supply problem. Currently, Power Supply (TenGigabitEthernet */*/* Supply Voltage Sensor) status: unavailable Alerts from Cat9500FixedSwitchStackThis is something not an usual alert for cisco devices. I am receiving this alert on Cat9500FixedSwitchStack (Cisco IOS Software [Bengaluru], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.6.4). Has any one receiving the same alerts and what's the fix applied.

Starting the process over converting our Python2 PowerPacks to Python3. I created a Python3 Execution Environment, but there was not a ScienceLogic Silo library for python3 to add. Does this need to be download from SL and imported? Or do I use Py2 Library?Without this library in my Dynamic Application it wont be able to interact with SL1. 

There is any plans from SL team to make automatic rebalancing of collector groups in certain interval  like 24 hrs once.? As of now its needs a manual intervention.

Hi All,I would like to know about the extended architecture in detail , the agent is connected to streamer .  How the streamer works on High availability on over the K8 ? Can we have two streamer url  if one is not working the agents communicates with other during planned maintenance or outages ?  

Can we have option to pull the monthly report for Minimum, Maximum and  Average usage for CPU and Memory . I have tried and pull the same by using template “Device Top Metrics”   Request you to please check and help .

Hello Nexus Community Members,   Be sure to review this new resource:   Nexus Community Tip: Tagging, Why it’s Important and how to use. | Nexus ScienceLogic Community We want to welcome new Nexus Community Members who joined April 10th-15th (in order of registration date)  @Asaf @BenCherif @Alfred_Heijkoop @jkwent @RakeshB @Ramkumar @yomi25 @RL_K @NigelWilks @benster310   Thank you for joining the community, we look forward to working with you.   Feel free to share your ideas and feedback so we can get you the most helpful resources and information.   Cheers,   Sara- Community Manager 

To our Nexus Community,   For nearly two decades, the heartwarming tradition of customer recognition and gratitude has created a culture of customer obsession at ScienceLogic. We feel a sense of pride in recognizing you, our customer community, who continue to be amazing innovators, collaborators, and champions of our partnership.   The trust you have put in us is the cornerstone of our growth, and we're profoundly grateful for the opportunity to serve. The insights and feedback you’ve provided, including here in Nexus, are playing a crucial role in guiding our strategic roadmap, improved customer experience, and we truly value the opportunity to work together and are excited about the possibilities ahead.     Happy Customer Appreciation Day from ScienceLogic from ScienceLogic on Vimeo. Thank you for your continued trust and support.  With gratitude and excitement on this Customer Appreciation Day!  

Hi - I would like the use the system uptime to create an event for a Windows server reboot.  The Windows Server PowerPack seems to collects this value but can't find an event that uses system uptime.  Is it possible to create an event if the server has not been up for a time period like 15 minutes.Thank you  

We have planned for upgrade to v12.1.1 in our environment. As part of testing identified few Critical/Major issues in which functionality is not working as expected and have huge impact. On further verification found there are articles published about these defects identified post release of v12.1.1.Need Clarification if list of DEFECTS identified post any new release is consolidated in one repository which will be helpful for us to refer and accordingly plan for upgrade ?

Hello Nexus Community Members,   Be sure to review this new resource:   Nexus Community Tip: Managing Follows and Notifications | Nexus ScienceLogic Community We want to welcome new Nexus Community Members who joined April 5th-9th (in order of registration date)   @Richard_Hamstra  @JCSK  @BigLee99  @joebiwankenobi  @JohnG  @JamesCC  @stevebarry  @AdamX  @RogerGray  @SteveG  Thank you for joining the community, we look forward to working with you.   Feel free to share your ideas and feedback so we can get you the most helpful resources and information.   Cheers,   Sara- Community Manager 

Hello all, I just had this question posed to our team regarding config recovery. "Do you have any way of retrieving the configs for switches that have been deleted from SLRP please?"Is there a way to retrieve a backup of RestorePoint (and maybe restore to a temp location) from a specific point in time? If anyone has any advice or previous experience with this SL RestorePoint scenario, your input would be greatly appreciated!

Is it possible to share a complete overview for all the available Powerpacks in the group PowerPack Release Notifications?For instance weekly an update with the new releases (current way of working) and once in the month or bi-monthly an aggregated overview. With one complete overview it becomes easier to compare all your stacks with the lasted released powerpack and implement where needed. 

Hello ScienceLogic Customers and Nexus Early Adopters,  I wanted to reach out to and follow up on the Nexus Swag offering.  If you ordered the swag package- did it arrive and were the items as expected? (pictures are welcome of course!!)  If you didn't order your SWAG it's not too late! Please let me know if you need any assistance.  Just click on the link below to provide us with your shipping information, and we'll take care of the rest.   Redeem Your Nexus Community Early Adopters Kit Now  Your kit includes:  A stylish Nexus branded notebook and pen set, ideal for capturing your innovative ideas and insights.  A sophisticated Nexus branded cardholder, designed to keep your essentials organized in style.  A set of Nexus stickers to adorn your laptop, notebook, or any surface that could use a touch of Nexus pride.  I have been so busy with the launch I haven't ordered mine yet. I will do so today and upload some fun pictures when the

Our automated SL1/PowerFlow testing process involves creating new devices in SL1.We regularly clone ITSM/CMDB envs into the test environment and the issue is these envs have SL1 device IDs far in advance of the test SL1. This causes test breakage when creating a new SL1 device because some other device is more likely already in existence in the ITSM/CMDB.If the device ID difference range was only small then repeated dummy device creations works a treat but when the difference is in the thousands, this technique is not very useful.Is it possible to change the "next" device ID SL1 uses to create a new device? We would then be able to bring the test SL1 device ID into alignment with the cloned ITSM/CMDB. How can the device ID bump be performed programatically as ideally the entire ITSM/CMDB cloning process should be automated.Thanks, Michael

We're in the process of developing pipelines to provision and configure all our resources in AWS on a per client basis.  Among these resources are the SL1 collector and RP agent. Right now in order to request the AMI for SL1 we need to fill out the form at https://support.sciencelogic.com/s/request-amazon-ami after authenticating via the webpage.  Because of the login flow this has proven difficult to pass through the right information to authenticate and access the AMI request form where we can pass the form data to request the AMI on our AWS account.  I understand this is probably not a common case, but has anyone come across a way to accomplish anything similar?  The best I've been able to do so far is use Selenium to manage a browser logging in and navigating to the form page, but it doesn't lend itself well to the pipelines.For RestorePoint it seems like we still need to submit a case and request the AMI from support.  Is there any plans to add t

Restorepoint team launches a new maintenance release every 2 weeks that includes bug resolutions (for supported versions) and new enhancements (only for 5.6). Release notes are now published every 2 weeks at Restorepoint Release Notes version 2024 (sciencelogic.com) with the latest release at top.

Has anyone automated creation/maintenance of device groups? Specifically automating add/remove of static members or adding/removing dynamic rules.