ServiceNow Base SyncPack v3.8.2
Hello, We are pleased to announce the release of the ServiceNow Base version 3.8.2 SyncPack. The following feature was addressed in this release: Added updates to support "ServiceNow CMDB" SyncPack version 3.6.2. This release is made to work with SL1 version 12.1 or later SL1 PowerFlow version 2.6.0 or later Base Steps SyncPack version 1.5.5 or later ServiceNow version Tokyo or later, with Web Services enabled With the release of this SyncPack, older versions of the ServiceNow Base SyncPack have been suspended. Thank you, Release ManagementServiceNow CMDB v3.6.2 SyncPack
Hello, We are pleased to announce the release of the ServiceNow CMDB v3.6.2 SyncPack. The following enhancements and issues were addressed in this release: Addressed an issue that caused incorrect relationships to be sent to ServiceNow when only child devices were sent for updates. (Case: 00492036) Addressed an issue with the "Sync Devices with SQL" application that caused the device collection mode/state to always show as "active" when synced to ServiceNow, regardless of the actual device state. (Case: 00489043) Addressed an issue where CI classes in ServiceNow with a 'region' field caused issues with disconnects being sent from PowerFlow. The 'region' field from ServiceNow on a CI is now saved on the Python object as "snow_ci_region". (Case: 00493761) Updated the SyncPack to correctly handle an SL1 platform change starting in version 12.1.0 for creating custom links through GraphQL. This release is made to work with SL1 version 12.1 or later SL1 PowerFlow version 2.6.0 or later Base Steps SyncPack version 1.5.5 or later ServiceNow Base SyncPack version 3.8.2 or later ServiceNow version Tokyo or later, with Web Services enabled ScienceLogic SL1: CMDB & Incident Automation certified application version 1.0.81 With the release of this SyncPack, older versions of the ServiceNow CMDB SyncPack have been suspended. Thank you, Release ManagementMicrosoft Teams SyncPack v2.0.0 and Microsoft Teams Automation PowerPack v200
Hello, We are pleased to announce the GA release of the Microsoft Teams v2.0.0 SyncPack and the Microsoft Teams v200 Automation PowerPack integrations for PowerFlow. These releases represent a complete re-architecture of the Teams integration and was driven by a change by Microsoft to the ways Teams works, as detailed in this blog post last fall. Essentially, Microsoft 365 Connectors have been retired, and Microsoft Power Automate was introduced as a replacement. Our new packs make use of Microsoft Power Automate. Please read the release notes and manual carefully, as we have included important details you will need to know before configuring your integration. Here are some highlights from the release notes: Updated the "Create Channel For Event" application to trigger event notification in Microsoft Teams based on the "ms_teams_webhook_url" configuration option, which is a webhook URL generated from Microsoft Teams. When acknowledging an event in Teams, the username of the user who acknowledged the event message is now displayed in SL1. When an event occurs and the event message is posted to Teams, you have three options for handling the event message: Add Note Acknowledge Resolve Added the "enable_existing_channel" configuration option to the "Create Channel For Event" application to allow event notifications to post to an existing Teams channel specified in the "channel_id" configuration option. Updated the "Delete Event From SL1" step name to "Resolve Event From SL1". The Microsoft Teams PowerPack will now create events and event notifications for both major and critical events. Removed the "Major Event Notification to MS Teams" application from the SyncPack. The PowerPack now handles both Critical and Major event notifications using the "Create Channel for Event" application. Removed the "Outage" and "Create Channel Event Notification" applications from the SyncPack. Previously, a refresh token was used to gather user information from adaptive card reactions. The refresh token was removed, and now the user ID is retrieved directly from the workflow using authentication through the Microsoft Authentication Library (MSAL). Optimized the "Microsoft Teams Power Automate" application by reducing API permissions to ensure minimal permission exposure while maintaining essential functionality. This enhancement improves security and aligns with best practices for access control. Microsoft is changing its API policy and the way to use it for adaptive cards. As a result, ScienceLogic has upgraded this SyncPack with the Microsoft authentication library, which is the new way to interact with Microsoft applications in a more authenticated process. For more information, see Microsoft's documentation on MSAL . NOTE: Group calling is not available currently with these packs. Thank you, Release ManagementSL1 PowerFlow v3.1.0 is Released
Hello, We are pleased to announce the release of SL1 PowerFlow v3.1.0, which includes important updates and fixes to Issues that were previously reported to ScienceLogic. This release also includes the powerflowcontrol (PFCTL) Command-line Utility and the Base Steps SyncPack v1.5.6. Also available on the release download page are the SL1 PowerFlow Flow Control SyncPack v1.0.2 and the SL1 PowerFlow System Utils SyncPack v1.1.7. This release includes some important updates to the PowerFlow user interface, such as: A persistent footer now displays system information, including a last login timestamp and the PowerFlow version installed. A new green badge on scheduled applications that indicates how many schedules exist for the application, giving you at-a-glance information about your applications without your needing to open each application to see more information. The active version of a SyncPack on the SyncPacks page is now displayed separately from other installed versions. An "Export to CSV" option on the SyncPacks page that lets you export a CSV file containing the complete list of SyncPacks and all relevant information about them. To learn more about SL1 PowerFlow version 3.1.0, please see the release notes or the user manual: SL1 PowerFlow version 3.1.0 Release Notes SL1 PowerFlow version 3.1.0 Manual To learn more about updates included in powerflowcontrol (PFCTL) Command-line Utility, see the release notes: powerflowcontrol (PFCTL) Command-line Utility Release Notes Thank you, Release ManagementPowerFlow Action Type v200 PowerPack is Released
Hello, We are pleased to announce the general availability release of the PowerFlow Action Type v200 PowerPack. This PowerPack ensures all PowerPacks using its action type are compatible with Python3. NOTE: This PowerPack was formerly known as "Integration Service Action Type PowerPack" when it was released in beta. This PowerPack includes the Action Type, "Run Integration Service Application": You can use this Action Type to build an Automation Action that triggers a PowerFlow application. When you create an Automation Action using this Action Type, you specify the credential for the PowerFlow instance, the application to run, and the parameters to include in the request. This Action Type is not compatible with the formatting actions in the Datacenter Automation UtilitiesPowerPack. You can download this PowerPack at the following location on ScienceLogic Support: https://support.sciencelogic.com/s/release-file/aBtVL0000000fXp0AI/powerflow-action-type Thank you, Release ManagementRestorepoint Automation PowerPack v104 is Released
Hello, We are pleased to announce that Restorepoint Automation PowerPack version 104 has been released. This PowerPack contains supporting changes to enhance compatibility with Restorepoint SyncPack version 2.3.0. Restorepoint Automation PowerPack version 104 is supported for SL1 v12.1 or higher, and for PowerFlow version 2.6.0 and higher, and works with the Datacenter Advanced Enrichment Actions PowerPack. Thank you, Release ManagementServiceNow Base SyncPack v3.8.1
Hello, We are pleased to announce the release of ServiceNow Base SyncPack version 3.8.1, which is designed to support ServiceNow CMDB SyncPack version 3.6.1, also released today. Features Included in This Release Added updates to support "ServiceNow CMDB" SyncPack version 3.6.1. Thank you, Release ManagementServiceNow CMDB SyncPack v3.6.1
Hello, We are pleased to announce the release of ServiceNow CMDB SyncPack version 3.6.1. Dependency Note: To use this SyncPack, you must also install "ServiceNow Base" SyncPack version 3.8.1 or later with this release. Enhancements and Issues Addressed in This Release The following issues were addressed in this release: Added "cmdb_ci_wap_network" to the customer_ci_relations_overrides configuration option on the "Sync Devices from SL1 to ServiceNow" application. Addressed an issue that caused Device sync mappings to pull directly from the configuration object in PowerFlow. (Case ID: 00447321) Addressed an issue with the "Sync Interfaces from SL1 to ServiceNow" application that caused constant updates if the interface type was included in the mappings. As part of this fix, "type_id" was added to the default mappings, which will not be sent to the "cmdb_ci_network_adapter" or "cmdb_ci_lb_vlan" tables since the field does not exist on those tables in ServiceNow. (Case: 00464089) Made a series of updates to the "Sync Interfaces from SL1 to ServiceNow" application: Made an update to ensure that the interface "object_source_id" matches the CI table destination. For example, an interface which is sent to the "dscy_switchport" table will always have a native key containing "IFSWPort". The enable_advanced_topology toggle is now false by default, which means interface to interface relations are not sent by default. Added a new JSON mapping parameter, interface_advanced_mappings, which allows you to define the mappings for the combination of interface IANA type and parent device type to a specific ServiceNow table. This configuration option is blank by default, and must be configured to define the mappings you want to use. For more information about using this parameter, see the Configuring Additional Syncs for the ServiceNow CMDB SyncPack chapter in the ServiceNow CMDB SyncPack manual. Added a new JSON mapping parameter, interface_relation_mappings, which operates similarly to the relationship overrides in the Device Sync. This parameter allows you to define which interface relationships to send to ServiceNow. This configuration option is blank by default, and must be configured to define the relationships you want to send directly. (Case ID: 00446274) NOTE: If your ServiceNow instance is domain-separated, install the latest "ScienceLogic Domain Separation (Global)" update set in ServiceNow. Ask your ScienceLogic contact for access to this update set. Thank you, Release ManagementServiceNow SyncPack Certification Update - Xanadu
Hello all – We are pleased to announce that ScienceLogic's latest integrations with ServiceNow are certified with ServiceNow Xanadu! This is an important milestone, taking place immediately after ServiceNow Xanadu was released. This is exciting news, because Each new ServiceNow release includes valuable features and enhancements that can significantly improve efficiency and functionality. Staying certified ensures our partners can leverage these innovations for their clients. As ServiceNow partners, being certified for the latest release is also crucial, because ServiceNow only maintains the last two releases (n-2). Older releases (more than two versions back) may no longer receive support or updates, making it challenging to troubleshoot issues or implement new features for clients still using outdated versions. As our customers update to the latest with ServiceNow's new releases, we ensure our scoped apps are certified every release to not only be in lock-step but also to leverage new capabilities. With Xanadu, ServiceNow has delivered their “Biggest AI Release Yet!” To learn more, see https://www.servicenow.com/community/releases-and-upgrades/ct-p/releases-and-upgrades. Thank you, Release Management
