Happy Holidays from ScienceLogic
As the new year is upon us, we want to take a moment to express our heartfelt thanks for your partnership and trust in us. It’s been a privilege to work with you, and we are truly grateful for the opportunity to support your success. From our homes to yours, we wish you a joyous holiday season filled with warmth, happiness, and time spent with loved ones. Here’s to new opportunities, growth, and continued collaboration in the year ahead! Happy Holidays!Looking Back – ScienceLogic’s Top Five Moments of 2024
As we close the chapter on 2024, we want to extend our heartfelt gratitude to you—our customers and partners—for inspiring and driving us forward. The holiday season offers a unique moment to celebrate shared achievements, reflect on milestones, and set the stage for an even brighter future. This year has been one of growth, innovation, and collaboration, and we are thrilled to share ScienceLogic’s Top Five Moments of 2024 with you. #1: Launching Nexus – Your Gateway to the Future of Collaboration. One of our proudest moments this year was the unveiling of Nexus, ScienceLogic’s cutting-edge customer community. Nexus isn’t just a platform; it’s a dynamic ecosystem where ideas flourish, connections strengthen, and innovation takes flight. With access to expert guidance, peer insights, and a wealth of resources, Nexus empowers you to thrive in the ever-changing IT landscape. This community is your space to lead, learn, and shape the future. If you haven’t already, we invite you to register to unlock the power of community and be part of this transformative journey. Register on Nexus Today #2: Celebrating Excellence – The 2024 Innovators Award Winners This year, we celebrated the visionaries driving groundbreaking AIOps transformations with our 2024 Innovators Awards. These trailblazers have leveraged the ScienceLogic AI Platform to create meaningful, lasting impacts in their organizations and industries. Their stories inspire us to continue delivering solutions that empower our customers to achieve their boldest goals. Meet the Innovators #3: SL1 Earns FedRAMPCertification – A Milestone in Public Sector Excellence A defining moment this year was achieving “In Process” status with FedRAMP for our Government Cloud platform, now listed in the FedRAMP Marketplace. Building on our decade-long DoDIN APL certification for on-premise solutions, this step underscores our commitment to delivering secure, unified IT management for the public sector. With dual certifications and an ongoing pursuit of FedRAMP Moderate authorization, ScienceLogic continues to set the standard for compliance, security, and innovation. Learn More #4: PowerHour – Delivering Expertise at Your Fingertips This year, PowerHour became the go-to resource for hands-on learning and actionable insights. Designed to help you unlock the full potential of our solutions, this program empowers you to stay ahead in a fast-paced industry. Whether live or on-demand, each session delivers practical strategies and expert guidance. As we gear up for 2025, we remain committed to creating even more opportunities to equip you for success. Access 2024 On-Demand Sessions #5: Redefining Innovation with Skylar AI This year marked the debut of Skylar AI, our latest platform enhancement designed to push the boundaries of Autonomic IT. With Skylar RCA and Analytics now generally available, the platform empowers teams to make data-driven decisions, automate complex workflows, and deliver measurable business outcomes. Looking ahead to 2025, we’re thrilled to bring Skylar Advisor to life—a groundbreaking addition that will revolutionize the IT landscape. Discover the Skylar Roadmap As we reflect on 2024, we’re reminded that every milestone is a shared victory. Your trust, partnership, and commitment inspire us to aim higher, innovate further, and deliver even greater value. Here’s to another year of bold advancements, stronger relationships, and unparalleled success. Stay tuned—2025 promises to be our most transformative year yet. Wishing you a joyful holiday season and a prosperous New Year!Remediation with Restorepoint (Part I)
The Basics It’s important to understand that remediation options are part of the compliancerule definition, not the policy. That means a single policy can contain rules with different remediation options. To see the remediation options, go to Compliance --> Device Policies, open up a policy, and bring up the rule editor by either creating a new rule or selecting an existing one. You will see the “Remediation” drop-down menu: 1 - Remediation Type "Manual" The first and simplest remediation type is “Manual”. This is simply a text string providing instructions to an operator who is responding to a compliance alert. For example, a simple rule that checks for the existence of a default “public” SNMP community on a Cisco IOS device could have these very simple instructions: When a device is in violation of this rule, the remediation text will be included in the alert that gets generated. Here, in an email alert: 2 - Remediation Type "Automatic" The second remediation type, “Automatic”, lets you specify a series of commands to execute on the device. For example, to enable auto-remediation of our example “No Public SNMP Community” rule, you could run the “no snmp-server community public” IOS command: When a device is in violation of this rule, the specified commands are automatically executed on the device, bringing it back into compliance. 3 - Remediation Type "Command" The final remediation type, “Command”, is similar to “Automatic” except that, instead of entering the commands to run on the device, you can specify a previously saved Device Control script to run. In our example: Here, the "Remove Public SNMP Community" script has previously been saved and contains the same commands we used in the "automatic" example: Since device controls can be created as Lua scripts instead of simple lists of commands, using the “command” remediation type allows for more complex actions. Summary The goal of this article was to introduce the different Remediation options in Restorepoint. Remember: You don't have to add remediation steps to every rule in a policy -- and the ones you do add don't have to be of the same type. Even if you are not ready to enable automatic reconfiguration of devices in your environment, don’t be afraid to add a “manual” Remediation action to your compliance rules. Coming soon, I’ll post a follow-up article about using variables and Lua scripting to improve on the simple remediations we used today.
