Convert Customization to PowerFlow Jinja Template

Employee

26 days ago

Sometimes when syncing devices from SL1 into ServiceNow as a Configuration Items there can be a mismatch. ServiceNow may list the name as Fully Qualified Domain Name and SL1 will use short name. This setting can be updated in SL1, but in some cases the SL1 team would rather see short name than FQDN. This can be setup on a per SL1 Device Class basis.

PowerFlow

Using the following Jinja2 “if statement” the device name in SL1 can be converted to use “Device Hostname,” in SL1 instead for Microsoft SQL Server Databases.

This excerpt of code would go under attribute mappings for name on the ScienceLogic side mapping to name on the ServiceNow side:

{%- set output = [] -%}

{%- if (device.device_class|trim) in ['Microsoft | SQL Server Database'] }

{%- set output = device.hostname -%}

{%- else -%}

{%- set output = device.name -%}

{%- endif -%}

{{ output }}

Example: