Forum Discussion

SueSloan's avatar
SueSloan
Icon for Moderator rankModerator
25 days ago

Cisco: Contact Center Enterprise v103 Py3 PowerPack Release Notification

We are pleased to announce that the Cisco: Contact Center Enterprise v103 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename:

https://support.sciencelogic.com/s/release-version/aBu0z000000XZOaCAO/cisco-contact-center-enterprise

Enhancements and Issues Addressed

The following enhancements and addressed issues are included in this release:

  • Updated the PowerPack and all Dynamic Applications to support Python 3.11.
  • Added the new "Cisco: CCE" universal credential template to use when creating REST credentials.
  • Updated the REST credential to a universal credential and added the new "Cisco: CCE Credential Example" credential, which has the "Cisco: CCE UCF" subtype.
  • Removed support for the Basic/Snippet credential from the PowerPack.
  • Added the new "Cisco: Contact Center Enterprise v103" execution environment.

NOTE: Due to the updates to credentials in version 103 of the PowerPack, you need to update the credentials for any REST-based Dynamic Applications.

  • Addressed an issue with the "Cisco: ICM Version Discovery" snippet in the "Cisco: CCE Enhanced Performance Caching" Dynamic Application that caused snippet errors to occur during discovery. As part of this fix for this issue, a 10 second connection timeout was added. (Case: 00347600)

Please refer to the Cisco: Contact Center Enterprise v103 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: Contact Center Enterprise v103 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: Contact Center Enterprise v103 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report.

Issues Addressed in the Cisco: Contact Center Enterprise v103 Py3 PowerPack Release can be found in the Release Notes

No RepliesBe the first to reply