ServiceNow Cases SyncPack v1.1.0 Release Notification

Hello,

We are pleased to announce that the ServiceNow Cases SyncPack v1.1.0 has been released. The download for this release can be found on the Support Portal here:https://support.sciencelogic.com/s/release-file/aBtVL0000000LhB0AU/servicenow-case

Version 1.1.0 of the ServiceNow Cases SyncPack adds OAuth2 support to the SyncPack.

Version 1.1.0 of the ServiceNow Cases SyncPack includes the following feature:

• Added OAuth2 support to the SyncPack. There are four required parameters you can add to a configuration object to facilitate OAuth2 connection to ServiceNow:
  • snow_oauth_client_id: OAuth2 Client ID from ServiceNow
  • snow_oauth_client_secret: OAuth2 Client secret from ServiceNow
  • snow_oauth_token_url: Full authentication URL, including host and protocol from ServiceNow. For example, "https://<test-instance-name>.service-now.com/oauth_token.do"
  • snow_auth_method: You can enter 'oauth' or 'http_basic' as the value. If no value is provided, 'http_ basic' will be used for connection.