Forum Discussion

Contributor II

28 days ago

Can't get new device icon to show

Hi all, I'm trying to upload a new device icon for a custom Powerpack I'm creating (Ruckus SNMP). I've taken a screenshot of the logo as a .png. First I tried to follow the documentation here, found...

sciencelogic platform

thaumaturgist

Employee

22 days ago

Hi Jeff. Created SVG for you.
But the system here does not allow SVG or ZIP upload. You may use this safe link. Logo
The link will expire on March 31. Try it and let me know if it worked.

SaraLeslieAdmin

Community Manager

20 days ago

I have updated the system to allow for svg files. I don't have this file type so please let me know if this works for you now.

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show","id":"message:2884","revisionNum":2,"repliesCount":6,"author":{"__ref":"User:user:448"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:sciencelogic-"},"conversation":{"__ref":"Conversation:conversation:2884"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2884"},"body@stripHtml({\"truncateLength\":200})":" Hi all, I'm trying to upload a new device icon for a custom Powerpack I'm creating (Ruckus SNMP). I've taken a screenshot of the logo as a .png. First I tried to follow the documentation here, found...","body@stringLength":"1654","rawBody":"

Hi all, I'm trying to upload a new device icon for a custom Powerpack I'm creating (Ruckus SNMP). I've taken a screenshot of the logo as a .png.

First I tried to follow the documentation here, found a tool to convert the png to a svg, and SL shows me an error:

Next, I just tried uploading the png in various sizes (128, 300, and 600). All of them successfully upload, and show an actual icon the Icon browser minus that grey frame (see screenshot below). However, when I apply this Icon in the Device Class view, the device itself just shows a blank window where the icon would be. Anyone had any experience doing this?

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I have updated the system to allow for svg files. I don't have this file type so please let me know if this works for you now.

","body@stringLength":"139","rawBody":"

I have updated the system to allow for svg files. I don't have this file type so please let me know if this works for you now.

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Hi Jeff. Created SVG for you.
But the system here does not allow SVG or ZIP upload. You may use this safe link. Logo
The link will expire on March 31. Try it and let me know if it worked.

","body@stringLength":"423","rawBody":"

Hi Jeff. Created SVG for you.
But the system here does not allow SVG or ZIP upload. You may use this safe link. Logo
The link will expire on March 31. Try it and let me know if it worked.

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