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teppotahkapaa's avatar
teppotahkapaa
Icon for Leader rankLeader
2 months ago

Change collector for Dynamic App in device

We have this kind of issue Device is monitored with SNMP and also by Juniper Mist system. So actually there is first two separate devices in SL1. Because that device is a switch stack of for physica...
sciencelogic platform
TonyAndres's avatar
TonyAndres
Icon for Moderator rankModerator
2 months ago

Hello Teppo,

When you merge a device, SL1 has to pick one device as a "master" device, which is usually the component device as it still needs to be part of the component tree. You cannot have a device aligned to 2 collectors so the 2 merged devices started out on different collectors, the new merged device will be placed in 1 of the collectors, normally the one where the component device was aligned. It is up to you to ensure that both collectors can reach the device via whichever protocols are necessary to monitor the device. You cannot force a dynamic app to be aligned to a collector in a different CUG, as this goes against the architecture of SL1. Only collectors in the same CUG will have visibility on the devices in that same CUG, not a different CUG. This scenario you are describing is not supported in SL1.

Antonio Andres

Principal Technical Support Engineer | ScienceLogic