Orchestration Tasks in Sl1

Hello Isaac,

The following are the available run book actions possible out of the box:

• Send an Email Notification. Sends an Email message. You can specify the content of the message and the EM7 users to whom it will be sent.
• Send an SNMP Trap. Sends an unsolicited SNMP message to an external system, optionally using the ScienceLogic MIB files and predefined variables.
• Create a New Ticket. Creates a new ticket, using the Ticket Templates defined in EM7.
• Send an SNMP Set. Writes a value to an SNMP variable on an external device. For distributed systems, an SNMP Set can be sent from the Database Server or the Data Collector.
• Execute an SQL Query. Either retrieve values from an external database or write a value to an external database. For distributed systems, the query can be sent from the Database Server or a Data Collector.
• Update an Existing Ticket. Updates an existing ticket. The action can add notes, change the severity, and change the status of the ticket.
• Run a Snippet. Executes a snippet. A snippet is a custom program, written in Python. For distributed systems, the snippet can be executed from the Database Server or a Data Collector.
• Send AWS SNS. Sends an SNS Message to a Topic ARN (Amazon Resouce Name). All subscribers to the Topic ARN will receive the message.
• Custom Action Type. Executes a reusable snippet. Unlike the Action Type "Snippet", a Custom Action Type can accept input parameters (in a JSON format) and create output (in a JSON format). A Custom Action Type allows a single Run Book Action to be used in multiple instances, each time with different inputs and different outputs. A Custom Action Type is associated with an Execution Environment. An Execution Environment contains the supporting modules and code (ScienceLogic Libraries) required by the Custom Action Type. ScienceLogic Libraries allow snippet developers to isolate the “heavy weight”, re-usable code and write “light weight” snippets that call the ScienceLogic Libraries.

At the moment, we do not have an action type that will remotely log into a device and run a command that will stop a service, for example. However, this may be possible with a snippet code that triggers a script that performs this action from the data collector. To answer your question directly, what you are proposing is possible, but will require a custom solution to implement.

Antonio Andres

Senior Technical Support Engineer | ScienceLogic