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ScienceLogic rest api x-em7-run-as header validation
We discovered that after updating our SL1 platform from 12.1 to 12.3 that the validation of the rest api request header "X-EM7-RUN-AS" has changed and is now more strict. In SL 12.1, we can (for example) delete an event using admin credentials and use the x-em7-run-as header to actually execute the request on behalf of a different user (in our scenario we use a customer-specific account). We used '/api/account/<accountid>' as a value for this header. Since SL 12.3 (or somewhere after 12.1), we noticed that '/api/account/<accountid>' is no longer accepted: any rest api call using the x-em7-run-as with value '/api/account/<accountid>' will return a HTTP 401 Unauthorized with corresponding message: { "errors": [ { "errorcode": "NO_AUTH", "message": "Valid authentication credentials not provided" } ], "messages": [], "resource_body": null } However, if I simply put '<accountid>' as the value for this header, the request succeeds. Can you please improve the documentation (https://docs.sciencelogic.com/api-developer-docs/Content/Web_Content_Dev_and_Integration/ScienceLogic_API/methods_headers_and_responses.htm#request-headers) and specify that the value for this header must be a number which matches a real user in the system. Also, the request also fails when using an account id value and that account is Inactive. Would be nice to read it in the docs. error message when trying to execute an action on a suspended user: { "errors": [ { "errorcode": "NO_AUTH", "message": "Account \u0027em7admin\u0027 failed authentication due to 1 account restriction(s)" } ], "messages": [ "This account is marked as \u0022inactive\u0022" ], "resource_body": null }This week's updates to the Doc sites at docs.sciencelogic.com
6/13/25 Updates to the main documentation site at https://docs.sciencelogic.com/ : The supported SL1 12.3.5 upgrade paths were added to the SL1 Upgrade Path Matrix. The section on SL1 Backup Management was updated to add instructions for enabling the tmux utility prior to mounting backups and restoring, if necessary. The Snippet Dynamic Application Development manual was updated to provide additional context around the use of the root_device variable as it relates to Collector Affinity. The Cisco UCS Manager v105 PowerPack manual was updated to reflect the PowerPack's Python 3.6 compatibility and new directions for the unguided discovery workflow and creating credentials. The Restorepoint 5.6 manual was updated to add Amazon Web Services virtual appliance installation instructions. 6/13/25 Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ : Added release notes for SL1 Ibiza 12.3.5, which included package updates and addressed multiple issues from previous releases. The Cisco UCS Manager v105 PowerPack was updated for Python 3.6 compatibility. Restorepoint released Hotfix 20250612 to address an issue preventing users from clearing the Disabled checkbox on the Device tab.
CMDB Syncpack, sending active status example
In the doc site there is an example to send Active status to cmdb, {%- set output = [] -%} {%- if device.active.unavailable == True -%}{%- set output = output + ['Unavailable'] -%} {%- endif -%} {%- if device.active.userDisabled == True -%}{%- set output = output + ['User Disabled'] -%} {%- endif -%} {%- if device.active.userInitiatedMaintenance == True -%}{%- set output = output + ['User Initiated Maintenance'] -%}{%- endif -%} {%- if device.active.userMaintenance == True -%}{%- set output = output + ['User Initiated Maintenance'] -%}{%- endif -%} {%- if output|length > 0 -%} {{ ", ".join(output) }} {%- else -%} {{ "Active" }} {%- endif -%} that example has both single-quotation and double-quotation marks, and when the whole code needs to be put inside double-quotation marks, that will then break the JSON. So please change those double-quotation marks to single-quotation marks in that exampleThis week's updates to the Doc sites at docs.sciencelogic.com
5/23/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ The following PowerPack manuals were updated with the following: Monitoring NetApp: ONTAP REST v101 includes a sample credential for guided discovery workflow. Monitoring Dynatrace v200 includes support for version 2 of Entities API. Monitoring Cisco: HyperFlex v106 addresses an issue that occurred during discovery. The Restorepoint 5.6 manual includes updates to add Global Search regular expression functionality and new SAML setup entries. 5/23/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for Restorepoint MR20250521 which updates the Global Search page and Global Search API functionality. It also addresses Device Report and archive restoration issues. Added release notes for SL1 Hollywood 12.2.7 and SL1 Ibiza 12.3.4. Both releases include package updates to improve security and system performance and address issues from previous releases. Added release notes for version 108 of the Cisco: Video Endpoint PowerPack release, which includes updates for Python 3 compatibility. Added release notes for version 102 of the Dell EMC: VNX PowerPack release, which includes updates for Python 3 compatibility. Added release notes for the following PowerPacks: NetApp: ONTAP REST v101 includes a sample credential, new Dynamic Applications, and updates for Python 3 compatibility. Dynatrace v200 includes support for version 2 of the Entities API and updates for Python 3 compatibility. Cisco: HyperFlex v106 addresses an issue that occurred during discovery and updates for Python 3 compatibility. Cisco: Telepresence: Endpoints v102 updates for Python 3 compatibility.This week's updates to the Doc sites at docs.sciencelogic.com
5/9/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for Restorepoint MR20250507, which addressed several support defects and updated the Device Search table and the Global Search API. Added release notes for version 103 of the Low-code Tools PowerPack, which includes updates to execution environments, improvements to standard and custom function substitutions, various bus fixes, and other changes.This week's updates to the Doc sites at docs.sciencelogic.com
5/2/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the manual for Skylar Analytics version 1.5.0, with new chapters about authentication/access control and service provider administration. Updated the manual for the VMware Automation PowerPack version 103. 5/2/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for AP2 8.20.2-72 (Key Lime Pie), which includes a reorganized Event Policy Editor, improved processes for creating and editing service policies on the Service Investigator pages, and enhanced Devices and Dashboards pages for improved data visibility and management. It also addresses several issues from previous releases. Added release notes for the VMware Automation PowerPack version 103. Added release notes for Skylar Analytics 1.5.1.This week’s updates to the Doc sites at docs.sciencelogic.com
4/25/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ The following PowerPacks were updated for Python 3 compatibility. NetApp BasePack v108 IBM: SVC v102 Dell EMC: Unisphere v203 The Restorepoint 5.6 manual Appliance Administration chapter was updated with new Device plugin options and redaction rules. 4/25/25 Doc updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ The Restorepoint MR20250424 release addressed several support defects, made changes in the user interface for the Device page, and added several new plugin options and permissions. A new version of the agent was also deployed. The following PowerPacks were upgraded for Python 3 compatibility: NetApp BasePack v108 IBM: SVC v102 Dell EMC: Unisphere v203 Added release notes for version 106 of the Restorepoint PowerPack, which updates the Dynamic Applications in the PowerPack to use the SHA algorithm to improve security and address an issue that caused the connection to fail.This week's updates to the Doc sites at docs.sciencelogic.com
4/18/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the manual for the ServiceNow Events SyncPack version 1.2.1. 4/18/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Restorepoint released the MR20250415 hotfix to address bulk editing issues. Updated the release notes for the ServiceNow Events SyncPack version 1.2.1.Last week's updates to the Doc sites at docs.sciencelogic.com
4/11/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the following PowerPacks manuals for Python 3 compliance and other features: Nginx: Open Source & Plus v103 Added Guided Discovery workflow Microsoft: Windows Server v118 Added 2025 Device classes Updated the Restorepoint 5.6 User Guide to include details about appliance-related settings in the [Devices] tab (previously [Device Defaults]) on the System Settings page, and its corresponding new "Global Device Settings" section. Removed the "Testing the CUCM Credential" section from the Cisco: CUCM Cisco Unified Communications Manager PowerPack manual as the "CUCM Credential Test" credential tester has been excluded from this PowerPack. Updated the Agents chapter of the Restorepoint 5.6 User Guide to include Config Policy information for agents. Updated the SL1 Recommended Upgrade Paths section to add the approved upgrade paths for SL1 12.3.3. 4/11/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for SL1 12.3.3, which includes package updates to improve security and system performance and addresses multiple issues from previous releases. Updated the following PowerPacks Release Notes for Python 3 compliance and other features: Nginx: Open Source & Plus v103 Added Guided Discovery workflow Microsoft: Windows Server v118 Added 2025 Device classes Added releases notes for Skylar Analytics 1.4.1. Added release notes for version 114 of the Cisco: CUCM Cisco Unified Communications Manager PowerPack release, which includes compatibility with Python 3 for all Dynamic Applications using snippet argument and specific run book actions. Added release notes for version 101 of the Couchbase PowerPack release, which includes compatibility with Python 3.6 for all Dynamic Applications and the ability to leverage snippet framework when collecting data. Added release notes for version 8.16.1.41 of the AP2 Halwa.01 release, which addresses two issues relating to API and Global Manager that affected the previous AP2 Halwa version 8.16.1.14 release. Added release notes for version 8.17.23.45 of the AP2 Ice Pop.01 release, which addresses two issues relating to API and Global Manager that affected the AP2 Ice Pop version 8.17.23.18 release. Added release notes for Restorepoint MR20250409, which includes updates to global alert definitions. Added release notes for version 2.3.2 of the Restorepoint SyncPack, which updates the default backup schedule in the SyncPack from every 15minutes to once a day at midnight, and addresses an issue with the "Get List of Credentials from SL1" application.This week's updates to the Doc sites at docs.sciencelogic.com
4/4/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the Restorepoint 5.6 manual to include substantial new Domains information and also for clarity for Archive Server definitions in the Appliance Administration chapter. Updated the manual for Cisco UCS Standalone Rack Manager version 105, which includes a new known issue. 4/4/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Restorepoint MR20250331 was released with a substantial update to Administrative Domains. Release notes were added for Cisco UCS Standalone Rack Manager version 105.
This week's updates to the Doc sites at docs.sciencelogic.com
3/21/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the section on SL1 Self-Monitoring with revised instructions for creating and aligning credentials for monitoring SL1 devices. Added a sample credential to the Cisco: AppDynamics v105 PowerPack that includes CURL options for SSL verification, added a new threshold for the "Cisco: AppDynamics Application Discovery" Dynamic Application, and updated the the "Cisco: AppDynamics Application Discovery" run book action. Added the PowerFlow v3.1.1 manual. 3/21/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added a sample credential to the Cisco: AppDynamics v105 PowerPack that includes CURL options for SSL verification, added a new threshold for the "Cisco: AppDynamics Application Discovery" Dynamic Application, and updated the the "Cisco: AppDynamics Application Discovery" run book action. Added the PowerFlow 3.1.1 release notes Added the PowerFlow powerflowcontrol (pfctl) Command-Line Utility 2.7.11 release notesThis week's updates to the Doc sites at docs.sciencelogic.com
3/14/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the section on Updating SL1 to add recommended upgrade paths for SL1 12.3.2. Restorepoint added instructions for rotating back connection passwords and information about how those passwords are encrypted and stored. Update the Run Book Automation > Snippet Variables section with examples to use with Basic/Snippet credentials. 3/14/25 Doc updates to the release notes site at https://docs.sciencelogic.com/release_notes_html Added release notes for SL1 12.3.2, which includes several enhancements to Skylar AI, multiple package updates, and a change to schedule management. Restorepoint released both a hotfix and a maintenance release this week: MR20250311 addressed an issue with agent statuses not being reported. MR20250312 addressed several support defects for back connection password protocols, Full transcript settings, and missing back up files due to faulty archive restores.This week's updates to the Doc sites at docs.sciencelogic.com
3/7/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the manual for Skylar Analytics 1.3.0. Updated the manual for Windows PowerShell Automations PowerPack v105. Also, the Microsoft Hyper-V Automations manual is now its own manual; it is no longer bundled with Windows PowerShell Automations in a "Windows Automation PowerPacks" manual. Updated the Installation chapter of the Restorepoint 5.6 Manual to include instructions for deployment on a VMware vSphere appliance. The section on Creating a Physical Device Without Running Discovery is now part of the Device Management manual, rather than a separate manual. 3/7/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for Skylar Analytics 1.3.0. Updated the release notes for Windows PowerShell Automations PowerPack v105. Updated the Restorepoint 5.6 Release Notes to include a known issue regarding asset data that does not properly populate on the Asset page of a new device.This week's updates to the Doc sites at docs.sciencelogic.com
2/28/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Microsoft: Exchange Server v102 added two new Dynamic Applications and upgraded for Python 3 compatibility. Cisco: Intersight v101 added support for RSA Private Keys for the PEM key previously documented in KB article 15398. Restorepoint 5.6 added a note that Restorepoint is encrypted-at-rest for the security of databases and backups. 2/28/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Microsoft: Exchange Server v102 added two new Dynamic Applications and upgraded for Python3 compatibility. Restorepoint MR20250226 updated storage protocols for users' passwords. Restorepoint 5.6 Release Notes were updated to include a known issue regarding asset data being unable to populate the Asset page after a GET function.This week's updates to the Doc sites at docs.sciencelogic.com
2/21/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Cisco: Wireless v105 PowerPack was updated for Python 3.6 compatability. The manual for Microsoft Teams v200 SyncPack was updated to reflect items added in this release. Version 200 enables the bidirectional sync between Microsoft Teams and SL1 by adding options for handling an event, allowing notifications to be created for both major and critical events, and removing the need for a refresh token to identify users acknowledging events. 2/21/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Cisco: Wireless v105 PowerPack was updated to Python 3.6 compatibility. The Microsoft Teams v200 SyncPack enables the bidirectional sync between Microsoft Teams and SL1 by adding options for handling an event, allowing notifications to be created for both major and critical events, and removing the need for a refresh token to identify users acknowledging events.This week's updates to the Doc sites at docs.sciencelogic.com
2/14/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ The Dell EMC: Unity v103 PowerPack was updated for Python 3.6 compatibility, and includes a Universal example credential 2/14/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ SL1 Ibiza 12.3.1, which adds the ability to export additional interface data to Skylar AI and updates the default behavior for the Enterprise Key Management Service (EKMS). It also includes numerous package and security updates and addresses several issues from previous releases. Restorepoint MR20250212, which addresses several support defects which caused failover issues with the agent. It also includes new updates such as an updated Push Firmware modal, upgrades to sqlite3 versions, and addressed issues regarding Auto Export Policy now accepting passphrases.This week's updates to the Doc sites at docs.sciencelogic.com
2/7/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Updates to the Restorepoint MR20250203 hotfix addressed a support defect for agents that crashed after updating. Skylar Analytics 1.2 release notes Datacenter Automation Utilities PowerPack 201 release notes Linux SSH Automations PowerPack v107 release notes Juniper Mist PowerPack v100.1 release notes 2/7/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Skylar Analytics 1.2 manual Updated Using Single Sign-On manual to include a note clarifying you might need to enter the complete URL displayed in the SAML trace for the attribute mapping fields. Added an icon and a link to the Restorepoint Developer Docs to the home page Linux SSH Automations PowerPack v107 manual Added a new SL1 Automation PowerPacks page, with a new icon and link on the home page as well Juniper Mist PowerPack v100.1 manual
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