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This week's updates to the Doc sites at docs.sciencelogic.com
3/21/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the section on SL1 Self-Monitoring with revised instructions for creating and aligning credentials for monitoring SL1 devices. Added a sample credential to the Cisco: AppDynamics v105 PowerPack that includes CURL options for SSL verification, added a new threshold for the "Cisco: AppDynamics Application Discovery" Dynamic Application, and updated the the "Cisco: AppDynamics Application Discovery" run book action. Added the PowerFlow v3.1.1 manual. 3/21/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added a sample credential to the Cisco: AppDynamics v105 PowerPack that includes CURL options for SSL verification, added a new threshold for the "Cisco: AppDynamics Application Discovery" Dynamic Application, and updated the the "Cisco: AppDynamics Application Discovery" run book action. Added the PowerFlow 3.1.1 release notes Added the PowerFlow powerflowcontrol (pfctl) Command-Line Utility 2.7.11 release notes6Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
3/14/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the section on Updating SL1 to add recommended upgrade paths for SL1 12.3.2. Restorepoint added instructions for rotating back connection passwords and information about how those passwords are encrypted and stored. Update the Run Book Automation > Snippet Variables section with examples to use with Basic/Snippet credentials. 3/14/25 Doc updates to the release notes site at https://docs.sciencelogic.com/release_notes_html Added release notes for SL1 12.3.2, which includes several enhancements to Skylar AI, multiple package updates, and a change to schedule management. Restorepoint released both a hotfix and a maintenance release this week: MR20250311 addressed an issue with agent statuses not being reported. MR20250312 addressed several support defects for back connection password protocols, Full transcript settings, and missing back up files due to faulty archive restores.4Views1like0CommentsPhonehome documentation issue
Hi, In latest documentations the phonehome command to add port forwards miswritten. The command in documentation is "phonehome forward add :10022 :22" but at least in 12.1.1 and .2 the command is 'phonehome forwards add :10022 :22'. So the s is missing from docs13Views0likes1CommentShare your Product Documentation questions, issues, and ideas here.
The ScienceLogic Documentation would like to hear from you! This discussion area is where you can let us know if you have any suggestions for the various docs sites at https://docs.sciencelogic.com/. This includes: Areas where the documentation might be missing key information. Suggestions for examples in the docs. Out-of-date or deprecated content. Typos! Errors in the docs. Areas where the docs are confusing or hard to navigate. Issues with the search. Bad links. Or anything else about the docs you'd like to share. TIP: You can Reply to this page, or simply click the dark blue Start a Discussion button at top right to share your info about the docs with the doc team. Thanks so much!97Views3likes9CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
3/7/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the manual for Skylar Analytics 1.3.0. Updated the manual for Windows PowerShell Automations PowerPack v105. Also, the Microsoft Hyper-V Automations manual is now its own manual; it is no longer bundled with Windows PowerShell Automations in a "Windows Automation PowerPacks" manual. Updated the Installation chapter of the Restorepoint 5.6 Manual to include instructions for deployment on a VMware vSphere appliance. The section on Creating a Physical Device Without Running Discovery is now part of the Device Management manual, rather than a separate manual. 3/7/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for Skylar Analytics 1.3.0. Updated the release notes for Windows PowerShell Automations PowerPack v105. Updated the Restorepoint 5.6 Release Notes to include a known issue regarding asset data that does not properly populate on the Asset page of a new device.15Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
2/28/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Microsoft: Exchange Server v102 added two new Dynamic Applications and upgraded for Python 3 compatibility. Cisco: Intersight v101 added support for RSA Private Keys for the PEM key previously documented in KB article 15398. Restorepoint 5.6 added a note that Restorepoint is encrypted-at-rest for the security of databases and backups. 2/28/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Microsoft: Exchange Server v102 added two new Dynamic Applications and upgraded for Python3 compatibility. Restorepoint MR20250226 updated storage protocols for users' passwords. Restorepoint 5.6 Release Notes were updated to include a known issue regarding asset data being unable to populate the Asset page after a GET function.17Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
2/21/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Cisco: Wireless v105 PowerPack was updated for Python 3.6 compatability. The manual for Microsoft Teams v200 SyncPack was updated to reflect items added in this release. Version 200 enables the bidirectional sync between Microsoft Teams and SL1 by adding options for handling an event, allowing notifications to be created for both major and critical events, and removing the need for a refresh token to identify users acknowledging events. 2/21/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Cisco: Wireless v105 PowerPack was updated to Python 3.6 compatibility. The Microsoft Teams v200 SyncPack enables the bidirectional sync between Microsoft Teams and SL1 by adding options for handling an event, allowing notifications to be created for both major and critical events, and removing the need for a refresh token to identify users acknowledging events.8Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
2/14/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ The Dell EMC: Unity v103 PowerPack was updated for Python 3.6 compatibility, and includes a Universal example credential 2/14/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ SL1 Ibiza 12.3.1, which adds the ability to export additional interface data to Skylar AI and updates the default behavior for the Enterprise Key Management Service (EKMS). It also includes numerous package and security updates and addresses several issues from previous releases. Restorepoint MR20250212, which addresses several support defects which caused failover issues with the agent. It also includes new updates such as an updated Push Firmware modal, upgrades to sqlite3 versions, and addressed issues regarding Auto Export Policy now accepting passphrases.13Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
2/7/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Updates to the Restorepoint MR20250203 hotfix addressed a support defect for agents that crashed after updating. Skylar Analytics 1.2 release notes Datacenter Automation Utilities PowerPack 201 release notes Linux SSH Automations PowerPack v107 release notes Juniper Mist PowerPack v100.1 release notes 2/7/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Skylar Analytics 1.2 manual Updated Using Single Sign-On manual to include a note clarifying you might need to enter the complete URL displayed in the SAML trace for the attribute mapping fields. Added an icon and a link to the Restorepoint Developer Docs to the home page Linux SSH Automations PowerPack v107 manual Added a new SL1 Automation PowerPacks page, with a new icon and link on the home page as well Juniper Mist PowerPack v100.1 manual9Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
1/31/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updates to the Docker PowerPack manual to support changes from version 108 Updates to the HPE: Edge Connect (Silver Peak) PowerPack manual to support changes from version 200. 1/31/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Docker v108 PowerPack which updates the PowerPack to make it compatible with Python 3, addresses an issue with the "Docker: Host Device Class Realignment" run book action, and adds a device template to use if Dynamic Applications fail to align automatically during discovery. HPE: Edge Connect (Silver Peak) v200 PowerPack, which updates the PowerPack to Python 3, adds multiple Dynamic Applications, and adds a new example credential.14Views0likes0CommentsHow many docs sites ARE there at docs.sciencelogic.com?
If you go to https://docs.sciencelogic.com/, you might think that there is only one documentation site at that address. However, the ScienceLogic Documentation team maintains multiple "sites" at that location. Here's a quick primer on each site, and what you can find there. The docs sites maintained by the Documentation team include the following: https://docs.sciencelogic.com/latest/ - the "main" docs site, which contains all of the various in-depth manuals for the different features for SL1, SL1 PowerPacks, SL1 PowerFlow, and PowerFlow SyncPacks, along with additional supporting docs. https://docs.sciencelogic.com/release_notes_html/ - the release notes site, which contains brief, release-specific documents for all ScienceLogic products. https://docs.sciencelogic.com/restorepoint/latest/ - the Restorepoint site, which covers how to configure and use Restorepoint, a disaster recovery and secure configuration management appliance for network devices. https://docs.sciencelogic.com/zebrium/latest/ - the Skylar Automated RCA (formerly Zebrium) site, which covers how to configure and use Skylar AI in conjunction with SL1 to automatically find the root cause of software issues. NOTE: Since this post went live, this site was updated to contain all of the Skylar products so far, include Skylar Automate RCA and Skylar Analytics, with more Skylar products coming soon. The Skylar products are also part of the main docs site as well: Skylar AI. The content is the same in both locations. The following sites are hosted at the docs site, but are not maintained by the Documentation team: https://docs.sciencelogic.com/dev-docs/ - the SL1 developer documentation site, which includes docs for Low-code Tools, Snippet Framework, CLI Toolkit, Prometheus Toolkit, REST Toolkit, Snippet API, and the PowerPack Quality Assessment Tool. Please note the the Documentation team only hosts these docs, but we do not actually write these docs (the developers do that). https://docs.sciencelogic.com/restorepoint/api/5-6/api.html - the Restorepoint RESTful API site, which is also hosted by the Documentation team but updated by the developers. Typically the Documentation team updates the docs sites at least once a week, if not more often. Watch this space for more information about our documentation updates every week.56Views3likes1CommentThis week's updates to the Doc sites at docs.sciencelogic.com
1/24/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ SL1 PowerFlow manual updated with changes for PowerFlow version 3.1.0 and PowerFlow powerflowcontrol (pfctl) v2.7.10. Added updated snippet functions for import logging from a Dynamic Application or a run book snippet in the Run Book Automations manual. Added a new Upgrade Checklist and Upgrade Path Matrix for SL1 to the System Administration manual. AMPQ: RabbitMQ v103, which includes updates to support Python3 compatibility. F5: BIG-IP DNS v101, which includes updates to support Python3 compatibility. 1/24/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ SL1 PowerFlow v3.1.0, which addresses several issues and adds multiple user interface improvements for PowerFlow, including indicators for the number of schedules for an application, a persistent footer at the bottom of PowerFlow with system information, and an "Export to CSV" option for SyncPacks. SL1 PowerFlow powerflowcontrol (pfctl) v2.7.10, which includes multiple fixes and improvements for node and cluster actions. This version of the utility is included with the PowerFlow Platform version 3.1.0 release. AMPQ: RabbitMQ v103 PowerPack, which includes updates to support Python3 compatibility. F5: BIG-IP DNS v101 PowerPack which includes updates to support Python3 compatibility. Revised the SL1 12.2.5 release notes to include a note about upgrading from MariaDB 10.4 to 10.6.18Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
1/17/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: The Restorepoint MR 20250115 Release Notes addressed several support defects including scrolling issues on the Schedules page, public key displays on the Edit Device page, and template issue in the Device configuration page. This maintenance release also updated values for the Allowed SSH Ciphers, updated the validation process for the Monitor.AlertFail field, and corrected an agent runtime error. The IBM: Tivoli Storage Manager v103 PowerPack was updated for Python 3 compatibility.16Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
1/10/24 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated Monitoring with SL1 Agent to add a matrix detailing the Linux and Windows agent versions for each SL1 release and added content regarding TLS connection validation with Extended Architecture systems. Updated the "Troubleshooting" section of the Business Services manual to clarify that SaaS users cannot access the SL1 appliance via SSH and should use the "Developer Logs" page (System > Tools > Developer Logs) to obtain trace-level logs. 1/10/24 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for SL1 Hollywood 12.2.6, which includes package updates and addresses several issues from previous releases. Updated the lists of PowerPacks that were removed from the Golden Gate 12.1.0.2 and Hollywood 12.2.0 ISOs in all SL1 12.1.x and 12.2.x release notes.23Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
1/3/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Deprecated documentation for the SL1 11.3 Forum release, which reached end-of-life on December 31, 2024. Added the documentation for the initial version of the NetApp: ONTAP REST PowerPack v100 which monitors configuration and performance of NetApp storage devices in SL1 with REST API. 1/3/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Deprecated release notes for SL1 11.3 Forum releases, which reached end-of-life on December 31, 2024. Added release notes for version 8.17.23.18 of the AP2 Ice Pop release, which includes improvements to the Service Investigator page, new options for selecting metrics, aggregation methods, and timespan when editing service policies, additional bulk actions on the Devices page, and enhanced data visibility on the Device Investigator. Added release notes for the initial version of the NetApp: ONTAP REST v100 PowerPack which monitors configuration and performance of NetApp storage devices in SL1 with REST API. Added release notes for Restorepoint MR20250102 which addresses several support defects relating to user permissions, proxy testing, and global search functions.16Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
12/20/24 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the manual for Restorepoint 5.6 for the 20241218 release. Various updates to fix typos and bad links, and general cleanup after SL1 12.3.0 release. 12/20/24 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Updated the Restorepoint release notes for the 20241218 release. Various updates to fix typos and bad links, and general cleanup after SL1 12.3.0 release. Happy Holidays from the ScienceLogic Documentation team!20Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
12/12/24 Doc updates to the main docs site at https://docs.sciencelogic.com/ Extensive documentation updates to reflect the many new features that were added to SL1 12.3.0 Ibiza. Updated the Monitoring Windows with PowerShell documentation to reflect updated content for the Microsoft: DHCP Server v101 PowerPack. Updated the documentation for the Palo Alto v103 PowerPack, which added three new credential types for REST API support. 12/12/24 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ SL1 12.3.0 Ibiza. This release includes: Support for the Beta version of Skylar Analytics, including numerous SL1 user interface updates Enhancements to the Service Investigator and Device Investigator pages New dashboard data visibility options Updates to meet FedRAMP requirements Global Manager single sign-on configuration updates and stackDiff options Package updates for enhanced security and improved performance Utilization of MariaDB 10.6 and Python 3.11 And many more updates! SL1 12.2.5 Hollywood, which includes package updates to improve security and system performance and addresses multiple issues from previous releases. JMX PowerPack v104, which includes updates to support Python 3 compatibility and updated snippet framework conversions. Microsoft: DHCP Server v101 PowerPack, which addresses a support defect for the "Microsoft: DHCP IPv4 Scope Performance" Dynamic Application. Palo Alto Base Pack PowerPack v103, which includes updates to support Python 3 compatibility and adds support for REST API requests along with two new device classes and three new example credentials. Restorepoint MR20241204, which addresses multiple support defects.22Views1like0CommentsKB article has incorrect(outdated?) command for apuser password change
Article link: https://support.sciencelogic.com/s/article/12015 While restoring a full backup our apuser passwords needed to be changed, as the password from a fresh reinstall and the password in our backup were different. I followed the above KB articles instructions, and the below command from the article to change the password only came up with errors. UPDATE user SET password=PASSWORD('new password') WHERE User='apuser'; I found article https://support.sciencelogic.com/s/article/1471 which talks about changing the MySQL User Account Passwords, and this below command seemed to work: SET password FOR 'apuser' = PASSWORD("new password"); Perhaps the KB 12015 is aimed at a different SL1 version than ours, but it would be helpful if it had different options listed. Our SL1 version is 12.1.1Solved46Views1like2CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
11/22/24: Doc updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added Release Notes for : Linux Base Pack v112 updated silo_apps version and Execution Environment Restorepoint MR20241121 Addressed issues in which: the Device Control Action Names were displaying as "Unknown" existing command outputs did not display for users in the Test Rule modal the "Select All" options on the Device table did not operate when the "Disabled=True" filter was applied users received an error message when clicking the Test Connection button on any device restoring appliance backups required additional checks to ensure both their integrity and handling of legacy database dump formats were intact from CentOs 6.8-based appliances to an OL8-based one. Updated the Restorepoint API to enforce specific headers Updated the appliance backup process so that users now receive verification messages in conjunction with additional checks of the archive and backups within the archive Update the API call logs to include user information, such as User ID, Username, and User address "Low-code Tools" v102 PowerPack, which includes enhancements to the "silo-low-code" API library, the ability to specify HTTPs as your default proxy scheme when creating a proxy port, and various bug fixes. Updated the SL1 12.2.3 and 12.2.4.1 release notes with additional steps you must take if you are upgrading MariaDB from version 10.4.x to 10.6.x. 11/22/24 Doc updates to the main docs site at https://docs.sciencelogic.com/ Added manual updates for: Linux Base Pack v112: Added tested ciphers for Linux devices Added monitoring guidelines for a Linux device with an IPv6 address, specifically for SL1 version 12.1.3 and 12.2.419Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
11/8/24: Doc updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added "IBM: MQ" PowerPack v104 Release Notes detailing the updates for Python 3.6 compatibility and includes: updates and improvements to the functionality for several Dynamic Applications updates to the universal credential Password field to accept empty values and to the PEM Key field to allow multi-line values to be entered. Added "SL1: System Upgrade Assessment" PowerPack v101 Release Notes which includes: enhancements to the "PowerPack Encryption Validation" and "Python Assessment Tool" reports instructions for updating legacy PowerPacks to SL1 version 12.3.0 or later Added a known issue about an update to the Cisco Viptela API that caused issues with Dynamic Applications in the "Cisco: Viptela" PowerPack v106. Added "Datacenter Automation Utilities v200" PowerPack Release Notes which incorporates content from the "Network Connectivity Automation" and "HTTP Action Type" PowerPacks. The PowerPack was also updated for Python 3 compatibility. Added the MR20241106 Restorepoint Release Notes detailing that users: can now disable bulk processes on multiple devices with different protocols. are redirected to the correct user security page when they need to update missing details on their account or logging in the first time via an email activation link; and that the API was updated so that calls on the /logs and /settings endpoints are now logged and syslogged for every API call that comes in. 11/8/24 Doc updates to the main docs site at https://docs.sciencelogic.com/ "IBM: MQ" PowerPack v104 manual updates include: enabling queue filtering for Linux/AIX and Windows operating systems updates to all three "Creating a Credential" sections "Datacenter Automation Utilities" PowerPack v200 manual updates include: content and procedures from the "Network Connectivity Automation" and "HTTP Action Type" PowerPack updates for Python 3 compatibility21Views1like0Comments
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