Group Content
Featured Content
Boards
Product Documentation
14 days ago59 Posts Product Documentation
9 months ago1 Post Product Documentation
0 Posts Product Documentation
0 Posts
Recent Content
Aruba Central PPK doc issue
In documentation there is a section that tells how to enable logging in that example the env_guid is wrong, no such anymore, the correct one is probably this currently: MariaDB [master]> select name, collection_env from dynamic_app where collection_env = '6E9B468D1804BAD5254508E23450F61B'; +---------------------------------------------------+----------------------------------+ | name | collection_env | +---------------------------------------------------+----------------------------------+ | Aruba: Central AP Configuration | 6E9B468D1804BAD5254508E23450F61B | | Aruba: Central AP Cache | 6E9B468D1804BAD5254508E23450F61B | | Aruba: Central AP Performance | 6E9B468D1804BAD5254508E23450F61B | | Aruba: Central Component Counts | 6E9B468D1804BAD5254508E23450F61B | | Aruba: Central SD-WAN Gateway Cache | 6E9B468D1804BAD5254508E23450F61B | | Aruba: Central SD-WAN Gateway Configuration | 6E9B468D1804BAD5254508E23450F61B | | Aruba: Central SD-WAN Gateway Performance | 6E9B468D1804BAD5254508E23450F61B | | Aruba: Central Switch Discovery | 6E9B468D1804BAD5254508E23450F61B | and even with correct env it still gives us error: The Snippet Framework log policy 'bsh-himos', [a:3372,d:119098,c:All,s:All], has been created and expires in 1 day Error occurred. 'UUID' object is not callable15Views0likes1CommentThis week's updates to docs.sciencelogic.com
9/26/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Added HyperV virtual appliance installation directions and updated the directions for Converting Restorepoint to Oracle Linux 8 section in the Restorepoint 5.6 manual Updated the Restorepoint 5.6 Manual Troubleshooting the RPM Agent section to include directions for using the back connection feature. Updated the manual for the "Datacenter Automation Utilities" PowerPack v202. Updated the manual for the "Juniper Mist" PowerPack v102. 9/26/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added the Restorepoint 5.6 MR 20250924 Release Notes which addresses several issues including an issue that caused backup transcripts to appear in the Configure Changes Summary report; an issue that caused the Auto Apply rules to ignore OR operations; an issue that prevented appliances from checking and downloading new plug-ins; and an update to the Device Creation page to utilize user-defined plug-in defaults. Add the Microsoft: BasePack v111 Release Notes which update the PowerPack event policies' descriptions for consistency and better consumption by Skylar AI. Added release notes for the "Juniper Mist" PowerPack v102, which adds multiple new Dynamic Applications and device classes, deprecates the "Mist: Alarms and Events" Dynamic Application, and allows for the discovery of devices that do not have a name. Updated the release notes for the "Datacenter Automation Utilities" PowerPack v202. Also updated the following release notes to work with the "Datacenter Automation Utilities" PowerPack: Cisco Miscellaneous Automation Policies 102 Cisco NX Automation Policies 102 Cisco UCS Automation Policies 102 Cisco UCS C-Series Automation Policies 101 Cisco Unified Communication Manager Automation Policies 101 Citrix Netscaler Automation Policies 102 Datacenter Advanced Enrichment: Cisco IOS Policies 103 Datacenter Advanced Enrichment: Cisco IOS-XE Policies 103 Datacenter Advanced Enrichment: Cisco IOS-XR Policies 103 Datacenter Advanced Enrichment: Cisco Networking Policies 103 Datacenter Advanced Enrichment: Cisco Wireless Policies 102 F5 Automation Policies 102 Juniper JunOS and ScreenOS Automation Policies 102 NetApp Automation Policies 10211Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
9/19/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Added updates to the Dynamic Application Builder manual to support changes made in version 130. Added updates to the Low-code Tools manual to support changes made in version 104 9/19/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added release notes for version 130 of the Dynamic Application Builder release, which adds proxy support for HTTP credentials, multiple new configuration options to the Export to SL1 step, two new pages that are accessible from the left navigation menu, and multiple quality-of-life changes. Added release notes for version 104 of the Low-code Tools PowerPack, which introduces reusable execution plans for Snippet Arguments using a Macro Syntax, along with the option to more easily create custom authenticators.9Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
9/12/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Updated the Restorepoint 5.6 manual with more precise content for the Converting Restorepoint to OL8 section of the Installation chapter. 9/12/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added release notes for SL1 Ibiza 12.3.8, which includes an update to the manner in which STIG systems use sudo to run commands, several updates to Skylar AI, and package updates to improve security and system performance. It also addresses several issues from previous releases. Added the release notes for Restorepoint 5.6 MR 20250910, which addresses an issue that prevented multiple devices from updating when they shared the same plugin, as well as an issue that caused the DomainID field to display a zero value on the Device List API. This release also updates the "EnforceMax jobs limit" protocol so that commands are executed asynchronously on ten or more devices.15Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
8/1/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Updated the manual for the Skylar Analytics 1.7 release. 8/1/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added Restorepoint MR20250730 release notes which addressed issues that prevented syncing in High Availability failovers; an issue that caused the Asset report to populate incorrect device data; and issues caused by missing permissions on device templates. Added Cisco: Meeting Server v102 PowerPack Release Notes which updates the PowerPack for Python 3 compatibility and addressed an issue with the "Cisco: Meeting Server CoSpaces Cache" Dynamic Application. Updated the release notes for the Skylar Analytics 1.7 release.23Views0likes2CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
9/5/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added updates for the IBM: AIX v103 PowerPack Release Notes which addresses an issue that triggered alerts for ICDA; an issue found during discovery that displayed an incorrect AIX operating system; and an issue with the "IBM: AIX CPU Utilization (sar)" Dynamic Application not collecting the correct data. 9/5/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Added updates to the IBM: AIX v103 PowerPack manual to include changes for the AIX commands used for the IBM: AIX Device Class Configuration.17Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
8/29/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes forRestorepoint 5.6 MR 20250827, which addresses issues with the command scheduler for multi-device command schedules, addresses the Device Details scrolling issues; updated the default Regex buffer size to 5%; and migrated the Configure Changes report into the current user interface.17Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
8/15/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the section on Defining a PowerShell Credential to reflect fields that were added or relabeled in the PowerShell credential editor in SL1 12.3.7. (NOTE: These changes apply only to the default user interface [AP2]; they do not apply to the classic user interface.) Updated the following sections to reflect the changes made to the PowerShell credential editor in 12.3.7: Concurrent PowerShell Collection Configuring Devices for Monitoring with PowerShell Configuring IBM Db2 Monitoring Configuring IBM MQ Monitoring Configuring Microsoft SQL Servers for Monitoring Configuring Windows Servers for Monitoring with PowerShell Creating SNMP and PowerShell Credentials for Windows Devices Credentials for WMI and PowerShell Devices Example: Creating a PowerShell Performance Dynamic Application Introduction to the Windows PowerShell Automations PowerPack Monitoring Linux with SSH Updated the SL1 Recommended Upgrade Paths section of the System Admin manual for version 2.3.7 of SL1. Updated the SL1 PowerFlow Platform manual to include updated upgrade instructions, information about bulk downloading reports, and other items for version 3.2.0 of PowerFlow. 8/15/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for SL1 PowerFlow Platform version 3.2.0, which adds the ability to bulk download reports, adds a new API endpoint to support bulk downloading reports, adds two new configuration options, and addresses multiple issues. Added release notes for SL1 PowerFlow powerflowcontrol (pfctl) Command-Line Utility version 2.8.0, which updates Couchbase-related checks, updates pfctl checks to require HTTPS certificates, and updates the pfctl init-sps action to use the HOST_ ADDRESS for the PowerFlow system. Added release notes for the Base Steps SyncPack version 1.6.0, which deprecates the "QueryGQL" step, adds the new "GQLRequest" step, and addresses an issue with the "Sync Service Requests from ServiceNow to SL1" application. Added release notes for Restorepoint 5.6 MR 20250813, which addresses issues with the Device table, the export of legacy backup files, and issues with Configuration Compliance reports. Added release notes for the Skylar Analytics Event Policies PowerPack v100, which contains event policies for Predictive Alerting and Anomaly Score. Added release notes for Skylar Analytics 1.7.1, which address an issue with the on-premises version of Analytics. Updated the Recommended Upgrade Paths section of the SL1 12.3.7 release notes.16Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
8/8/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Added the supported upgrade paths for SL1 12.3.7 to the System Administration manual. Added information about the new Skylar Options (JSON) field, which was added to the Behavior Settings page in SL1 12.3.7. Updated the list of agent versions for SL1 releases to include new versions for SL1 12.3.7. Updated the section on Configuring an SL1 Agent to Use a Proxy Server Connection to include instructions for specifying up to four proxy servers, which is an enhancement included in SL1 12.3.7. Added an update to the Montoring SNMP-Enabled Devices manual to reflect the new Poly Infrastructure v101 PowerPack version and name change. 8/8/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for SL1 12.3.7. This release, which is offered as both an ISO and a patch, includes updates to the Linux and Windows agents, new options for PowerShell credentials, updates to Skylar, and package updates to improve security and system performance. It also addresses several issues from previous releases. Updated the AP2 8.20.70-45 (Lokma) release notes to fix a typo in the command for installing AP2 TAR files. Added release notes for Poly Infrastructure v101 PowerPack, which introduces a company name change and updates for Python 3 compatibility. Added release notes for "SL1 Core Reports" PowerPack v120, which addresses numerous defects from previous releases. Added release notes for a Restorepoint MR20250807 hot fix that addressed an issue with the Advanced Debug log.21Views1like0CommentsLast week's updates to the Doc sites at docs.sciencelogic.com
7/25/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Updated the AMQP: RabbitMQ v104 PowerPack manual with unguided discovery directions and Basic/Snippet credential directions for the current SL1 user interface. 7/25/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added AMQP: RabbitMQ v104 PowerPack release notes which addressed an issue that generated error logs following nightly discovery.13Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
7/18/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Updated the Restorepoint 5.6 Manual with new Workstation Database Archive content to reflect new user options in the user interface. 7/18/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added release notes for SL1 12.3.6, which includes package updates and addresses multiple issues from previous releases. Added release notes for version 103 of the Cisco: ACI Multi-Site Manager PowerPack, which includes updates for compatibility with Python 3 and an addressed issue. Added Restorepoint MR20250716 release notes which addressed issues that prevented users from updating appliances and prevented Regex searches from properly searching archives. Log retention policies were also updated to apply to historic jobs in the database. Added release notes for version 111 of the Cisco: UC VOS Applications PowerPack release, which includes updates for Python 3 compatibility. Added release notes for version 104 of the Hitachi Data Systems: VSP PowerPack release, which includes updates for Python 3 compatibility. Added release notes for version 109 of the Tandberg Infrastructure PowerPack release, which includes updates for Python 3 compatibility and several resolved issues.18Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
7/3/25 Updates to the main documentation site at https://docs.sciencelogic.com/ : Updated the Poly Endpoint v103 PowerPack, which updates the PowerPack for Python 3 compatibility. Updated the Linux Base Pack v113 PowerPack, which includes the following updates: Python 3.11 compatibility and to use the latest gevent library. Addressed an issue that prevented the "Linux: ICDA Cache" and "Linux: Interface Cache" Dynamic Applications from processing interfaces without MAC addresses. Added the "Linux Memory Pressure Performance" Dynamic Application and the Linux: Large Open Files Configuration" Dynamic Application. Updated the Oracle Database v200 PowerPack, which includes extensive updates to many Dynamic Applications, collection objects, device classes, and run book actions. Several thresholds on multiple Dynamic Applications were also renamed. 7/3/25 Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ : Updated the Poly Endpoint v103 PowerPack, which updates the PowerPack for Python 3 compatibility. Updated the Linux Base Pack v113 PowerPack, which includes the following updates: Python 3.11 compatibility and to use the latest gevent library. Addressed an issue that prevented the "Linux: ICDA Cache" and "Linux: Interface Cache" Dynamic Applications from processing interfaces without MAC addresses. Added the "Linux Memory Pressure Performance" Dynamic Application and the Linux: Large Open Files Configuration" Dynamic Application. Updated the Oracle Database v200 PowerPack, which includes extensive updates to many Dynamic Applications, collection objects, device classes, and run book actions. Several thresholds on multiple Dynamic Applications were also renamed. Updated Restorepoint MR20250702 Release Notes which added restrictions for Lua device control commands and policy rules.19Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
6/27/25 Updates to the main documentation site at https://docs.sciencelogic.com/ : Updated the Skylar Analytics manual with additional steps for creating and customizing dashboards and charts in the Data Visualization component. Updated the Organizations & Users manual with a more detailed description of how role-based access control (RBAC) determines the features and content that users have access to in SL1. 6/27/25 Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ : Added Release Notes for the Cisco: Intersight v102 PowerPack, which updates the PowerPack for Python 3 compatibility. Added Release Notes for the Dell XtremIO v106 PowerPack, which updates the PowerPack for Python 3 compatibility. Added release notes for Skylar Analytics 1.6.1, which addresses issues with duplicate tables and metrics. Added release notes for version 111 of the Cisco: UC VOS Applications PowerPack release, which includes updates for Python 3 compatibility. Added release notes for version 8.20.70-45 of the AP2 Lokma release, which includes several updates to the Business Services, Devices, and Event Policy Editor pages.19Views0likes0CommentsDynamic Application Guide issue
Go to Dynamic Application editor and there in Alerts page and then open Guide, search for tab_idx the example code looks like this: o_999 != 5 and tab_idx in [’.1’,’.3’,’.4’,’.6’] and explanation in the same page looks like this: Surround each index with single-quotation marks ( ‘ ) The error is not that easily visible but the single-quotation mark is ('). And even if you have done some python already before doing your copy-paste from guide to alert property window and you are like normal human and tend to believe documentation you end up having lots of system errors. The error itself is a not that self-explanatory because it blames us about using non-ascii characters in code. This issue was found on 12.1.2 and is tested to be on 12.3.4 also.Solved39Views0likes2CommentsScienceLogic rest api x-em7-run-as header validation
We discovered that after updating our SL1 platform from 12.1 to 12.3 that the validation of the rest api request header "X-EM7-RUN-AS" has changed and is now more strict. In SL 12.1, we can (for example) delete an event using admin credentials and use the x-em7-run-as header to actually execute the request on behalf of a different user (in our scenario we use a customer-specific account). We used '/api/account/<accountid>' as a value for this header. Since SL 12.3 (or somewhere after 12.1), we noticed that '/api/account/<accountid>' is no longer accepted: any rest api call using the x-em7-run-as with value '/api/account/<accountid>' will return a HTTP 401 Unauthorized with corresponding message: { "errors": [ { "errorcode": "NO_AUTH", "message": "Valid authentication credentials not provided" } ], "messages": [], "resource_body": null } However, if I simply put '<accountid>' as the value for this header, the request succeeds. Can you please improve the documentation (https://docs.sciencelogic.com/api-developer-docs/Content/Web_Content_Dev_and_Integration/ScienceLogic_API/methods_headers_and_responses.htm#request-headers) and specify that the value for this header must be a number which matches a real user in the system. Also, the request also fails when using an account id value and that account is Inactive. Would be nice to read it in the docs. error message when trying to execute an action on a suspended user: { "errors": [ { "errorcode": "NO_AUTH", "message": "Account \u0027em7admin\u0027 failed authentication due to 1 account restriction(s)" } ], "messages": [ "This account is marked as \u0022inactive\u0022" ], "resource_body": null }Solved49Views1like1CommentThis week's updates to the Doc sites at docs.sciencelogic.com
6/13/25 Updates to the main documentation site at https://docs.sciencelogic.com/ : The supported SL1 12.3.5 upgrade paths were added to the SL1 Upgrade Path Matrix. The section on SL1 Backup Management was updated to add instructions for enabling the tmux utility prior to mounting backups and restoring, if necessary. The Snippet Dynamic Application Development manual was updated to provide additional context around the use of the root_device variable as it relates to Collector Affinity. The Cisco UCS Manager v105 PowerPack manual was updated to reflect the PowerPack's Python 3.6 compatibility and new directions for the unguided discovery workflow and creating credentials. The Restorepoint 5.6 manual was updated to add Amazon Web Services virtual appliance installation instructions. 6/13/25 Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ : Added release notes for SL1 Ibiza 12.3.5, which included package updates and addressed multiple issues from previous releases. The Cisco UCS Manager v105 PowerPack was updated for Python 3.6 compatibility. Restorepoint released Hotfix 20250612 to address an issue preventing users from clearing the Disabled checkbox on the Device tab.25Views1like0CommentsCMDB Syncpack, sending active status example
In the doc site there is an example to send Active status to cmdb, {%- set output = [] -%} {%- if device.active.unavailable == True -%}{%- set output = output + ['Unavailable'] -%} {%- endif -%} {%- if device.active.userDisabled == True -%}{%- set output = output + ['User Disabled'] -%} {%- endif -%} {%- if device.active.userInitiatedMaintenance == True -%}{%- set output = output + ['User Initiated Maintenance'] -%}{%- endif -%} {%- if device.active.userMaintenance == True -%}{%- set output = output + ['User Initiated Maintenance'] -%}{%- endif -%} {%- if output|length > 0 -%} {{ ", ".join(output) }} {%- else -%} {{ "Active" }} {%- endif -%} that example has both single-quotation and double-quotation marks, and when the whole code needs to be put inside double-quotation marks, that will then break the JSON. So please change those double-quotation marks to single-quotation marks in that example20Views0likes0CommentsShare your Product Documentation questions, issues, and ideas here.
The ScienceLogic Documentation would like to hear from you! This discussion area is where you can let us know if you have any suggestions for the various docs sites at https://docs.sciencelogic.com/. This includes: Areas where the documentation might be missing key information. Suggestions for examples in the docs. Out-of-date or deprecated content. Typos! Errors in the docs. Areas where the docs are confusing or hard to navigate. Issues with the search. Bad links. Or anything else about the docs you'd like to share. TIP: You can Reply to this page, or simply click the dark blue Start a Discussion button at top right to share your info about the docs with the doc team. Thanks so much!Solved241Views3likes12CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
5/23/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ The following PowerPack manuals were updated with the following: Monitoring NetApp: ONTAP REST v101 includes a sample credential for guided discovery workflow. Monitoring Dynatrace v200 includes support for version 2 of Entities API. Monitoring Cisco: HyperFlex v106 addresses an issue that occurred during discovery. The Restorepoint 5.6 manual includes updates to add Global Search regular expression functionality and new SAML setup entries. 5/23/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for Restorepoint MR20250521 which updates the Global Search page and Global Search API functionality. It also addresses Device Report and archive restoration issues. Added release notes for SL1 Hollywood 12.2.7 and SL1 Ibiza 12.3.4. Both releases include package updates to improve security and system performance and address issues from previous releases. Added release notes for version 108 of the Cisco: Video Endpoint PowerPack release, which includes updates for Python 3 compatibility. Added release notes for version 102 of the Dell EMC: VNX PowerPack release, which includes updates for Python 3 compatibility. Added release notes for the following PowerPacks: NetApp: ONTAP REST v101 includes a sample credential, new Dynamic Applications, and updates for Python 3 compatibility. Dynatrace v200 includes support for version 2 of the Entities API and updates for Python 3 compatibility. Cisco: HyperFlex v106 addresses an issue that occurred during discovery and updates for Python 3 compatibility. Cisco: Telepresence: Endpoints v102 updates for Python 3 compatibility.23Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
5/9/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for Restorepoint MR20250507, which addressed several support defects and updated the Device Search table and the Global Search API. Added release notes for version 103 of the Low-code Tools PowerPack, which includes updates to execution environments, improvements to standard and custom function substitutions, various bus fixes, and other changes.28Views0likes0Comments
About Product Documentation
Learn about documentation updates, ask questions, and share feedback about the docs.
Owned by: joshneighbors, Mike_Jasper, Bryan_Anderton, and SaraLeslieAdminCreated: 2 years agoOpen Group