Knowledge Base Article

Nexus Community Member Roles and Ranks

Nexus- our ScienceLogic Community is comprised of many different types of members.  We have different ways to identify and reward different participants based on who they are and their activities.  

  • Role- who the member is (Employee, Partner, Customer, Prospect) 
  • Rank- levels of members based on accumulated points and recognition, members move up as they participate more 

Role 

We have image/icons for employee members of the community so that you may more easily identify them:  

Ranks 

Nexus community members go up in ranks based on participation.  

Here are some of the participation activities we measure. Note that all require login to be tracked.  

  • Message and Content Views 
  • Posting a question, idea or other piece of content 
  • Commenting on a question, idea, blog or other piece of content 
  • ‘Liking’ content  

Here is our ranking system with the newest members starting at the bottom.  

Thanks for looking and as always- feel free to share your questions.  

Published 3 months ago
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