ServiceNow Incidents SyncPack v4.2.1 is Released
Hello, We are pleased to announce the release of ServiceNow Incidents SyncPack v4.2.1. Version 4.2.1 of the ServiceNow Incidents SyncPack updates the "Lock" feature to use a Redis lock instead of a Couchbase lock, which allows the SyncPack to function correctly when using DynamoDB or Couchbase as a database. You can download this update from the Support Center page. NOTE: This SyncPack uses the "ServiceNow Base Pack" PowerPack. Thank you, Release ManagementServiceNow CMDB SyncPack v3.6.4 Released
Hello, We are pleased to announce the release of our ServiceNow CMDB SyncPack v3.6.4. This SyncPack includes the following update: Addressed an issue caused by changes to the ServiceNow batch endpoint format when sending CIs to ServiceNow. Spaces are no longer accepted in the URL starting with ServiceNow Zurich. Thank you, Release ManagementServiceNow CMDB SyncPack v3.6.3 Release
Hello, We are pleased to announce the release of the ServiceNow CMDB SyncPack v3.6.3. This SyncPack addresses the following issues: Addressed an issue which prevented the interface sync GraphQL query from working if the SL1 AP2 version was 8.18.43-81 (JellyBean) or later. Addressed an issue that caused the device sync to fail due to the "EM71" region being overwritten. To address the issue, the "/api/v1/cache/dev-classes" API endpoint was updated to make the "default_dev_ class_id" and "servicenow_default_id" options configurable. You can download this and other SyncPacks from the Product Downloads > PowerPacks & SyncPacks tab on the Support portal. Please review the release notes for this SyncPack carefully before installing it. Thank you, Release ManagementServiceNow Base SyncPack v3.8.1
Hello, We are pleased to announce the release of ServiceNow Base SyncPack version 3.8.1, which is designed to support ServiceNow CMDB SyncPack version 3.6.1, also released today. Features Included in This Release Added updates to support "ServiceNow CMDB" SyncPack version 3.6.1. Thank you, Release ManagementServiceNow SyncPack Certification Update - Xanadu
Hello all – We are pleased to announce that ScienceLogic's latest integrations with ServiceNow are certified with ServiceNow Xanadu! This is an important milestone, taking place immediately after ServiceNow Xanadu was released. This is exciting news, because Each new ServiceNow release includes valuable features and enhancements that can significantly improve efficiency and functionality. Staying certified ensures our partners can leverage these innovations for their clients. As ServiceNow partners, being certified for the latest release is also crucial, because ServiceNow only maintains the last two releases (n-2). Older releases (more than two versions back) may no longer receive support or updates, making it challenging to troubleshoot issues or implement new features for clients still using outdated versions. As our customers update to the latest with ServiceNow's new releases, we ensure our scoped apps are certified every release to not only be in lock-step but also to leverage new capabilities. With Xanadu, ServiceNow has delivered their “Biggest AI Release Yet!” To learn more, see https://www.servicenow.com/community/releases-and-upgrades/ct-p/releases-and-upgrades. Thank you, Release Management
