Celebrating Innovation in IT: Honoring the 2024 ScienceLogic Innovators Award Winners
Whether you're a mid-size business or global organization, innovation stands as a pivotal force that drives enterprise success and scalability. When IT operations teams fully engage with the spirit of innovation, they unlock a multitude of opportunities and push the boundaries of what's possible. This is the essence behind the ScienceLogic Innovators Awards—a program designed to spotlight those visionaries who are making significant contributions to efficiency, scalability, and innovation through their work with the ScienceLogic AI Platform. The 2024 ScienceLogic Innovators Awards are here! This celebrates individuals and teams who dare to redefine the limits of IT. This year’s awardees have not only exhibited extraordinary creativity but have also set new benchmarks in leveraging the ScienceLogic AI Platform to tackle complex challenges and foster the next generation of AIOps. These recipients hail from diverse industries but are united by their commitment to advancing technology's frontiers. Meet the 2024 Innovators Award Winners LTIMindtree - Cloud Transformation Innovator Sivachandrakarthik (Siva), a Principal at LTIMindtree, spearheaded a groundbreaking initiative that integrated the ScienceLogic AI Platform with the company's CloudXperienz platform. This enhanced multi-tenancy and service delivery across more than 25 customers, monitoring 45,000 configuration items within 11 months. LTIMindtree achieved operational efficiencies of 35% and reduced downtime by 20%, clearly demonstrating the potential of forward-thinking collaboration. Computacenter - Contribution to Community and Collaboration Innovator Neil Edwards, a Technical Architect at Computacenter, addressed challenges related to innovating and going the extra mile to improve the ScienceLogic out-of-the-box Powerpack with Meraki Cloud managed devices. His efforts in improving operational efficiency resulted in a dramatic reduction of incidents, from 700 per month to about 100. By sharing these innovations with the ScienceLogic Nexus community, Computacenter has empowered others to adopt similar efficiencies in their IT environments. GDIT - Beyond Monitoring Solutions Pioneer Under the leadership of Gary Slebrch, Vice President of Technology at GDIT, the company's Cove AIOps solution harnessed the ScienceLogic AI Platform to expand its monitoring capabilities. This growth, from 1,200 devices to 13,200 objects, represents a 1000% increase, significantly enhancing operational efficiency and decision-making. Real-time data now offers unprecedented visibility into user activity and system performance. Tata Consultancy Services (TCS) - Dev's Choice Innovator Led by Solution Architect Sankalp Singh, TCS introduced Monitoring as Code (MaC) within the ScienceLogic AI Platform, transforming the management of dynamic IT landscapes. By automating processes like server onboarding and Maintenance Mode scheduling, TCS saved approximately 310 hours of manual effort per month, illustrating substantial efficiency gains and cost savings. Softility - Automation and Efficiency Innovator Innovators Sushil Mulukala, Sr. Associate Consultant, and Chenchu Sowmya Dhulipalla, Software Engineer, alongside their team at Softility, showcased the power of automation in a large public sector agency. By leveraging continuous monitoring and improved ticketing processes with ScienceLogic, they saved over 200,000 hours in six months, allowing engineers to focus on more complex tasks. Axians UK - Integration and Customization Innovator James Masters, a consultant at Axians UK, earned recognition for his innovative integration of Juniper Mist's AI-driven wireless platform with ScienceLogic's monitoring capabilities. His development of a comprehensive Powerpack significantly increased customer acquisition and service offerings, growing supported sites from 250 to 1,000 and improving renewal rates and responsiveness. These exemplary projects serve as a testament to what can be achieved when cutting-edge technology meets visionary leadership. For IT professionals seeking to enhance operational efficiencies or drive digital transformation, the achievements of this year's winners provide invaluable lessons and insights. Watch our On-Demand PowerHour event, where the ScienceLogic Innovators share their ideation processes, the challenges they overcame, and the execution strategies behind these groundbreaking projects. Don't miss the opportunity to learn and be inspired—watch on-demand webinar or check out our winner’s page!Innovators Awards - Final Use Case Showcase: Get Inspired by Cisco
NOTE: AWARDS APPLICATIONS CLOSING THIS WEEK! Enhancing Enterprise Efficiency with Cisco Managed Services Background The surge in remote work and the proliferation of connected devices have heightened the need for advanced solutions that offer improved network visibility, faster incident resolution, and streamlined management processes. Challenge Enterprises have struggled with visibility over their networks due to the rise of hybrid cloud environments and the complexity of managing multiple devices. Cisco Managed Services was not alone. Traditional support services often failed to address some of these emerging needs, leading to increased downtime and diminished user experience. Solution In the culmination of an 18-year ambition, Cisco Managed Services has enabled end-to-end network visibility and automated intelligence-driven correlation and remediation to deliver a better user experience for their enterprise clients. With visibility, event correlation, and workflow automation enabled by SL1, they developed automated steps to diagnose and resolve the most commonly occurring problems across the client base. This innovative solution, Virtual Engineer, frees their engineers to work on innovation instead of manual, repetitive tasks. Results The implementation of Cisco Managed Services resulted in significant improvements: Enhanced Visibility: Enterprises gained comprehensive insights into their network performance, leading to timely issue detection and resolution. Reduced Mean Time to Resolution: Mean time to restoreincidents decreasedfrom 351 minutes to just 2.4 minutes, significantly enhancing productivity. Automation Savings: With over 280,000 hours saved through automation, engineers could allocate their efforts towards higher-value initiatives. Cisco's Managed Services exemplify how innovation in technology and automated processes can transform enterprise operations.By leveraging these solutions, businesses gain the agility to respond efficiently to challenges.The lessons learned and best practices shared by Cisco provide valuable insights for organizations looking to integrate AI and automation into their operations. Applications are closing this week! You too can join the ranks of tech innovators who are shaping the future of enterprise operations. Don’t delay.Apply for the Innovators Awards today!
