Node Navigation
Featured Content
Recent Content
Week of June 23, 2025 - Latest KB Articles and Known Issues
2 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri23 hours agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator8Views0likes0CommentsOracle: Database v200 PowerPack Release Notification
We are pleased to announce that the Oracle: Database v200 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu4z000000Xa2QCAS/oracle-database Enhancements and Issues Addressed The following enhancements and issued addressed are included in this release of the PowerPack: Removed the following dependencies to improve the discovery process for Oracle devices: tnsnmanes.ora smon process pmon process Listener status parsing OS informations oratab (for Linux servers) Refactored nearly all Dynamic Applications to eliminate cache dependencies, enhancing overall system reliability and performance. Removed support for the following SOAP/XML credential headers: SID:PORT TNS_ADMIN GRID_PATH HOST TYPE_OF_OS Updated the Collector Affinity from Root device collector to Assigned collector. Modified the PowerPack so Windows users no longer need a PowerShell credential. Maintained support that Linux users must still use the SSH credential for the following Dynamic Applications: Oracle: DB Archived File System Stats Oracle: DB Non-Archived File System Stats Added support for Oracle Database version 23ai. Made the following updates for the "Oracle: DB Server Config" Dynamic Application: Removed the cache dependency Updated the discovery object Renamed the "OS Type" collection object to "Port String" Removed the following collection objects: Oracle DB Status DB Name UUIDAvailable OS Version Server Config Listener Lookup PMON Lookup ASM Lookup Oratab Lookup Oracle DB Config Lookup Status SMON Lookup RAC Lookup Made the following updates for the "Oracle: DB Instance Discovery" Dynamic Application: Removed the cache dependency Removed the "RAC Status" collection object Renamed the following collection objects: "Instance Config" to "Database-Level Information" "Listener Host" to "Database Created Date" "Listener Names" to "Database ID" "Instance" to "Database Name" "Instance Status" to "Database Open Mode" "Listener Port" to "Database Role" "Oratab Entry" to "Database Unique Name" "Listener Config" to "Instance-Level Information" "Listener Name" to "Instance Hostname" "Listener Instances" to "Instance Name" "Listener Log File" to "Instance Startup Time" "Listener Parameter File" to "Instance Status" "Listener Protocol" to "Instance Version" Made the following updates for the "Oracle: DB Instance Config" Dynamic Application: Removed the "Instance Reachable" collection object Added the "ASM Installed" collection object Removed the following alerts and events: Oracle: DB Instance Connection Status Reachable Oracle: DB Instance Connection Status Unknown Oracle: DB Instance Connection Status Unreachable Updated the "Oracle: DB Log Alerts Config" Dynamic Application to align to CDB Oracle Database instances. Made the following updates for the "Oracle: DB Data Guard Gap Stats" Dynamic Application: Modified the Dynamic Application to only collect if the Oracle database has the parameter dg_ broker_start set to TRUE Simplified the query to improve performance of the Dynamic Application Renamed the following collection objects and presentation objects: From "Gap to Primary" to "Thread" From "Gap Received" to "Last Sequence Received" From "Gap Applied" to "Last Sequence Applied" From "Standby DB" to "Name"Made Made the following updates for the "Oracle: DB Resource Stats" Dynamic Application: Renamed the following thresholds: From "Process Utilization Critical" to "Process Utilization Percent Critical" From "Process Utilization Major" to "Process Utilization Percent Major" From "Session Utilization Critical" to "Session Utilization Percent Critical" From "Session Utilization Major" to "Session Utilization Percent Major" From "Transaction Utilization Critical" to "Transaction Utilization Percent Critical" From "Transaction Utilization Major" to "Transaction Utilization Percent Major" Added new thresholds: Process Utilization Percent Minor Session Utilization Percent Minor Transaction Utilization Percent Minor Renamed the following alerts: From "Oracle: DB Process Utilization exceeded critical threshold" to "Oracle: DB Process Utilization % exceeded critical threshold" From "Oracle: DB Process Utilization exceeded major threshold" to "Oracle: DB Process Utilization % exceeded major threshold" From "Oracle: DB Process Utilization has returned to normal" to "Oracle: DB Process Utilization % has returned to normal" From "Oracle: DB Session Utilization exceeded critical threshold" to "Oracle: DB Session Utilization % exceeded critical threshold" From "Oracle: DB Session Utilization exceeded major threshold" to "Oracle: DB Session Utilization % exceeded major threshold" From "Oracle: DB Session Utilization has returned to normal" to "Oracle: DB Session Utilization % has returned to normal" From "Oracle: DB Transaction Utilization exceeded critical threshold" to "Oracle: DB Transaction Utilization % exceeded critical threshold" From "Oracle: DB Transaction Utilization exceeded major threshold" to "Oracle: DB Transaction Utilization % exceeded major threshold" From "Oracle: DB Transaction Utilization has returned to normal" to "Oracle: DB Transaction Utilization % has returned to normal Added new alerts and events: Oracle: DB Process Utilization % exceeded minor threshold Oracle: DB Session Utilization % exceeded minor threshold Oracle: DB Transaction Utilization % exceeded minor threshold Made the following updates for the "Oracle: DB RAC Flash Recovery Stats" Dynamic Application with the following: Added a new threshold: Flash Recovery Usage Minor Added a new alert and event: Oracle: DB RAC Flash Recovery Usage exceeded minor threshold Renamed the "Oracle: DB Tablespace Stats" Dynamic Application to "Oracle: DB Tablespace Datafile Stats" and addressed an issue related to data collection and alerts. Added the new "Oracle: DB Overall Table Stats" Dynamic Application. Added two new collection objects to the "Oracle: DB Tablespaces and Datafiles Status Config" Dynamic Application: Tablespace Autoextensible (Group 1- If the tablespace has autoextensible datafiles) Autoextensible (Group 2- If the datafile is autoextensible) Added the new "Oracle: DB Instance Device UID Update Required" run book automation and "Oracle: DB Instance Device UID Update" run book action to update unique identifiers on Windows devices. Updated the following Dynamic Applications to align to the root device rather than to the CDB/PDB if the Oracle device is a RAC instance: Oracle: DB RAC Disk Group Space Stats Oracle: DB RAC Flash Recovery Stats Oracle: DB RAC Global Cache Stats NOTE: After updating the PowerPack to version 200, ScienceLogic recommends manually unaligning the RAC Dynamic Applications because they might remain aligned at the CBD and PDB level after updating. Then you must run the discovery session again or manually align the RAC Dynamic Applications to the root device. Otherwise, they will be aligned during nightly discovery. Removed deprecated Dynamic Applications: Oracle: DB ASM Diskgroup Config (moved) Oracle: DB ASM Instance Config (moved) Assigned the "Oracle Database: Instance" device dashboard to the following device classes: Database Container Instance Database Instance Database RAC Instance Database Server Pluggable Database Removed the following API Event Policies: Oracle: DB Could not find SID instances in oratab Oracle: DB failed to get SERVICE_NAME details from the server Oracle: DB instance listener is down Addressed an issue that prevented the "ASM" Dynamic Applications from collecting data when the database credential contained the value %D. Addressed an issue that caused messages about the obsolete "Oracle: DB ASM Dynamic Application Alignment" run book action to be logged on the Database Container Instance device. Addressed an issue that caused non-container instances to retrieve alerts from other instances. Addressed an issue that prevented Oracle devices with Native Network Encryption (NNE) enabled from aligning to Dynamic Applications. Decreased the number of sessions created by the PowerPack by 68% which contributes to improved system efficiency. Please refer to the Oracle: Database v200 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Oracle: Database v200 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Oracle: Database v200 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report.7Views0likes0CommentsLinux Base Pack v113 PowerPack Release Notification
We are pleased to announce that the Linux Base Pack v113 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZHFCA4/linux-base-pack Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Updated the PowerPack for Python 3.11 compatibility and to use the latest gevent library. Addressed an issue that prevented the "Linux: ICDA Cache" and "Linux: Interface Cache" Dynamic Applications from processing interfaces without MAC addresses. Added the following new Dynamic Applications: "Linux Memory Pressure Performance" Dynamic Application. "Linux: Large Open Files Configuration" Dynamic Application. NOTE: After you update to version 113, the "Linux: Memory Pressure Performance" and "Linux: Large Open Files Configuration" Dynamic Applications will not automatically align. If you want to monitor memory pressure or Open files, ScienceLogic recommends that you align them manually or use the template. Added a new "CPU Work Utilization %" presentation object to the "Linux: CPU Performance" Dynamic Application. Please refer to the Linux Base Pack v113 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Linux Base Pack v113 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Linux Base Pack v113 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report.7Views0likes0Comments- 14Views0likes0Comments
Poly Endpoint v103 Py3 PowerPack Release Notification
We are pleased to announce that the Poly Endpoint v103 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZfMCAW/polycom-endpoint Enhancements and Issues Addressed As this PowerPack has low usage relative to other integrations, ScienceLogic has limited access to test environments for this technology. ScienceLogic would like to invite users to assist in validation of the latest version, v103, of this PowerPack which implements Python 3.6. Please reach out to your account team to gain access to the latest release. The following enhancements and addressed issues are included in this Limited Availability release:: Updated the PowerPack for Python 3.6 compatibility. Renamed the PowerPack to "Poly Endpoint" PowerPack. Please refer to the Poly Endpoint v103 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Poly Endpoint v103 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Poly Endpoint v103 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Poly Endpoint v103 Py3 PowerPack Release can be found in the Release Notes5Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
6/27/25 Updates to the main documentation site at https://docs.sciencelogic.com/ : Updated the Skylar Analytics manual with additional steps for creating and customizing dashboards and charts in the Data Visualization component. Updated the Organizations & Users manual with a more detailed description of how role-based access control (RBAC) determines the features and content that users have access to in SL1. 6/27/25 Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ : Added Release Notes for the Cisco: Intersight v102 PowerPack, which updates the PowerPack for Python 3 compatibility. Added Release Notes for the Dell XtremIO v106 PowerPack, which updates the PowerPack for Python 3 compatibility. Added release notes for Skylar Analytics 1.6.1, which addresses issues with duplicate tables and metrics. Added release notes for version 111 of the Cisco: UC VOS Applications PowerPack release, which includes updates for Python 3 compatibility. Added release notes for version 8.20.70-45 of the AP2 Lokma release, which includes several updates to the Business Services, Devices, and Event Policy Editor pages.3Views0likes0CommentsDell EMC: XtremIO v106 Py3 PowerPack Release Notification
We are pleased to announce that the Dell EMC: XtremIO v106 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZXDCA4/dell-emc-xtremio Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: The PowerPack was updated for Python 3.6 compatibility. Please refer to the Dell EMC: XtremIO v106 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Dell EMC: XtremIO v106 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Dell EMC: XtremIO v106 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Dell EMC: XtremIO v106 Py3 PowerPack Release can be found in the Release Notes8Views0likes0CommentsHigh CPU Usage When Launching PowerShell on Windows Server
Hi encountered an issue where simply launching a PowerShell terminal on a Windows server causes the CPU to spike to 100%? We're currently experiencing this behaviour on a windows server. No scripts are being executed — the spike occurs immediately upon opening the terminal. Additionally, our data collection process involves launching a new PowerShell instance for each script, which significantly compounds the CPU load and severely impacts server performance. We have turned off AV to test and same issueSolved52Views0likes4CommentsMonitoring Cisco Secure Access environment
Is there any PPK in development or anything already existing that would allow us to monitor the Cisco Secure Access environment in SL? Cisco Secure Access is a cloud-delivered security service edge (SSE) solution that provides secure access to resources from anywhere, leveraging a zero-trust approach. It combines various security capabilities like ZTNA, SWG, CASB, and FWaaS into a single, cloud-managed platform. This simplifies IT operations, enhances security posture, and offers a seamless user experience for accessing applications and data. API DocsSolved20Views1like1CommentAP2 Release Lokma
We're happy to announce that AP2 Lokma release (8.20.70-45) is now available! This release includes: The ability to set the refresh interval for services in bulk on the Business Services page Enhanced data handling and visibility on the Devices page Improvements to the Event Policy Editor Plus several additional new features and enhancements Please see the associated Release Notes for more information on these and other changes found in this release. You can download Lokma and associated release notes following this link: https://support.sciencelogic.com/s/release-file/aBtVL0000000zt70AA/lokma16Views0likes2CommentsWeek of June 16, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.renecantwell7 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator12Views2likes0CommentsDashboarding: questions and (maybe) ideas
Sorry because I am the major wrong-doer, I put quite many things in this post. Table widgets. What is the meaning of Aggergation in Metrics value. For me it seems whatever I choose from there the values are always the same, in this example above table widget shown Max and lower Min aggregations, and those values are not dependent of chosen time window, seems to be the last value, always. the Aggregation in table widgets. As I as a human (would like to) understand should show the Max and Min values of the metrics from the chosen time window. Am I just understanding it wrong? Index names in table widgets. In graph it shows those index names but I have not been able to show those names in table, just values. Is that Works-as-Designed or my mistake? Help in editing dashboards? In AP2 UI all help seems to be behind Help button in the title row. Except that in some windows, for example when you are editing dashboard widgets, there is no title row -> no help available. For user that means that I have to close editing that widget, go back, press help and then go back to dashboard page/tab and start editing that widget. Not very user friendly. Is that also Works-as-Designed? These are from 12.3.5 + 8.20.214Views2likes1Comment