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12/5/25 Documentation updates to the main docs site at https://docs.sciencelogic.com/ Updated the Skylar Compliance SyncPack manual to reflect changes made for version 3.0.0 , including the rebrand of Restorepoint to Skylar Compliance. Updated the Skylar Compliance manual to reflect changes made for the 20251203 maintenance release. 12/5/25: Documentation updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for the Net-SNMP Base Pack v104, which updates Dynamic Applications to ensure compatibility with PHP 8 standards. Added release notes for Skylar Compliance MR20251203 which updates the user interface of the "Upload Registration File" and "Manual Upgrade" modals to display a link to the new support site, where you can upload appliance keys and receive the associated update file. Added release notes for the Skylar Compliance SyncPack version 3.0.0, which rebrands the SyncPack to Skylar Compliance, adds the "Skylar Compliance: Pre Check" application, adds and updates multiple steps across multiple applications, and addresses multiple issues. Added release notes for the Skylar Compliance PowerPack version 107, which rebrands the PowerPack to the "Skylar Compliance" PowerPack.6Views0likes0CommentsSkylar Compliance v3.0.0 SyncPack and Skylar Compliance v107 PowerPack are released
Hello, We are pleased to announce the release of the Skylar Compliance (formerly Restorepoint) v3.0.0 SyncPack and the associated Skylar Compliance v107 PowerPack. These releases contain many important updates, detailed here and in the Release Notes. With this release, ScienceLogic has rebranded the "Restorepoint" SyncPack to the "Skylar Compliance" SyncPack. You will notice this rebranding throughout the SyncPack, along with the Skylar Automation (formerly PowerFlow) platform. This change, as well as similar branding changes to the other products offered by ScienceLogic, reflects ScienceLogic's commitment to delivering intelligence that accelerates outcomes through service-centric observability, AI-driven operations, and intelligent automation. For more information, see the ScienceLogic website (https://sciencelogic.com/platform/overview) Features Included Updated the "CreateSkylarComplianceDevice" step to improve device creation and onboarding in the following ways: Updated plug-in retrieval to ensure the latest plug-in data is fetched, which will improve configuration of device backup protocols. Updated logic when preparing credentials to prevent duplicate creation of credentials. If a Skylar Compliance Device ID already exists for a device, it will not be created as a duplicate, and the Skylar One custom attribute will be updated." Updated the "Get Plugin Details" step to use real-time plug-in data. This ensures that whenever you update a device's configuration and/or protocols, you can log in to Skylar Compliance and adjust the default configuration of the plug-in. Subsequently, when a new device is registered, the real-time plug-in default configuration will be fetched, along with the protocol, enabling the creation of a new device using these updated details. Combined three of the steps in the "Skylar Compliance: Sync Devices" application into the "Retrieve Device Group Data from Skylar One" step to improve the efficiency of the process when retrieving devices under the "Skylar Compliance Devices" group and fetching the device limit from Skylar Compliance. Combined multiple steps of the "Skylar Compliance: Sync Devices" application into the "CreateandValidateCustomAttribute" step to allow a custom attribute to be created for a device if one does not exist. Additionally, added logging if a custom attribute already exists for a device. Added the "Skylar Compliance: Pre Check Application" Application, which runs a series of checks against Skylar Compliance (to ensure successful authentication and capacity) and Skylar One (to ensure proper connectivity, permissions, and API access). Running the application generates a detailed report that outlines the system's health, checks authentication compatibility with both Skylar Compliance and Skylar One, and highlights any necessary actions to take before proceeding. Added the "Device Provisioning Report" step to the "Skylar Compliance: Onboard Device" application. This step compiles information from previous steps and generates a "Device Provisioning" report. Added the "Enrich Devices with Credentials data " step to the "Skylar Compliance: Onboard Device" application. This step fetches and validates credential data from Skylar One using the globally unique identifiers (GUIDs) of the associated credential. Devices with missing or invalid credentials are flagged for review, then the enriched data is passed to the next step in the Skylar Compliance onboarding workflow. Added the "Get Device Details" step to the "Skylar Compliance: Onboard Device" application. This step gathers relevant information for each device, such as device property details, linked credentials, device class information, and device collector group information. Added the "Get collector group from Skylar One" step to the "Skylar Compliance: Onboard Device" application. This step fetches Data Collector information responsible for mapping agents in Skylar Compliance. Report data will now be generated when creating devices, both when a device failed to be created and when a device is successfully created. Updated the logic used when finding the Skylar Compliance domain and mapping it to a new device. Improved security when transferring data from one application step to another, such as transferring credential information. Added the "Skylar Compliance: Create or Update Custom Links" application, to allow for the creation and update of custom links for devices in Skylar Compliance. This application replaces functionality that was previously handled by the "Skylar Compliance: Sync Devices" application. NOTE: In order to successfully use the "Skylar Compliance: Create or Update Custom Links" application, you must set the "create_custom_link" configuration option value to zero in the "Skylar Compliance: Sync Devices" application before running the new application. Issues Addressed The following issues were addressed in this release: Addressed an issue with the "Skylar Compliance: Onboard Device" application that caused an error to be generated due to the default assignment of values from the SyncPack. (Cases: 00523695, 00527168) Addressed an issue that prevented Skylar Automation from successfully accessing the Skylar Compliance API. As a part of the fix for this issue, Skylar Automation will now check the HTTP response code during the "GetSkylarComplianceLicenseDetails" step, and will raise a "StepFailedException" error if a "401 - Unauthorized error" message is received. (Case: 00500459) Thank you, Release Management6Views0likes0CommentsWe’re hosting a live AMA on r/sysadmin about the future of IT operations, join us!
Hi everyone — tomorrow we’re opening up a two-hour AMA focused on real-world IT operations: the challenges you’re facing today, the shifts coming with automation and AI, and what modern observability looks like as environments keep getting more complex. We’d love for you to join us at noon, Eastern, Thursday, Dec 4 here: https://www.reddit.com/r/sysadmin/comments/1pd8den/we_work_on_observability_and_automation_at/ You’re the experts running ScienceLogic in the wild and we’d love to hear your voice as part of the conversation. It will be interesting to hear from the broader sysadmin community which includes more than two million subreddit members. We expect to see the full range of ops experience levels, complexity and scale, large streamlined monitoring teams, and admin armies of one. Swing by and say hello, we look forward to seeing you there. And of course, Jared and I took AMA selfies.22Views1like0CommentsWeek of November 24, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri5 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator13Views0likes0CommentsNet-SNMP Base Pack v104 PowerPack Release Notification
We are pleased to announce that the Net-SNMP Base Pack v104 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZUYCA4/netsnmp-base-pack Enhancements and Issues Addressed The following changes are included in this release: Resolved an issue where the “Net-SNMP CPU” and “Net-SNMP Physical Memory” Dynamic Applications would return PHP errors in logs by updating both Dynamic Applications to meet PHP 8 compatibility standards. Please refer to the Net-SNMP Base Pack v104 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Net-SNMP Base Pack v104 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Net-SNMP Base Pack v104 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Net-SNMP Base Pack v104 PowerPack Release can be found in the Release Notes.8Views0likes0CommentsVMWare: vSphere Base Pack v309 PowerPack Release Notification
We are pleased to announce that the VMWare: vSphere Base Pack v309 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZeiCAG/vmware-vsphere-base-pack The following enhancements and addressed issues are included this release of the VMWare: vSphere Base Pack v309 PowerPack: As of version 309 of the PowerPack, you can now define whether to require SSL verification. The VMware credential now includes a CURL option called "SSLVERIFYPEER" which allows you to configure whether to skip or require verification. As of version 309, the PowerPack no longer supports VMware versions below 7.0. Added support for discovery of Template and VirtualMachine folders to the PowerPack. Added DCM+R support for Virtual Machine to Windows Server devices. Added Component Availability Identifier to the "Unique Id" collection object in the "VMware: NetworkFolder Network Discovery" Dynamic Application in order to correctly reflect the availability status of the network. When networks are removed, their status will now correctly update to "Unavailable" and they will vanish according to vanishing settings. (Support Case: 00433671) Addressed an issue that caused a "-1" value to be returned for a performance metric. The fix correctly handles "-1" as NO DATA in performance Dynamic Applications. (Support Case: 00434633) Addressed an issue with the "Vmware: Datastore Storage Performance" Dynamic Application that caused "NoneType" errors when processing lists. (Support Case: 00416987) Addressed an issue that prevented device information from updating properly after upgrading to version 308 of the PowerPack. (Support Case: 00402298) VM Snapshots created by third-party tools would sometimes be missing data such as age (creation time) or size. Those configurations are now supported. (Support Case: 00363112) Addressed an issue with the "Vmware: VirtualMachine Configuration" Dynamic Application that prevented VM Snapshots from updating correctly. (Support Case: 00397489) The collector affinity of "VMware: HostSystem Memory Performance" Dynamic Application has been changed to root affinity, as it requires cache data only available on the root collector. (Support Case: 00431040) Removed the "other" option from the "Vmware: Events" snippet. (Support Case: 00370913) Addressed an issue that caused the VMware credential tester to fail when it should not. Note: This issue is addressed for version 12.2.0+ of SL1. VMware PowerPacks running on version 11.3-12.1.x will still be unable to run the credential test. Addressed an issue that prevented the "Virtual Disk Average Read Latency" and "Virtual Disk Average Write Latency" metrics in the "VMware: Datastore Cluster Storage Performance" Dynamic Application from collecting data. Addressed an issue that caused the "VMware: Component Count Config" Dynamic Application to fail. Addressed an issue that caused the "Vmware: VirtualMachine IC UpTime" Dynamic Application to trigger notice events in the system logs. Addressed an issue that caused the "Vmware: VirtualMachine Configuration" Dynamic Application to discover a false snapshot that shared a name with the virtual machine and contained no other information. Addressed an issue that prevented a Virtual Machine configuration from updating to reflect the additional available data if VMware Tools is activated or deactivated on a Virtual Machine. Please refer to the VMWare: vSphere Base Pack v309 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the VMWare: vSphere Base Pack v309 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The VMWare: vSphere Base Pack v309 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the VMWare: vSphere Base Pack v309 PowerPack Release can be found in the Release Notes.106Views1like2CommentsvSphere PowerPack v309
Regarding latest release vSphere PowerPack v309 vSphere version 6.7.0 is supporting and working fine with the current running Vcenter base pack version v308, But the latest Vcenter base pack version 309 will not support vSphere version 6.7.0. (below 7) Hence with this how how we can proceed with upgrade to v309. Please suggest.33Views2likes1CommentScienceLogic Team observing US Holiday Thanksgiving- Nov 27th & 28th
Hello Nexus Community Members, Just a note that the SL team is observing the US Holiday Thanksgiving today and tomorrow. Our Product Managers & Subject Matter Expert's (SME's) will be back online on Monday. Thank you for all of your great participation, I really enjoy seeing the discussions going on. There is so much great information, best practices and ideas being shared amongst our customers and employees. Best Regards, Sara18Views0likes0Commentsevent_insight database
Is there somewhere documentation that explains tables in event_insight database. We would like to understand what are the alert_type and alert_category values used there. This database could be really interesting place to find for example alert statistics per organization or the noisiest collectors etc. Those things are otherwise pretty difficult to find.55Views1like2CommentsWeek of November 17, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri11 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator15Views1like0CommentsScienceLogic Leadership Interview with Dave Link and Douglas 'DJ' James
For years, SL1, PowerFlow, Restorepoint, and Skylar AI have powered IT operations through visibility, automation, compliance, and intelligence. Now, we are unifying these capabilities under the Skylar name as part of the ScienceLogic AI Platform. In this conversation, Dave Link and Douglas "DJ" James discuss what this change means for customers, how the platform has grown more integrated over time, and how unifying under the Skylar name reflects the new era of ScienceLogic.5Views0likes0CommentsLearn more about Skylar Automation
Skylar Automation is ScienceLogic’s low-code/no-code automation and integration offering, orchestrating workflows across IT ecosystems at scale. It efficiently and seamlessly connects Skylar One data, signals, and insights with ITSM, DevOps, and cloud tools to enable closed-loop automation. It’s also sustainable, highly performant, and easy to maintain without requiring dedicated staff. Beyond simply unifying siloed systems and powering intelligent automation, Skylar Automation eliminates manual toil, improves efficiency, and helps organizations progress on their journey toward Autonomic IT.6Views0likes0Comments
