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Jeff_Kinny
Icon for Contributor II rankContributor II
24 days ago

Can't get new device icon to show

Hi all, I'm trying to upload a new device icon for a custom Powerpack I'm creating (Ruckus SNMP). I've taken a screenshot of the logo as a .png.

First I tried to follow the documentation here, found a tool to convert the png to a svg, and SL shows me an error:

Next, I just tried uploading the png in various sizes (128, 300, and 600). All of them successfully upload, and show an actual icon the Icon browser minus that grey frame (see screenshot below). However, when I apply this Icon in the Device Class view, the device itself just shows a blank window where the icon would be. Anyone had any experience doing this?