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kenwu's avatar
kenwu
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2 months ago

CMDB Sync - Attributes Sync per ci class

Hallo  This is more of a PowerFlow discussion on the CMDB Sync pack. Currently the mapping of attributes is not restricting on what class have what attributes. It is mostly coming down to what we cu...
ApurvaBirala's avatar
ApurvaBirala
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2 months ago

kenwu Trying to understand - Is the concern here the payload size? Wondering if the unwanted attributes are coming in the way of sync, extending the time of the sync, etc.

  • kenwu's avatar
    kenwu
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    2 months ago

    HI Apurva, 

    There are 2 things that is discussed here.

    1. What are the attributes that we are sending to ServiceNow, the example above, provide 8 attributes that will get ignore by ServiceNow. as per Cpu / software / serial number
    2. As the above payload for 1 Ci, we have 30 attributes while that minimally, 8 of them are ignored by ServiceNow, as they are mapped as they are available in SL/PF. That's nearly 25% of payload.  

    When we are synching 80K devices, that will change the payload size and wait time.