sciencelogic platform

36 Topics

How Do I Set The Parent Device Of A Device?
Hello, I hope someone can assist with the following. I am using Device Component Mapping to create a hierarchical/tree structure of devices, but SL seems to assign the Parent Device attribute randomly for each device created, and I need to be able to set the Parent Device correctly, so that the hierarchical structure is correct. I have data that contain a set of locations that correspond to the tree structure. The structure has this concept: One Country -> Many Cities -> Many Buildings -> Many Rooms. Each data record has an id, a name, a parent id and a type. The data is split into cities, buildings and rooms. For example, a city record might be as follows: id: CITYPARIS, name: Paris, parent id: CTRYFRANCE, type: city. A building record might be as follows: id: BLDGMONTPARNASSE, name: Tour Montparnasse, parent id: CITYPARIS, type: building. And to complete the picture, a room record might be as follows: id: ROOMMEETING1, name: Meeting Room 1, parent id: BLDGMONTPARNASSE, type: room. When I create one of the 'tree' levels of devices (it could be city, or building, or room), in my Dynamic Application, the code snippet extracts cached data where the type is 'city', then passes the extracted data to the result handler, which populates the four collection fields: id, name, parent_id, type. The id field is set to be the Unique Identifier, the name field is set to be the Device Name, and the type field is set to be Class Identifier 1 (I've created device classes for each tree level, allows me to have funky icons to distinguish the devices visually). The DA then creates devices for each record found, and I see them appearing on the Device Manager screen. However, when I examine each device, the Parent Device that is set seems to be random. For example, three city devices created (Paris, Nantes, Poitiers) all were assigned a Parent Device of 'Paris', the name of one of the devices created, instead of using their own parent_id values. Is there a way to tell SL what the Parent Device for each device record should be, perhaps in the snippet or somewhere else? Can I use one of the field values extracted from the cached data (ideally, my parent_id) as the value for the Parent Device field? This is my first post here, so apologies if this is in the wrong place!
Solved
TADAndyMarshall
2 years ago Place Skylar One (SL1)
454Views
1like
14Comments
Extend Internal Interface collection
Hi All, As a default Sl1 is polling the interfaces with limited metrics , if i need to add few metrics additional is is possible to extend the internal collection? Basically i don't want to create a new DA and poll the interfaces for the limited metrics , with the same poll cycle i need to capture the additional details.
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Issac
2 years ago Place Skylar One (SL1)
312Views
2likes
6Comments
Is anyone else running SL1 v12.1.2?
We were supposed to be upgraded to v12.2 but problems with Aurora (the AWS database offering) we have ben placed onto v12.1.2. We were handed the system on September the 9th, and the release notes are dated the 10th. It has zero backward compatibility with collectors (all must be on 12.1.2) and we've been plagued with critical system alerts before we even attached a collector. I kind of get the feeling that we're alpha testing this release.... ☹️ Can anyone else, give me some comfort and confirm that we are not the Guinea Pigs for this release?
yaquaholic
2 years ago Place Skylar One (SL1)
278Views
1like
6Comments
Automatic Rebalance of collectors
There is any plans from SL team to make automatic rebalancing of collector groups in certain interval like 24 hrs once.? As of now its needs a manual intervention.
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Issac
2 years ago Place Skylar One (SL1)
234Views
2likes
8Comments
Orchestration Tasks in Sl1
Hi All, I would like do some orchestration task from Sl1. Eg: I have a webserver A where if the File system reaches above 95% we used to get an alert from SL . With the help of RBA i need to trigger a task saying that if the alert is trigger from websever A , just shutdown the server Apache. There is any OOB method to do this ? Or we need to write the script to trigger ?
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Issac
2 years ago Place Skylar One (SL1)
214Views
0likes
4Comments
Topology for SNMP device and pingable
Hi All, Whether in upcoming version Sl1 has capable of creating automatic topology creation between pingable device and SNMP device? We don't want an adhoc creation it needs to be done automatically.
Solved
Issac
10 months ago Place Skylar One (SL1)
162Views
2likes
5Comments
Interview questions.
Good day I am new in here, I have an interview that will need me to know SL1 basic, can I please get some guidance on what to know regarding SL1, what it is in summary and what it does in short?
Solved
Dimakatjo
12 months ago Place Job Board
150Views
1like
2Comments
Can't get new device icon to show
Hi all, I'm trying to upload a new device icon for a custom Powerpack I'm creating (Ruckus SNMP). I've taken a screenshot of the logo as a .png. First I tried to follow the documentation here, found a tool to convert the png to a svg, and SL shows me an error: Next, I just tried uploading the png in various sizes (128, 300, and 600). All of them successfully upload, and show an actual icon the Icon browser minus that grey frame (see screenshot below). However, when I apply this Icon in the Device Class view, the device itself just shows a blank window where the icon would be. Anyone had any experience doing this?
Jeff_Kinny
8 months ago Place Skylar One (SL1)
136Views
1like
6Comments
Event Policy expiry delay during outage
Hi All, What happens when collectors has an communication issue with central database for more than 2 hrs , because we have some event policy set to expire if the event didn't rigger for 60 mins . During this network outage the existing alarms will be cleared if the collector doesn't send update about its polled devices?
Solved
Issac
2 years ago Place Skylar One (SL1)
129Views
1like
2Comments
Group rules for Interface
Hi All, There is any plans from to implement the grouping for interfaces .i:e I need to group the interface where the alias name contains or starts with MSP . Basically this will help for reporting , dashboarding and applying template only to specific set of interfaces.
Solved
Issac
2 years ago Place Skylar One (SL1)
120Views
2likes
2Comments