Node Navigation
Recent Content
Device configuration "key/value" pairs synchronization to ITSM
With Powerflow most data are pretty easy to sync from SL1 to ITSM/CMDB, in this case ServiceNow. But now we have requirement that we should sync cloud device tags from SL1 to SN. The data from Azure virtual server, using Azure PP, is shown on SL1 like below, multiple key/value rows per device. So those are not easily stored into Attributes. And if I have understood correctly, quite a lot of tags used in cloud. Any ideas how these could be synced with PF into ServiceNow?101Views1like5CommentsNexus Community Weekly Highlights #2
Hello Nexus Community Members, Be sure to review this new resource: Nexus Community Tip: Best Practices for Posting Questions | Nexus ScienceLogic Community We want to welcome new Nexus Community Members who joined April 2-4th (in order of registration date) wimcoelus JoseGonzalez FilipSkubal venkateshb vinunair Adam venkatm23 ashokkumar Lisa_Gagliardi emansari Thank you for joining the community, we look forward to working with you. Feel free to share your ideas and feedback so we can get you the most helpful resources and information. Cheers, Sara- Community Manager45Views0likes5CommentsSL1 Reports
Hi all, Looking forward to enhance the reports. Questions: Is it possible to customize the report name? Current name is <report>_mailadres/username_<timestamp>_<number> Is it possible to customize the mail subject? Current subject is Scheduled Report: <Report Name> We have multiple stacks. Appreciate if we can a stack identification into the mail subject. All thru the PHP, the MySQL and the templating is really powerful I am missing debug facilities. When a small typo is made the report is completed without data or complete broken. Please your view if we can improve the reporting capabilities. Thanks in advance.7Views1like0CommentsNexus Community Tip: Best Practices for Posting Questions
Typically, when a member posts a question there is a sense of urgency which means this person wants to solve a problem or needs help and guidance with something. Getting responses more quickly helps resolve the issue and move forward. Here are some best practices posting questions that get answers more quickly. Location Make sure you post in the correct community area. We deliberately launched the Nexus Community with limited discussion forums to build momentum and not segregate our customers and experts any more than necessary. ScienceLogic SL1 – all SL1 platform and related topics Restorepoint – all Restorepoint related topics Community Information – all Nexus Community related topics Tags Select from the pre-generated forum tags to ensure the correct search and filtering experience. In most cases you can also add your own tags, be sure to avoid misspellings or typos. Tags also help us understand which topics are more important to our customers. SL1 Forum Restorepoint Forum Community Information Forum Title Keep your title simple and ‘scannable’ include the product name and feature and issue/problem. The goal is to stand out in content feeds for the correct experts to see the product area and what you needand feel like they may be able to help get you to the right answer. Good Examples SLI Powerflow Integration error message Restorepoint can’t connect to the device using the specified protocol Nexus Community how do I update my avatar? Avoid Putting too much in the title or missing any of these key components Saying 'HELP' and not explaining the problem Body Include as much supporting evidence as possible to make it easy for experts to understand the issue and help triage as quickly as possible. More information reduces back and forth posts and helps get a faster resolution: Do Screenshots Error Messages Examples Don’t Include any confidential or trademarked information Omit supporting information Add multiple issues into one question this complicates the experience for everyone Remember that others are taking time out of their day to help solve YOUR problem so do your due diligence to provide accurate information. @mentioning If an expert, peer or ScienceLogic employee has contributed to content in the past and you think they are interested or may have good feedback you can @mention their userid/screen name to get their attention. Thank Community Members for responding Remember to be gracious and thank others for helping you. They are also more likely to help you in the future. Mark Correct Answers as the ‘Solution’ Mark the correct answer as the ‘Solution’ as it helps other members who may have a similar issue and the system also assigns points to the person who helped solve your problem. Have other tips for good Questions & Answers (Q&A) - feel free to share them here for the rest of the Nexus Community. Cheers, Sara Leslie- Community Manager17Views0likes0Comments12.2.1 patch bundle temporarily removed
1 MIN READ NOTE: Due to a technical issue with the 12.2.1 patch bundle, the file has been temporarily removed . The 12.2.1 patch bundle will be re-published once the issue has been resolved. This same notice is posted to the product download page at https://support.sciencelogic.com/s/release-version/aBu4z000000R0W4CAK/sl1-hollywood-platform-122renecantwell2 days agoPlace Product Release Notifications BlogProduct Release Notifications BlogModerator13Views0likes0CommentsWeek of April 22, 2024 - Product Release Notice
1 MIN READ Product Releases that have recently been made available as Generally Available (GA) releases.jtriplett3 days agoPlace Product Release Notifications BlogProduct Release Notifications BlogModerator23Views0likes0CommentsWeek of April 22, 2024
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.jtriplett3 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator17Views1like0CommentsCloud-delivered FMC
Hi All, We're seeing a bit of an uptick in customers moving to the cloud-delivered firewall management center from Cisco as opposed to traditional virtual FMCs. This seems to be a trend with Cisco alongside things like Intersight becoming more prevalent, which the powerpack has already been developed for. Is there any current intention (or possibly something I missed) to monitor Cisco Firewalls through cloud FMC? Admittedly I haven't done much research yet into possible open API capabilities for this.Solved31Views1like3CommentsAzure monitoring and integration with CMDB
When gathering information from cloud stuff, or actually doing whatever with cloud staff you most often need the object's ID, that long hexastring. That same ID is also most used identifier and required information when trying to sync those cloud "devices" into ServiceNow CMDB. The issue is that SL1 Azure PP does not gather that information too much, one device class that we have so far found it is those actual VMs in cloud. But one could say that those are the only "devices" where it is easily found. So my question is, how you have planned, or done, the CMDB integration of Azure cloud stuff. Or have you done any automation from SL1 to Azure, because also there one always(?) need that object ID. I could have written also an Idea for this, but at least for me, Nexus does not support my ideas.28Views0likes1CommentNexus Community Weekly Highlights- #1
Hello Nexus Community Members, Here we are in Week 4after our bigcommunity launch. We will be sharing weekly highlights from the community including topics: Featured content Welcome to new members Programs & Upcoming Events Call-out for ideas Be sure to review these helpful resources: Nexus- ScienceLogic Community Member Guidelines Nexus Community Tip: Community Do’s and Don’ts Nexus Community Tip: Follow Areas & Content for updates Today we want to welcome new Nexus Community Members who are early-adopters and joined in March justinelborough jpresley Colin jamesramsden jbovee bailey PattyN Thank you for joining the community we look forward to working with you. Feel free to share your ideas and feedback so we can get you the most helpful resources and information. Cheers, Sara Leslie- Community Manager41Views3likes0CommentsNexus Community Tip: Community Do’s and Dont’s
Guidance on behaviors that help benefit members and the community. Our goal is to help you get answers, learn and collaborate with others. We find that this outline offers assistance to new membes. Do’s Be professional and respectful; it helps build trust. Answer questions to the best of your ability. Ask for more information if needed to give an honest answer. Share your knowledge but be succinct and to the point. Welcome new members! You can tell who they are by their community rank. Be kind, inclusive and patient. Please remember that members have differing levels of experience and may not be native English language speakers. Practice humility: arrogance slows progress. Always try your best to stay on topic. Have fun and be authentic! Create your own brand. Report spam or inappropriate content. Always abide by the Community Guidelines. Participate in healthy brainstorming conversations, just be respectful even when you disagree. If in doubt- contact the community manager sara.leslie@sciencelogic.com Don’ts Be disrespectful or rude to any member at any time. Post or attach any information that shares private information, about yourself, others, or a company. Post content that infringes on intellectual property, privacy or other rights of yours, your employers or third parties. Post negative content regarding ScienceLogic, other community members, other companies, or our partners. Be hesitant to share your questions or ideas- all participation is valuable.52Views2likes0Comments