Extend Internal Interface collection
Hi All, As a default Sl1 is polling the interfaces with limited metrics , if i need to add few metrics additional is is possible to extend the internal collection? Basically i don't want to create a new DA and poll the interfaces for the limited metrics , with the same poll cycle i need to capture the additional details.Solved201Views2likes6CommentsHow Do I Set The Parent Device Of A Device?
Hello, I hope someone can assist with the following. I am using Device Component Mapping to create a hierarchical/tree structure of devices, but SL seems to assign the Parent Device attribute randomly for each device created, and I need to be able to set the Parent Device correctly, so that the hierarchical structure is correct. I have data that contain a set of locations that correspond to the tree structure. The structure has this concept: One Country -> Many Cities -> Many Buildings -> Many Rooms. Each data record has an id, a name, a parent id and a type. The data is split into cities, buildings and rooms. For example, a city record might be as follows: id: CITYPARIS, name: Paris, parent id: CTRYFRANCE, type: city. A building record might be as follows: id: BLDGMONTPARNASSE, name: Tour Montparnasse, parent id: CITYPARIS, type: building. And to complete the picture, a room record might be as follows: id: ROOMMEETING1, name: Meeting Room 1, parent id: BLDGMONTPARNASSE, type: room. When I create one of the 'tree' levels of devices (it could be city, or building, or room), in my Dynamic Application, the code snippet extracts cached data where the type is 'city', then passes the extracted data to the result handler, which populates the four collection fields: id, name, parent_id, type. The id field is set to be the Unique Identifier, the name field is set to be the Device Name, and the type field is set to be Class Identifier 1 (I've created device classes for each tree level, allows me to have funky icons to distinguish the devices visually). The DA then creates devices for each record found, and I see them appearing on the Device Manager screen. However, when I examine each device, the Parent Device that is set seems to be random. For example, three city devices created (Paris, Nantes, Poitiers) all were assigned a Parent Device of 'Paris', the name of one of the devices created, instead of using their own parent_id values. Is there a way to tell SL what the Parent Device for each device record should be, perhaps in the snippet or somewhere else? Can I use one of the field values extracted from the cached data (ideally, my parent_id) as the value for the Parent Device field? This is my first post here, so apologies if this is in the wrong place!Solved200Views1like14CommentsOrchestration Tasks in Sl1
Hi All, I would like do some orchestration task from Sl1. Eg: I have a webserver A where if the File system reaches above 95% we used to get an alert from SL . With the help of RBA i need to trigger a task saying that if the alert is trigger from websever A , just shutdown the server Apache. There is any OOB method to do this ? Or we need to write the script to trigger ?Solved100Views0likes4CommentsIs anyone else running SL1 v12.1.2?
We were supposed to be upgraded to v12.2 but problems with Aurora (the AWS database offering) we have ben placed onto v12.1.2. We were handed the system on September the 9th, and the release notes are dated the 10th. It has zero backward compatibility with collectors (all must be on 12.1.2) and we've been plagued with critical system alerts before we even attached a collector. I kind of get the feeling that we're alpha testing this release.... ☹️ Can anyone else, give me some comfort and confirm that we are not the Guinea Pigs for this release?100Views1like6CommentsWelcome to the ScienceLogic SL1 Discussion Forum
We would like to welcome you to this forum where you can participate in open collaboration and meaningful discussions about all things SL1. The purpose of this area is to foster collaboration about ScienceLogic SL1 topics and ideas and for you to find solutions. As a community of IT professionals, we're always eager to learn new things and improve our skills. In this forum you can find people with similar ideas and challenges who can help you learn and be inspired. We hope you look forward to participating in these discussions and contributing to the community. Cheers to fostering connections, sharing insights, and driving the future of AIOps together. The ScienceLogic Community Team82Views7likes0CommentsEvent Policy expiry delay during outage
Hi All, What happens when collectors has an communication issue with central database for more than 2 hrs , because we have some event policy set to expire if the event didn't rigger for 60 mins . During this network outage the existing alarms will be cleared if the collector doesn't send update about its polled devices?Solved75Views1like2CommentsOverlapping IP addresses
This might be an oldie... How should we manage devices which have multiple overlapping IP addresses. For example Layer3 switches or router HA pairs can have same IP addresses set up to two or multiple devices for routing high availability or management reasons. This then makes SL1 see same IP addresses in multiple devices. And that then generates events into System organization, events like: A Message Collector is managing multiple devices with an overlapping secondary IP address: Secondary IP address overlap on devices managed by Message Collector: 101 | Collector Groups: 44 | IP Address: 128.0.0.127 | Device IDs: 70999, 70998, 71001, 71009, 71005, 71003, 71006, 71004, 71007, 71002, 71013, 71012, 71015, 71010, 71014, 71008, 71016 Ok, that IP address can be deleted from database, but the nightly discovery again brings up the same issue next day. And because those are network devices where every now and then are some changes done in interfaces I believe we just have to have the Auto-Update enabled for those devices. So: is there a way to tell that please do not discover all IP addresses for this device is there a way to make SL1 accept that, some other way than creating pretty interesting regexes into event policies event policy is for system level so that not easily be just suppressed for some devices are there some other ideas how to manage this situationSolved63Views2likes2CommentsSupport Video: Event Management Overview
Following this video, learners will be able to: Know more about specific features such as viewing events, acknowledging and clearing events, understanding the way events are ranked on the event console, finding out more information about each event, and how we can automate actions to address particular events.60Views0likes0CommentsGroup rules for Interface
Hi All, There is any plans from to implement the grouping for interfaces .i:e I need to group the interface where the alias name contains or starts with MSP . Basically this will help for reporting , dashboarding and applying template only to specific set of interfaces.Solved59Views2likes2Comments