Welcome to the ScienceLogic SL1 Discussion Forum
We would like to welcome you to this forum where you can participate in open collaboration and meaningful discussions about all things SL1. The purpose of this area is to foster collaboration about ScienceLogic SL1 topics and ideas and for you to find solutions. As a community of IT professionals, we're always eager to learn new things and improve our skills. In this forum you can find people with similar ideas and challenges who can help you learn and be inspired. We hope you look forward to participating in these discussions and contributing to the community. Cheers to fostering connections, sharing insights, and driving the future of AIOps together. The ScienceLogic Community Team82Views7likes0CommentsHow will the Hollywood update affect AI insights and the SL1 platform?
Explore everything about the SL1 12.2 Hollywood release with this learning track which includes a press release, solution sheet, on-demand webinar, and more. Explore how our AIOps platform, SL1, harnesses the immense power of artificial intelligence (AI) and machine learning (ML) to empower IT teams with human-ready root cause analysis. See how SL1 shows real-world examples of how our actionable insights enable IT teams to rapidly pinpoint anomalies and their root causes, auto-remediate issues, and work 10X more efficiently. After reviewing these resources, you’ll understand how ScienceLogic SL1: Delivers human-ready AI insights using generative AI Helps filter out the noise using AI/ML Unlocks operational efficiencies with automation I also encourage you to check out the 12.2 release notes and documentation for a deeper dive into the Hollywood release.113Views4likes0CommentsHow do I activate a catalyst to achieve superior IT automation?
IT leaders have long recognized automation’s key value in accelerating IT incident response and eliminating downtime. Unfortunately, the challenge of diagnosing modern, complex IT stacks often frustrates teams attempting to realize automation’s full potential. Fortunately, recent innovations in Generative AI can help. From advanced ITSM process automation to one click issue remediation, generative AI is the catalyst. It accurately advises you on what happened, recommends resolution actions, and takes the most effective action for you. But only if it’s part of an end-to-end AIOps platform. Listen in with industry expert and principal analyst Carlos Casanova for a conversation on automation, generative AI, and trustworthy machine insight. You’ll learn how to leverage AI to break through barriers to increased IT productivity and lower downtime. Watch On-Demand: AI/ML: Activating Catalyst for Superior IT Automation57Views3likes0CommentsCisco Unified Communications Manager 14 EOL and 15 Upgrade tips slides from Cisco Live
Hello all! I'm sure some of you are at Cisco Live NAM right now, but if you aren't, there was a great presentation on CUCM. CentOS is being swapped out, CUCM 15 appears to be switching to Python 3, along with other security changes. They've announced an EOL date for CUCM 14 as well. Take a look at the slide deck as it's very interesting. Their product team also informed me that the API is unchanged from v12.5 through CUCM 15, so our integration should continue to work. Please let us know if you have any issues with the latest version of our PowerPack and CUCM 15.1.2KViews2likes0CommentsSL1 Reports
Hi all, Looking forward to enhance the reports. Questions: Is it possible to customize the report name? Current name is <report>_mailadres/username_<timestamp>_<number> Is it possible to customize the mail subject? Current subject is Scheduled Report: <Report Name> We have multiple stacks. Appreciate if we can a stack identification into the mail subject. All thru the PHP, the MySQL and the templating is really powerful I am missing debug facilities. When a small typo is made the report is completed without data or complete broken. Please your view if we can improve the reporting capabilities. Thanks in advance.Solved92Views2likes1CommentAccess to SL1 and RP AMI's to automate AWS Provisioning
We're in the process of developing pipelines to provision and configure all our resources in AWS on a per client basis. Among these resources are the SL1 collector and RP agent. Right now in order to request the AMI for SL1 we need to fill out the form at https://support.sciencelogic.com/s/request-amazon-ami after authenticating via the webpage. Because of the login flow this has proven difficult to pass through the right information to authenticate and access the AMI request form where we can pass the form data to request the AMI on our AWS account. I understand this is probably not a common case, but has anyone come across a way to accomplish anything similar? The best I've been able to do so far is use Selenium to manage a browser logging in and navigating to the form page, but it doesn't lend itself well to the pipelines. For RestorePoint it seems like we still need to submit a case and request the AMI from support. Is there any plans to add this to the same request form for the SL1 AMI's? For now we're alright sticking to the manual effort of requesting AMI's, but it would be nice to be able to click a button and be done with provisioning :).45Views1like0CommentsHow can the next device ID to be allocated be changed in SL1?
Our automated SL1/PowerFlow testing process involves creating new devices in SL1. We regularly clone ITSM/CMDB envs into the test environment and the issue is these envs have SL1 device IDs far in advance of the test SL1. This causes test breakage when creating a new SL1 device because some other device is more likely already in existence in the ITSM/CMDB. If the device ID difference range was only small then repeated dummy device creations works a treat but when the difference is in the thousands, this technique is not very useful. Is it possible to change the "next" device ID SL1 uses to create a new device? We would then be able to bring the test SL1 device ID into alignment with the cloned ITSM/CMDB. How can the device ID bump be performed programatically as ideally the entire ITSM/CMDB cloning process should be automated. Thanks, Michael74Views1like2Comments