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Low-code Tools v103 PowerPack Release Notification
We are pleased to announce that the Low-code Tools v103 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBuVL0000000ACH0A2/lowcode-tools Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release of the PowerPack: You can now select Python 3.6 from the Environment Type drop-down field when creating execution environments. Credential names are now consistent between both standard and custom function substitutions, which allows you to request credential fields when writing snippet arguments. When defining a SOAP/XML credential with cURL commands, SL1 will use the basic authentication method if the value populated in the %1 field is not a registered method of authentication. Resolved an issue where token requests did not utilize your proxy configurations, subsequently causing failed requests or connectivity issues. SL1 now uses your proxy definitions when generating tokens via snippet arguments and credentials. Resolved runtime errors when using version 102 of the "Low-code Tools" PowerPack on OL7 systems. Resolved an error that occurred when using built-in substitutions without a value set. Resolved an issue where users authenticated through OAuth2 were unable to change their custom HTTP headers. The "Low-code Tools: Rest" credential in this PowerPack can now perform "%D" and "%N" substitutions for the following fields: URL Token Retrieval Endpoint NOTE: The credential version number will no longer be identical to the version number of this PowerPack. TIP: Full documentation for the "Low-code Tools" PowerPack is provided at the following location: https://docs.sciencelogic.com/dev-docs/low_code_tools_v101/index.html Please refer to the Low-code Tools v103 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Low-code Tools v103 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Low-code Tools v103 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Low-code Tools v103 PowerPack Release can be found in the Release NotesCreating URL monitors in AP2
I was creating URL monitors in AP2 and realized that after you create a URL monitor the page focus shifts to the bottom of the page making you think you didn't actually create an Ap2 monitor. See Screen shots below. Within a device you click on the monitors tab then click on "Create Web Content Policy" From there you create a simple URL monitor: From there you click save, then click outside of the configuration box to go back to the main page. you then look like you get a blank screen because the page scrolls all the way to the bottom.This week's updates to the Doc sites at docs.sciencelogic.com
5/2/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Updated the manual for Skylar Analytics version 1.5.0, with new chapters about authentication/access control and service provider administration. Updated the manual for the VMware Automation PowerPack version 103. 5/2/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for AP2 8.20.2-72 (Key Lime Pie), which includes a reorganized Event Policy Editor, improved processes for creating and editing service policies on the Service Investigator pages, and enhanced Devices and Dashboards pages for improved data visibility and management. It also addresses several issues from previous releases. Added release notes for the VMware Automation PowerPack version 103. Added release notes for Skylar Analytics 1.5.1.
New PowerPack with sample Business Services and Service Policies
In conjunction with AP2 KeyLimePie, a new PowerPack called Business Services Sample Services and Polices has been created. This pack can be downloaded from the customer support portal. The goal of the pack is to give you a head start of how to use Business Services for a common range of technologies and various Health, Availability, and Risk scenarios. Each service and policies follows the 80/20 rule, where by as supplied it will cover 80% or your needs, so you can tweak the remaining 20% to your specific needs. What is this new pack? In the pack is a Business Services template 'Business Services Sample Services and Policies 2025-03-19'. When you use this template is will deploy 15 sample device services. Each service is pre-configured with device search rules and a Service Policy specific designed to give you a good starting point. Some policies are aligned to specific technologies, while some provide samples of how to use Service Policies for specific goals. Sample Health, Availability and Risk rules Cisco routers F5 Load Balancers Generic switches The goldilocks zone HA pairs Microsoft AD Microsoft DNS Skylar predictions, anomalies, and log analytics driving risk Stay green VM datastores VM ESX hosts Web Content Check If there are more technologies or Health, Availability, and Risk scenarios you would like to see covered, pop over to the ideas hub and let me know.What's new for Business Services with AP2 KeyLimePie
AP2 KeyLimePie introduces exiting changes that will make it easier to create Service Policies, remove confusion over how to configure policies or what possible to do with a Service Policy. Viewing existing policies is now much more clear and intuitive Creating and editing policy rules is now a one step process All performance data from internal monitors is now natively supported in policy rules When creating new rules, user are presented with recommended settings State severity thresholds are now over laid with preview data The confusing need to set a number to indicate a severity has been simplified with picking a severity The workflow changes are backwards compatible with existing service policies Updating the HAR refresh frequency is now available as a bulk action from the Business Services inventory page.VMware Automation v103 Py3 PowerPack Release Notification
We are pleased to announce that the VMware Automation v103 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZhDCAW/vmware-automation Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Updated the execution environment and all relevant libraries for this PowerPack to be compatible with Python 3.6. Updated the snippet code in the "Get VMware Diagnostic Logs" run book action type to be compatible with Python 3.6. All automation policies were updated so that the Policy Type is now set by default to Active Events/User Initiated. Updated the "Get VMware Diagnostic Logs" action type (version 1.1) snippet to support universal credentials. Added the "VMware Automation: Get vCenter Service Logs" and "VMware Automation: Get VMware hostd and vCenter Agent ESXi Logs" run book automation policies and the "Get vCenter Service Logs" and "Get VMware hostd and vCenter Agent ESXi Logs" run book actions to collect log data from the /var/log/hostd.log, /var/log/vpxa.log, and /var/log/vmware/vpxd/vpxd.log on the target vCenter. Please refer to the VMware Automation v103 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the VMware Automation v103 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The VMware Automation v103 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the VMware Automation v103 Py3 PowerPack Release can be found in the Release NotesCisco: Contact Center Enterprise v103 Py3 PowerPack Release Notification
We are pleased to announce that the Cisco: Contact Center Enterprise v103 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZOaCAO/cisco-contact-center-enterprise Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Updated the PowerPack and all Dynamic Applications to support Python 3.11. Added the new "Cisco: CCE" universal credential template to use when creating REST credentials. Updated the REST credential to a universal credential and added the new "Cisco: CCE Credential Example" credential, which has the "Cisco: CCE UCF" subtype. Removed support for the Basic/Snippet credential from the PowerPack. Added the new "Cisco: Contact Center Enterprise v103" execution environment. NOTE: Due to the updates to credentials in version 103 of the PowerPack, you need to update the credentials for any REST-based Dynamic Applications. Addressed an issue with the "Cisco: ICM Version Discovery" snippet in the "Cisco: CCE Enhanced Performance Caching" Dynamic Application that caused snippet errors to occur during discovery. As part of this fix for this issue, a 10 second connection timeout was added. (Case: 00347600) Please refer to the Cisco: Contact Center Enterprise v103 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: Contact Center Enterprise v103 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: Contact Center Enterprise v103 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco: Contact Center Enterprise v103 Py3 PowerPack Release can be found in the Release NotesAP2 Release KeyLimePie
We're happy to announce that AP2 KeyLimePie release (8.20.2-72) is now available! This release includes: Improved processes for creating and editing service policies Improvements to the Dashboards page Better device visibility and management on the Devices and Device Investigator pages Reorganized Event Policy Editor Plus several additional new features and enhancements Please see the associated Release Notes for more information on these and other changes found in this release. You can download KeyLimePie and associated release notes following this link: https://support.sciencelogic.com/s/release-file/aBtVL0000000pyb0AA/keylimepie
Trap Threshold in a Event Policy
Hello SL community, I'm trying to create some events based on traps received. Some of the policies require a threshold to match an event. For example, the "tempOfSensor:" string should trigger a Critical event if the value is between 60 and 65. Is there a way to include a range of values in a trap-based alert, using either the result of an OID or a value inside that trap? Something similar to what we can do with a Dynamic Event Source.
