Node Navigation
Featured Content
Introducing the New ScienceLogic AI Platform – ScienceLogic's Next Era in Observability, Automation, and AI
2 MIN READ At Nexus Live on October 8 th , we announced an important evolution of the ScienceLogic AI Platform: a new, unified naming convention under the Skylar™ name. This rebrand highlights our commitme...
Recent Content
Week of October 6, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri4 hours agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator12Views0likes0CommentsCheckpoint Base Pack v100 Py3 PowerPack Release Notification
We are pleased to announce that the Checkpoint Base Pack v100 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBuVL00000018OX0AY/checkpoint-base-pack Features: This release includes the following features: Dynamic Applications to discover, model, and monitor performance metrics and collect configuration data for CheckPoint devices. The following Dynamic Applications are included in the PowerPack: CheckPoint FileSystem Inventory CheckPoint FileSystem Performance CheckPoint: AntiBot CheckPoint: AntiSpam CheckPoint: AntiVirus CheckPoint: Application Control CheckPoint: BGP Peers Checkpoint: Connections CheckPoint: Correlation Unit Checkpoint: cpsemd CheckPoint: Device CheckPoint: GW: Logging CheckPoint: HA Checkpoint: Memory CheckPoint: MGR: Gateway CheckPoint: MGR: Logs CheckPoint: MultiDisk CheckPoint: Processor Checkpoint: RAID Disks Checkpoint: RAID Volumes Checkpoint: Sensors CheckPoint: SmartEvent Server Checkpoint: Stats CheckPoint: Temperature CheckPoint: ThreatEmulation CheckPoint: URLfiltering A sample SNMP credential is included in this PowerPack Please refer to the Checkpoint Base Pack v100 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Checkpoint Base Pack v100 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Checkpoint Base Pack v100 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Checkpoint Base Pack v100 Py3 PowerPack Release can be found in the Release Notes4Views0likes0CommentsCisco: Meraki API v115.1 Py3 PowerPack Release Notification
We are pleased to announce that the Cisco: Meraki API v115.1 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZRPCA4/cisco-meraki-api Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Added a universal credential and guided discovery workflow to the PowerPack. The universal credential includes configuration options for SSL certificate verification, proxy configuration, and selective discovery. For more information on configuring a Cisco Meraki universal credential, see the "Creating a Universal Credential for Cisco Meraki" section in the Cisco: Meraki [API] PowerPack manual. Added support for SSL certificate verification to the SOAP/XML and universal credential types. Added support for selective API endpoint collection to the SOAP/XML credential type, which allows you to define specific API endpoints to exclude from collection. For more information on configuring selective API endpoint collection, see the "Creating a SOAP/XML Credential for Cisco Meraki" section in the Cisco: Meraki [API] PowerPack manual. Added new fields to the universal credential type to enable retry override capability: Maximum number of retries Time between retries NOTE: These credential headers and fields should only be changed for troubleshooting purposes. Changing these values can cause collections to take longer to run, which could result in missing data or early termination (sigterm). Updated the names of the example credentials in the PowerPack to the following: Cisco: Meraki - API Basic Example Cisco: Meraki - API Example (Selective) Cisco: Meraki - API Proxy Example Cisco: Meraki - API Example Removed the "Discovery" collection object from the "Cisco: Meraki Organization Discovery [API]" Dynamic Application. Added the new "Cisco: Meraki Wireless Stats [API]" Dynamic Application, which allows you to collect information for wireless Cisco Meraki devices. NOTE: This Dynamic Application is disabled by default, and must be manually aligned to Cisco Meraki devices. For information about configuring the "Cisco: Meraki Wireless Stats [API]" Dynamic Application, see the Cisco: Meraki [API] manual. Added the new "Cisco: Meraki AP Utilization Performance [API]" Dynamic Application, which you can use to collect information on wireless access point (WAP) type devices. NOTE: This Dynamic Application is disabled by default. For information about configuring the "Cisco: Meraki AP Utilization Performance [API]" Dynamic Application, see the Cisco: Meraki [API] manual. Updated the "Cisco: Meraki Device Discovery [API]" Dynamic Application so that a device's MAC address is assigned as the device name instead of its serial number when no name is assigned. If you want to update the name of the device manually, you must disable the "Preserve Hostname" option on the device. Updated the alert formulas for both alerts in the "Cisco: Meraki Uplink Status [API]" Dynamic Application so that alerts and events are only generated when the status changes from "Active/Ready" to "Disabled/Not Connected". Updated the "Cisco: Meraki Uplink Performance [API]" Dynamic Application to index data by destination IP, which addresses issues with multiple IP configurations in Cisco Meraki. As part of the updates, the alert names for the "Cisco: Meraki Uplink Performance [API]" have been updated to reflect accurate conditions and include the specific IP. Added three new collection objects to the "Cisco: Meraki Request Manager [API]" Dynamic Application to display information on skipped endpoints. Added the new "Cisco: Meraki [API] Py3" Execution Environment, which is compatible with Python 3. NOTE: ScienceLogic recommends removing the "Cisco: Meraki [API]" execution environment after upgrading to version 115 of the PowerPack. Added logging for the "Cisco: Meraki Org Write [API]" run book action policy and included the run book action status in the "Event Log Action" entry for the run book action policy. Addressed an issue with the "Cisco: Meraki Uplink Usage Performance [API]" Dynamic Application that caused incorrect percentages to display for the "Uplink - Download Utilization Percent" and "Uplink - Upload Utilization Percent" presentation objects. (Case: 00428304) Version 115 of the "Cisco: Meraki [API]" PowerPack contained a new API call, "Network Toplogy LinkLayer" that resulted in excessive request volume. As of version 115.1, the "Network Topology LinkLayer" API call is disabled by default. (Case: 005351511) Please refer to the Cisco: Meraki API v115.1 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: Meraki API v115.1 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: Meraki API v115.1 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco: Meraki API v115.1 Py3 PowerPack Release can be found in the Release Notes6Views0likes0CommentsAP2 Release Mochi
We're happy to announce that AP2 Mochi release (8.26.4-45) is now available! This release includes: An official rebranding of "SL1" to "Skylar One" in all areas of the user interface A new Geographic Maps page where you can create custom geographic maps to visualize devices on a map and gain location-based insights Improved service visibility and management on the Service Investigator and Business Services pages New GraphQL mutations and fields to support device merge and unmerge functionality Plus several additional new features and enhancements Please see the associated Release Notes for more information on these and other changes found in this release. You can download Mochi and associated release notes following this link: https://support.sciencelogic.com/s/release-file/aBtVL00000019Sf0AI/mochi8Views0likes0CommentsThis week's updates to docs.sciencelogic.com
10/10/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Added a manual for the CheckPoint Base Pack v100 PowerPack, which includes prerequisites to using the "CheckPoint Base Pack" PowerPack, instructions on creating an SNMP credential for this PowerPack, and verifying discovery and Dynamic Application alignment. 10/10/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added release notes for the CheckPoint Base Pack v100 PowerPack, which adds the ability to monitor CheckPoint configuration data and performance metrics, and includes multiple new Dynamic Applications.7Views0likes0CommentsIntroducing the New ScienceLogic AI Platform – ScienceLogic's Next Era in Observability, Automation, and AI
2 MIN READ At Nexus Live on October 8 th , we announced an important evolution of the ScienceLogic AI Platform: a new, unified naming convention under the Skylar™ name. This rebrand highlights our commitment to clarity and represents the investments we’ve made to deliver an industry-leading observability platform powered by visionary AI technology. What’s Changing The ScienceLogic AI Platform offerings are now: Skylar One (formerly SL1) Skylar Compliance (formerly Restorepoint) Skylar Automation (formerly PowerFlow) Skylar AI: Analytics (no change) Skylar AI: Advisor (no change) Skylar AI: Automated RCA will be retired as a standalone offering. Its capabilities will be integrated into upcoming Skylar Advisor releases, simplifying our offering for customers and providing broader and more powerful capabilities. Why This Change Matters Over the past 20+ years, ScienceLogic has continuously innovated and expanded through strategic investments and acquisitions. By consolidating our best-in-class offerings under the Skylar name, we: Simplifying our naming, reducing customer and market confusion Reflect tighter interoperability across products Deliver a more seamless, AI-driven experience This platform rebrand is about clarity, scale, and our long-term commitment to accelerating AI-led transformation. What to Expect Next You’ll start seeing Skylar naming convention across our website, content, Nexus Community, customer portal, products, and communications. Supporting resources, including documentation, certifications, training, and knowledge base articles, will be updated over time, aligned with product releases and version retirements, to minimize disruption. Need Help? For more details, please visit the Press Release and Skylar Renaming Page or reach out to your account team We’re excited to bring you along on this next chapter in our journey. The ScienceLogic Team View a special message from Dave Link and Douglas James.25Views1like0CommentsWeek of September 29, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri8 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator6Views0likes0CommentsHelp with Custom Parameters for 'Sync Devices from SL1 to ServiceNow'
Hi all, I’m working on creating a schedule for the 'Sync Devices from SL1 to ServiceNow' application, and I’m trying to set up some custom parameters. Specifically, I want to configure custom settings for: - Include Org - Selected Device - Excluded Device I’ve written the code and tested it multiple times, but I’m having trouble getting it to work as expected. Has anyone successfully implemented custom parameters for these settings? Or is it even possible to override them with custom parameters in the current setup? Any help or guidance would be greatly appreciated! Thanks in advance!10Views0likes0CommentsCisco Miscellaneous Automation Policies v102 PowerPack Release Notification
We are pleased to announce that the Cisco Miscellaneous Automation Policies v102 PowerPack has been released. This was renamed from the Cisco Collaboration Automation Policies Powerpack. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZk2CAG/cisco-miscellaneus-automation-policies Enhancements and Issues Addressed This release includes the following enhancements and addressed issues: Added the 46 "Enrichment" run book actions for Cisco ACE, Cisco CSP, Cisco NSO, Cisco OLT, Cisco StarOS, Cisco Tandberg, and System that were in the now-deprecated "Datacenter Advanced Enrichment Actions" PowerPack to this PowerPack. In addition, all of these run book actions were updated to Python 3.6. Please refer to the Cisco Miscellaneous Automation Policies v102 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco Miscellaneous Automation Policies v102 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco Miscellaneous Automation Policies v102 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco Miscellaneous Automation Policies v102 PowerPack Release can be found in the Release Notes13Views0likes0CommentsJuniper JunOS and ScreenOS Automation Policies v102 PowerPack Release Notification
We are pleased to announce that the Juniper JunOS and ScreenOS Automation Policies v102 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZiaCAG/juniper-junos-automation-policies Enhancements and Issues Addressed This release includes the following enhancements and addressed issues: Added the six "Enrichment: JunOS" and "Enrichment: ScreenOS" run book actions that were in the now deprecated "Datacenter Advanced Enrichment Actions" PowerPack to this PowerPack. In addition, all of these run book actions were updated to Python 3.6. Please refer to the Juniper JunOS and ScreenOS Automation Policies v102 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Juniper JunOS and ScreenOS Automation Policies v102 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Juniper JunOS and ScreenOS Automation Policies v102 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Juniper JunOS and ScreenOS Automation Policies v102 PowerPack Release can be found in the Release Notes10Views0likes0CommentsCitrix Netscaler Automation Policies v102 PowerPack Release Notification
We are pleased to announce that the Citrix Netscaler Automation Policies v102 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZi1CAG/citrix-netscaler-automation-policies Enhancements and Issues Addressed This release includes the following enhancements and addressed issues: Added the ten "Enrichment: Citrix-NetScaler" run book actions that were in the now-deprecated "Datacenter Advanced Enrichment Actions" PowerPack to this PowerPack. In addition, all of these run book actions were updated to Python 3.6. Please refer to the Citrix Netscaler Automation Policies v102 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Citrix Netscaler Automation Policies v102 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Citrix Netscaler Automation Policies v102 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Citrix Netscaler Automation Policies v102 PowerPack Release can be found in the Release Notes6Views0likes0CommentsSyncPack for HaloITSM Tool
Hi Team, We are planning to integrate HaloITSM tool with our SL1 / Power flow Instance. Would like to know if there is a Sync Pack available for HaloITSM. Below is the link of the ITSM tool. https://usehalo.com/haloitsm/ Let me know if you need any other information. Regards, Tarun14Views0likes1Comment