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This week's updates to the Doc sites at docs.sciencelogic.com
9/12/25 Doc updates to the main docs site at https://docs.sciencelogic.com/: Updated the Restorepoint 5.6 manual with more precise content for the Converting Restorepoint to OL8 section of the Installation chapter. 9/12/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/: Added release notes for SL1 Ibiza 12.3.8, which includes an update to the manner in which STIG systems use sudo to run commands, several updates to Skylar AI, and package updates to improve security and system performance. It also addresses several issues from previous releases. Added the release notes for Restorepoint 5.6 MR 20250910, which addresses an issue that prevented multiple devices from updating when they shared the same plugin, as well as an issue that caused the DomainID field to display a zero value on the Device List API. This release also updates the "EnforceMax jobs limit" protocol so that commands are executed asynchronously on ten or more devices.1View0likes0CommentsRestorepoint 5.6 20250910 Release
Hello, We are pleased to announce the Restorepoint 5.6 20250910 release, which addressed the following issues: Addressed an issue that prevented multiple devices from updating when they shared the same plug-in but had different protocols. Updated the "EnforceMax jobs limit" protocol so that when you run a command against more than 10 devices, the commands are executed asynchronously. Addressed an issue that caused the DomainID field to display a zero value when used as a filter parameter on the Device List API. Thank you,4Views0likes0CommentsSL1 Ibiza 12.3.8 Release Notification
We are pleased to announce that SL1 Ibiza 12.3.8 is now available. The release and documentation can be accessed using the following links: https://support.sciencelogic.com/s/release-file/aBtVL00000018I50AI/1238 SL1 Ibiza 12.3.8 includes new features and enhancements in the following product areas: Deployment and Configuration Platform and Security Skylar AI SL1 Ibiza 12.3.8 addresses issues in the following product areas: Agent Data Collection and Retention Device Management Events Inbound Messaging Monitoring Policies REST API For upgrade considerations and other details, please see SL1 Ibiza 12.3.8 Release Notes https://docs.sciencelogic.com/release_notes/sciencelogic_12-3-8_release_notes.pdf6Views0likes0Comments- 9Views0likes0Comments
Week of September 1, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri4 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator7Views0likes0CommentsTrying to get system information
I found this info awhile ago in our EM7 env but cant remember where i retrived it from anyone know where you can access all this system version info? ap2 8.7.96-release.4a0e2ea7df8.0 gql 68.58.1-release.4a0e2ea7df8.0 Platform AP 12.1.2 build 484 | ictmitsport1 | Application Server: 142.165.71.166 CU 12.1.2 build 484 | ictmitsdco1Solved23Views0likes4CommentsForgot password ap2/em7
We experienced an issue where user couldn't get the 'forgot password' e-mail through AP2, but received it fine from em7 classic web. Is there any differences in the configuration between the AP2/EM7, i would assume they both use the same mail process with config from postfix main.cf, but is there any considerations we need to take into account that in some circumstances the forgot password might not work in AP2? Thanks10Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
9/5/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added updates for the IBM: AIX v103 PowerPack Release Notes which addresses an issue that triggered alerts for ICDA; an issue found during discovery that displayed an incorrect AIX operating system; and an issue with the "IBM: AIX CPU Utilization (sar)" Dynamic Application not collecting the correct data. 9/5/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ Added updates to the IBM: AIX v103 PowerPack manual to include changes for the AIX commands used for the IBM: AIX Device Class Configuration.13Views1like0CommentsStorage Monitoring
Good afternoon We are looking at event tuning within SL1 and are wanting to have different thresholds based on the drive, so for example with our file servers we are looking to tune the events so that if the c: drive is over 90% full it logs a minor and if it is over 95% it logs a major for the device. But then with the shared drives we would want them to alert at as 96% and 98%, as they are larger drives. Does anyone know if this is possible and how it would be set up, as from what we can see you can only have a set threshold for every disk Thank YouSolved21Views0likes2CommentsWeek of August 25, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri11 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator16Views1like0CommentsSupercharge Your SL1 Platform With Nexus Live Training!
1 MIN READ Before Nexus Live officially kicks off, join us for a 3-hour interactive training session led by our Global Enablement team and ScienceLogic subject matter experts. In this session, we’ll dive into the Why, When, and How of maximizing your SL1 platform: Why optimization and automation directly impact business outcomes. When to apply best practices to achieve the greatest efficiency. How to implement these strategies through hands-on exercises. You’ll walk away with practical skills to fine-tune performance, automate repetitive work, and customize dynamic apps; all to help you supercharge your SL1 platform. Come ready to learn, practice, and connect. Register for Nexus Live now!JenniferB12 days agoPlace Customer Enablement & Programs BlogCustomer Enablement & Programs BlogModerator14Views1like0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
8/29/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes forRestorepoint 5.6 MR 20250827, which addresses issues with the command scheduler for multi-device command schedules, addresses the Device Details scrolling issues; updated the default Regex buffer size to 5%; and migrated the Configure Changes report into the current user interface.14Views1like0Comments