Discussion Forums

We are showing the "Output Packets" metric from the "AIX: Network Stats" DA in a dashboard but we want to only show the network interface named "en1" (and not en0 etc), is this possible in a dashboard widget ?From the Device page if you look at this metric you can tick/select which interface you want to see or select the interface via "Options -> Series Selection" and we want to do the same from the Dashboard widget.Any advice really appreciated as I am struggling to find how to do this, it works ok from a Linux DA using context driven dashboard as the metrics are stored under "Interfaces" rather than "Devices" but for AIX this is not the case.

Is there a way to add Cisco Stacked switches to ScienceLogic to allow the ServiceNow CMDB SyncPack to sync the switches that are not master using Sync Devices from SL1 to ServiceNow?  I can export the stack switches from the data collected from the Entity Configuration application to get a list of all switches and serial numbers.  We would like to have the ability to add stack switches as some type of device to sync using ServiceNow CMDB.Thanks 

I just added a new device group but the schedule and Icons show greyed out imageshow do I fix that so I can create schedules  

We recently onboarded some Ubiquiti switches which ScienceLogic does not have a default pack for. I discovered that the "EdgeSwitch" mibs have relevant OIDs for performance metrics for these devices. One OID that we're interested in is "CPU Process Percent Utilization" (1.3.6.1.4.1.4413.1.1.1.1.4.8.1.3). The out of the box SNMP Performance Dynamic App Presentation is not able to parse the output of this OID, here's a sample:agentSwitchCpuProcessPercentageUtilization  u'5 Sec (  0.00%)    60 Sec (  0.08%)   300 Sec (  0.04%)'Is there any way to easily get this to display in an SNMP Performance DA chart, or do I have to use a Snippet DA and custom code to parse this output into an integer for display? Ideally I'd be able to use the 300 second average as this DA runs on a 5 minute polling cycle.

Hi, I have made an RBA action that gets devices in a specific collector group, and then modifies the custom attribute information of those devices.In version 12.1.2, before our 12.3.0 upgrade, the action worked well. But after the upgrade my GQL GET query that retrieves the devices in the CUG has stopped working.Here is a snippet of the code:def getGQL(gql_get): json_data = json.dumps(gql_get) connection.request("GET", "/gql", json_data, headers) response = connection.getresponse() gql_data = json.loads(response.read().decode()) logger.debug("gql_data: %s" % gql_data) # Returns: gql_data: {'errors': [{'message': 'Must provide query string.'}]} return gql_data # Get devices that are in Retire CUG query_ret_template = """query retiredDevices($deviceCount:Int, $cursor:String){ devices(first: $deviceCount, after: $cursor, search: {collectorGroup: {has: {name: {eq: "Retired"}}}}) { pageInfo {hasNextPage matchCount} edges {node {id} cursor}}}""" operation = "

A couple of my teams have asked for interface alias to be included in email alerts and tickets for interface event types.  Currently, only device and interface name are included.Has anyone found a way to do this such as with a Run Book Action to share the interface alias in addition to the interface name? 

Hi All,We're trying to do a quick and dirty web content monitor, very simple, just hit a target website and if you see a 200 it is a 'success'. I created the web content monitor and when SL1 hits the endpoint in the UI we get a timeout error.To make sur eit wasn't something else we ran a "curl -k https://website" from the collector and it worked, however ssl failure without the -k.It doesn't appear that there is an option to turn off ssl verification in the web content screen, but please let me know if I'm mistaken?

Hello SL community,I'm trying to create some events based on traps received.Some of the policies require a threshold to match an event.For example, the "tempOfSensor:" string should trigger a Critical event if the value is between 60 and 65.Is there a way to include a range of values in a trap-based alert, using either the result of an OID or a value inside that trap?Something similar to what we can do with a Dynamic Event Source.

Celebrating the Champions Who Power Our Community April was an incredible month in the Nexus Community—buzzing with meaningful discussions, powerful insights, and an inspiring level of collaboration. Today, we’re proud to spotlight the standout members whose contributions made the biggest waves. 🙌 Thank You to Our April MVPs To everyone who raised their hand to help, shared knowledge generously, or offered valuable feedback—your presence is what makes Nexus thrive. Your contributions don’t go unnoticed, and your impact is truly appreciated. 💡 Every Contribution Counts Whether you're sharing a tip, asking a thoughtful question, or casting a vote on an idea—you’re helping shape a smarter, more connected community. Your input drives progress, fuels innovation, and supports peers on their journeys. 👏 April’s Standout Contributors 🔥 Most Page Views teppotahkapaa  followed by Mani then Jasonkeck-GDIT tied with wimcoelus 💬 Most Replies Issac followed by teppotahkapaa and then but7vi

Hi All.,We have Fortinet: FortiGate Sensors Dynamic app installed and collecting Main Power supply and Redundant power supply details. our devices have only Main power supply connected and RPS is not connected. How to ignore or suppress the RPS events. Any suggestion on Formula editor to avoid RPS events ?  

This is more general question for SL and users,When monitoring for example a clustered firewall, so two separate similar FWs. Then discovery does its things and discovers devices and all their IP addresses. And the worst case is then that there are tens and tens same IP addresses between those devices. OK, for monitoring per se it is not that bad issue, but SL1 itself is then sending events as long as there are same ip address uses in those devices.Can that feature, scan all IPs, be disabled by default?Does the "Port Scan All IPs" in discovery session disable that? If reading that name it is just about if it is scanning open ports for all IPs found.What is the SL recommended way to delete those duplicate IPs. Most of the time in our env it is using pure mysql commands.

Hi All,Is it possible to add more custom columns in device overview page or events page.Like i would like to see the sysuptime ,Sysoid,collector name where the device resides  and few more values from custom attributes as well. 

I would like to know if ScienceLogic has any plans to enhance to backup/restore in any way? So are there any plans about supporting storage based backups for example. Most storage systems support very fast snapshot/restore of disk (and therefore database).

We have a server/device that has expected high CPU utilisation overnight, is there a way in SL1 for us to suppress this CPU Utilisation event on this server/device for a few hours during the night when high CPU utilisation is expected ? We want it to have the standard threshold for all other times of the day.

Has anyone figured out if there's an api way to get relationship between an event policy & it's autoclear events ? for any type be it system or internal etc.

AP2 KeyLimePie introduces exiting changes that will make it easier to create Service Policies, remove confusion over how to configure policies or what possible to do with a Service Policy. Viewing existing policies is now much more clear and intuitive Creating and editing policy rules is now a one step process All performance data from internal monitors is now natively supported in policy rules When creating new rules, user are presented with recommended settings State severity thresholds are now over laid with preview data The confusing need to set a number to indicate a severity has been simplified with picking a severity The workflow changes are backwards compatible with existing service policies Updating the HAR refresh frequency is now available as a bulk action from the Business Services inventory page.    

I was creating URL monitors in AP2 and realized that after you create a URL monitor the page focus shifts to the bottom of the page making you think you didn't actually create an Ap2 monitor. See Screen shots below. Within a device you click on the monitors tab then click on "Create Web Content Policy" From there you create a simple URL monitor:From there you click save, then click outside of the configuration box to go back to the main page. you then look like you get a blank screen because the page scrolls all the way to the bottom.  

In conjunction with AP2 KeyLimePie, a new PowerPack called Business Services Sample Services and Polices has been created. This pack can be downloaded from the customer support portal. The goal of the pack is to give you a head start of how to use Business Services for a common range of technologies and various Health, Availability, and Risk scenarios. Each service and policies follows the 80/20 rule, where by as supplied it will cover 80% or your needs, so you can tweak the remaining 20% to your specific needs.  What is this new pack? In the pack is a Business Services template 'Business Services Sample Services and Policies 2025-03-19'. When you use this template is will deploy 15 sample device services. Each service is pre-configured with device search rules and a Service Policy specific designed to give you a good starting point.  Some policies are aligned to specific technologies, while some provide samples of how to use Service Policies for specific goals. Sa

We have this kind of issue.discovered thousands of vmware virtual machines in SL1only need to sync one customer (few hundred vms) into CMDB. So we want to avoid syncing all those thousands into CMDBIn PF it is easy to run custom runs with one organization, but can we, and if then how, set the custom configuration to sync just one or few device classes. Or otherway, to add some device classes to that normal deviceclass configuration

Hi All,I have come accross a puzzle managing some custom classes accross multiple SL stacks.With the following scenario...1. You create a custom device class and add it to a powerpack. 2. You delete the powerpack without removing the class3. In Device Class Editor, you can see the class had 'Yes' still in the 'Powerpack' Colunm. You can also see the linked (now deleted) PPK GUID in the master.definitions_dev_classes table.Is this correct/ expected behaivour that the class remains linked to the now non-existant powerpack? If so, is there a supported way to "unlink" it so the class can be resused in a diffeent powerpack (without having to recreate it and suffer a new GUID to be used)Many ThanksColin.

Hi All,  Anyone thought of monitoring the ScienceLogic stacks with full stack observability tools like APPD, Dynatrace etc.? Basically i am interested to see what is happening inside the SL1 appliance like DC ,MC and CDB process level .Whether SL1 supports to install apm agents in the appliance. 

Hi,  dose anyone know of a script that you run, to detail your ScienceLogic application's configuration, so that you can write a ScienceLogic "as-built" application document?   Not interested in the underlying servers for this particular ask, as my use case is a ScienceLogic SaaS instance.Thanks! Anne

Is there a better way to disable the webconfig page?So far what I have is to remove these two files, and restart nginx./opt/em7/share/config/nginx.d/em7webconfig.fragment /etc/nginx/conf.d/em7webconfig.conf 

We have a situation where a single DA aligned with a root device caches data about component devices which it then uses to populate metrics for both the root and component devices.Does anyone have some more detail on what happens - at a CUG level - if the collector aligned to the root device becomes unavailable? How does another collector in the CUG know that it needs to start caching data (is that via config push?) and does the whole DCM tree need to be rebuilt but aligned with a different collector?Equally - is there any smarter way to avoid the "Device failed availability" event for the child devices which is only occurring because the cached data from the root device is not available (and not because the child devices really have an availability problem)>

Since upgrading to 12.2.5, terminal sessions  get disconnected after around an hour, even when 'unset TMOUT'. Is there a way to change this so that user sessions are not dropped?