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How to select specific series in a dashboard graph for AIX Network Stats
We are showing the "Output Packets" metric from the "AIX: Network Stats" DA in a dashboard but we want to only show the network interface named "en1" (and not en0 etc), is this possible in a dashboard widget ? From the Device page if you look at this metric you can tick/select which interface you want to see or select the interface via "Options -> Series Selection" and we want to do the same from the Dashboard widget. Any advice really appreciated as I am struggling to find how to do this, it works ok from a Linux DA using context driven dashboard as the metrics are stored under "Interfaces" rather than "Devices" but for AIX this is not the case.7Views0likes0CommentsCisco: CUCM Cisco Unified Communications Manager v114 Py3 PowerPack Release Notification
We are pleased to announce that the Cisco: CUCM Cisco Unified Communications Manager v114 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZOzCAO/cisco-cucm-cisco-unified-communications-manager Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: All Dynamic Application using snippet arguments are now compatible with Python 3. Removed the "CUCM Credential Test" credential tester from this PowerPack. The following run book actions (RBA) are now compatible with Python 3 and will continue to function even after SL1 stops supporting Python 2: Cisco: CUCM Registration Event Cisco: CUCM Root Device Update Cisco: CUCM Subscriber Merge Please refer to the Cisco: CUCM Cisco Unified Communications Manager v114 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: CUCM Cisco Unified Communications Manager v114 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: CUCM Cisco Unified Communications Manager v114 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco: CUCM Cisco Unified Communications Manager v114 Py3 PowerPack Release can be found in the Release Notes2Views0likes0CommentsDell EMC: Isilon v104 Py3 PowerPack Release Notification
We are pleased to announce that the Dell EMC: Isilon v104 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZWUCA4/dell-emc-isilon Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: The PowerPack was updated for Python 3 compatibility. Added the "Dell EMC: Isilon Cluster Smart Quota" Dynamic Application to collect data for all quotas associated with a cluster added to the PowerPack. Please refer to the Dell EMC: Isilon v104 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Dell EMC: Isilon v104 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Dell EMC: Isilon v104 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Dell EMC: Isilon v104 Py3 PowerPack Release can be found in the Release Notes5Views0likes0CommentsAlibaba Cloud: Aliyun cloud Powerpack is now End of Maintenance
The Alibaba Cloud: Aliyun cloud powerpack will be transitioned from “Beta” to “End of Maintenance” support status effective immediately. The PowerPack will remain available to download and use, but ScienceLogic engineering will not maintain a development roadmap for the integration. In the event of SL1, API, or other changes that may lead to this integration ceasing to function, the expectation is that ScienceLogic engineering will not provide an updated release to address such issue. ScienceLogic reserves the right to update this product in the future if desired.2Views0likes0CommentsHow to Generate a PowerPack Version Report in SL1 to Track Updates and Changes
3 MIN READ To successfully merge your custom changes into a new PowerPack version, you’ll need to understand how to identify the differences between versions. This process involves: Comparing the original PowerPack version (used to create your custom version) to your customized version – to identify custom changes. Comparing the original PowerPack version to the new ScienceLogic-released version – to identify new features and updates. After understanding these deltas, you can determine whether: The new version already includes features that cover your customizations, or You need to merge and reapply custom changes onto the new version. Let’s walk through the process using an example and then detail the steps to generate and compare PowerPack reports in SL1. Example Scenario Suppose your team customized PowerPack version 112 and named it 112.1. ScienceLogic has since released version 115. To upgrade your custom PowerPack to a new branch (say, 115.1), you’ll need to: ✅ Compare 112 vs 112.1 to identify what was customized. ✅ Compare 112 vs 115 to identify what’s new from ScienceLogic. ✅ Review release notes for versions 113, 114, and 115 to spot added features or fixes. ✅ Decide which customizations are still needed and merge them into 115.1. Step 1: Generate PowerPack Information Reports SL1 provides a built-in report to list the contents of a PowerPack version. Here’s how to generate it: 1️⃣ Ensure the PowerPack version you wish to report on is installed in your SL1 stack. ⚠️ Important: Do this in a non-production or test environment, as installing older versions may affect data or configurations. 2️⃣ Navigate to the Reports section in SL1. Go to Reports (Navigation Bar). Under Run Report > EM7 Administration, select Power-Pack Information. Choose the specific PowerPack version to report on. Select the Excel format as the output and click Generate. 3️⃣ Save the generated Excel file. 🔁 Repeat this process for each version you wish to compare (e.g., original, customized, and new versions). Step 2: Compare PowerPack Versions Using Excel Now that you have the reports: 1️⃣ Open both Excel files (e.g., 112.xlsx and 112.1.xlsx) in Excel. 2️⃣ If the Developer tab isn’t visible: Click File > Options > Customize Ribbon. Under Main Tabs, enable Developer and click OK. 3️⃣ Under the Developer tab, click COM Add-ins. Check the Inquire add-in and enable it. 4️⃣ You should now see an Inquire tab. Select Compare Files. Choose the two files you want to compare. A Spreadsheet Compare window will open showing the differences. 💡Pro Tip: 🔹 Ignore differences in fields like ID and Edit Date – these are environment-specific and reflect the PowerPack installation date. 🔹 To reduce confusion, consider hiding or removing these columns in Excel before performing the comparison. 🔍 Instead, focus on meaningful differences, such as: Additional or removed objects, including: Dynamic Apps Summary Dynamic Apps Details Event Policies Device Classes Reports Dashboard Widgets Dashboards SL1 Dashboards ScienceLogic Libraries Actions Credentials Changes to version numbers or descriptions for these objects, indicating feature updates or enhancements. This focused comparison helps ensure you’re identifying functional changes rather than irrelevant metadata. Final Thoughts By systematically generating and comparing PowerPack reports: You can clearly identify what customizations were made and what changes the new version introduces. This helps you confidently plan your PowerPack upgrade path and minimize risks. ✅ Review release notes for intermediate versions to avoid duplicating enhancements already included by ScienceLogic. ✅ Always perform this analysis in a non-production environment first. With this approach, you’ll be able to efficiently track PowerPack updates and changes while maintaining your critical customizations.12Views1like0CommentsBest Practices for Device Discovery in SL1
1 MIN READ Effective device discovery is a foundational step in building a robust monitoring environment in ScienceLogic SL1. This guide focuses on best practices when performing manual or guided discoveries via the SL1 user interface. For a full overview of the discovery process, refer to the official documentation: 👉 SL1 Discovery Process Documentation Key Best Practices 1. DNS Configuration When discovering devices by hostname, ensure that DNS is properly configured and functional on the collector. Improper DNS settings can prevent successful device resolution and discovery. 2. Use CIDR Notation Thoughtfully If you're using CIDR notation to define the discovery range: Stick with smaller ranges, such as /24, to limit the scope. Large CIDR blocks can overwhelm the discovery process and slow down the collector. 3. Avoid Overloading the Collector Attempting to discover too many devices in one session can lead to performance degradation. A general rule of thumb (on a medium sized collector): SNMP: Up to 1,000 devices SSH (Linux): Around 500 devices PowerShell (Windows): Around 100 devices 💡 Tip: For large-scale discovery, distribute the workload across multiple collectors or collector groups. 4. Preview Discovery Results Before running a full discovery session, run it with "Model Devices" deselected. This allows you to see what will be discovered without impacting device modelling or performance. 5. Test Credentials First Always use the Credential Tester tool to validate new credentials before launching a discovery session. This ensures that: The collector can communicate with the target devices The credentials are correctly configured and accepted Helpful Resources 🔐 Creating SL1 Credentials 🛠️ Using the Credential Tester ❗ Troubleshooting Discovery Issues14Views0likes0CommentsThis week's updates to the Doc sites at docs.sciencelogic.com
5/23/25 Doc updates to the main docs site at https://docs.sciencelogic.com/ The following PowerPack manuals were updated with the following: Monitoring NetApp: ONTAP REST v101 includes a sample credential for guided discovery workflow. Monitoring Dynatrace v200 includes support for version 2 of Entities API. Monitoring Cisco: HyperFlex v106 addresses an issue that occurred during discovery. The Restorepoint 5.6 manual includes updates to add Global Search regular expression functionality and new SAML setup entries. 5/23/25 Doc Updates to the release notes site at https://docs.sciencelogic.com/release_notes_html/ Added release notes for Restorepoint MR20250521 which updates the Global Search page and Global Search API functionality. It also addresses Device Report and archive restoration issues. Added release notes for SL1 Hollywood 12.2.7 and SL1 Ibiza 12.3.4. Both releases include package updates to improve security and system performance and address issues from previous releases. Added release notes for version 108 of the Cisco: Video Endpoint PowerPack release, which includes updates for Python 3 compatibility. Added release notes for version 102 of the Dell EMC: VNX PowerPack release, which includes updates for Python 3 compatibility. Added release notes for the following PowerPacks: NetApp: ONTAP REST v101 includes a sample credential, new Dynamic Applications, and updates for Python 3 compatibility. Dynatrace v200 includes support for version 2 of the Entities API and updates for Python 3 compatibility. Cisco: HyperFlex v106 addresses an issue that occurred during discovery and updates for Python 3 compatibility. Cisco: Telepresence: Endpoints v102 updates for Python 3 compatibility.3Views0likes0CommentsCisco: TelePresence: Endpoints v102 Py3 PowerPack Release Notification
We are pleased to announce that the Cisco: TelePresence: Endpoints v102 Py3 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZRoCAO/cisco-telepresence-endpoints Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Updated the Collector Affinity to Root device collector for all Dynamic Applications. Updated the PowerPack for Python 3.11 compatibility Please refer to the Cisco: TelePresence: Endpoints v102 Py3 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: TelePresence: Endpoints v102 Py3 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: TelePresence: Endpoints v102 Py3 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco: TelePresence: Endpoints v102 Py3 PowerPack Release can be found in the Release Notes5Views0likes0CommentsRestorepoint 5.6 20250521 Release
Hello - We are pleased to announce that a new release has been pushed to Restorepoint appliances today. This release includes fixes to customer-reported issues, as well as additional updates to the Global Search functionality and the View Configuration page: Addressed an issue that prevented device reports from generating if you applied a filter. (Case: 00511414) Addressed an issue that prevented archive restoration when a new appliance shared the same serial number. (Case: 00512806) Updated the user interface for the Global Search page (Devices > Global Search) to include the RegEx search option and enhance usability. Updated the Global Search page (Devices > Global Search) with an [Export] button that allows you to export your RegEx search results to a .csv file. Modified the Global Search API to include the configuration lines that matched a given RegEx search. Updated the View Configuration pane (Global Search or Devices > Edit Device > Configurations > Configuration) to highlight the results of the newly added RegEx search. It was also updated to display line numbers and the backup name above the displayed configuration contents, and to improve the Wrap checkbox styling. Thank you, Release Management7Views1like0CommentsCisco: Hyperflex v106 PowerPack Release Notification
We are pleased to announce that the Cisco: Hyperflex v106 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZg1CAG/cisco-hyperflex Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Addressed an issue that caused major events from Cisco: Hyperflex Dynamic Applications that were not aligned to any devices to overwhelm syslogs during discovery. Please refer to the Cisco: Hyperflex v106 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Cisco: Hyperflex v106 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Cisco: Hyperflex v106 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Cisco: Hyperflex v106 PowerPack Release can be found in the Release Notes11Views0likes0CommentsDynatrace v200 PowerPack Release Notification
We are pleased to announce that the Dynatrace v200 PowerPack has been released. The download for this release can be found on the Support Portal under the PowerPack filename: https://support.sciencelogic.com/s/release-version/aBu0z000000XZbeCAG/dynatrace Enhancements and Issues Addressed The following enhancements and addressed issues are included in this release: Updated the PowerPack Dynamic Applications to support for version 2 of the Entities API. Updated the access permissions for the version 2 API Scope Access Token. Removed the "Dynatrace: Application Configuration" Dynamic Application and added the following Dynamic Applications: Dynatrace: Custom Application Configuration Dynatrace: Mobile Application Configuration Dynatrace: Web Application Configuration IMPORTANT: ScienceLogic recommends that upon upgrading to version 200 of the PowerPack, you disable or delete the generic "Dynatrace: Application Configuration" Dynamic Application as it no longer retrieves accurate data. Please refer to the Dynatrace v200 PowerPack File Details in the PowerPacks section of the Support Portal for all information pertaining to the Dynatrace v200 PowerPack Support Status, Minimum SL1 Version, Solution Information, and Pricing Information. The Dynatrace v200 PowerPack Release File Details also contains links to the Release Notes, Manual, and PowerPack Info Report. Issues Addressed in the Dynatrace v200 PowerPack Release can be found in the Release Notes9Views0likes0CommentsWeek of May 12, 2025 - Latest KB Articles and Known Issues
1 MIN READ A set of Knowledgebase Articles published last week is listed below. All KBAs can be searched via Global Search on the Support Portal and filtered by various components like product release.PavaniKatkuri12 days agoPlace Latest KB Articles and Known Issues BlogLatest KB Articles and Known Issues BlogModerator8Views0likes0Comments